Model Town Delhi Delhi Call center representative Jobs – 4 Open Jobs Today

Customer Service Representative
Namami Infotech India Pvt Ltd —Okhla, Delhi, Delhi
- ₹15,000 - ₹20,000 a month
- Customer service
- Microsoft Office
- Bachelor's degree
Quick apply
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- Email
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- Engineering
- English
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- Email

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Customer Service Representative

Namami Infotech India Pvt Ltd
Okhla, Delhi, Delhi

Quick apply

Job details

Permanent
₹15,000 - ₹20,000 a month

Qualifications

Customer service
Call center experience
Microsoft Office
Bachelor's degree
Computer skills
Customer support
Communication skills
Time management

Full job description

About the Role

We are looking for a Customer Service Representative to manage customer inquiries, resolve issues, and ensure a positive customer experience. The ideal candidate should possess excellent communication skills, a customer-focused attitude, and the ability to handle multiple tasks efficiently.

Key Responsibilities

Respond to customer inquiries via phone, email, chat, and social media.
Resolve customer complaints and provide appropriate solutions.
Maintain accurate records of customer interactions.
Escalate complex issues to the relevant departments when required.
Follow up with customers to ensure issue resolution and satisfaction.
Provide product and service information to customers.
Meet individual and team performance targets.
Maintain a high level of professionalism and customer service standards.

Required Skills

Excellent verbal and written communication skills.
Strong problem-solving and conflict-resolution abilities.
Active listening and customer-centric approach.
Basic computer proficiency (MS Office, CRM software).
Ability to multitask and work in a fast-paced environment.
Strong organizational and time-management skills.

Qualifications

Bachelor's degree in any discipline (preferred).
Freshers and experienced candidates are welcome to apply.
Prior experience in customer support, call center, or client servicing is an advantage.

What We Offer

Competitive salary package.
Performance-based incentives.
Training and career growth opportunities.
Supportive and collaborative work environment.

Job Type: Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

Work Location: In person

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