Mohali Punjab Inbound voice – analyst Jobs – 9 Open Jobs Today

Analyst
Eclerx —Mohali, Punjab
- Weekend availability
- CRM software
- Sales
- Customer service
Inbound Voice – Analyst
Eclerx Services Ltd. IT Park —Chandigarh, Chandigarh
- ₹23,100 a month
- Weekend availability
- CRM software
- Customer service
- English
- Commuter assistance
- Health insurance
Quick apply
Inbound Voice Analyst
Eclerx Services Ltd. IT Park —Chandigarh, Chandigarh
- Up to ₹23,000 a month
- Weekend availability
- CRM software
- Customer service
- English
- Commuter assistance
- Health insurance
Quick apply
14d
International Inbound Process ( Night Shift / Graduate Candidates)
S and S Enterprises —Chandigarh, Chandigarh
- ₹19,500 - ₹22,500 a month
- Full-time
- Customer service
- English
- 12th Pass
- Commuter assistance
- Flexible schedule
Quick apply
Customer Operations
eClerx —Chandigarh, Chandigarh
- ₹20,000 - ₹25,100 a month
- Full-time
- English
- Master's degree
- Bachelor's degree
- Health insurance
- Paid time off
Quick apply
voice process
eClerx —Chandigarh, Chandigarh
- ₹1,76,014.33 - ₹2,00,000.00 a year
- Urgently hiring
- Customer service
- English
- Bachelor's degree
- Commuter assistance
- Health insurance
Quick apply
12d
Hiring For Customer Operations US Process
S and S Enterprises —Chandigarh, Chandigarh
- ₹18,500 - ₹23,100 a month
- Full-time
- Customer service
- English
- Bachelor's degree
- Commuter assistance
- Flexible schedule
Quick apply
Fluent English Cadidates - Must be Graduate / Night Shift
S and S Enterprises —Chandigarh, Chandigarh
- ₹18,500 - ₹23,000 a month
- Full-time
- English
- Bachelor's degree
- In-person
- Commuter assistance
- Health insurance
Quick apply

I want to receive the latest job alerts for inbound voice – analyst in mohali punjab

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

inbound voice – analyst jobs near mohali punjab

Operations Associate jobs in Chandigarh, Chandigarh

Legal Associate, Law jobs in Chandigarh, Chandigarh

Operations Associate jobs in Jaipur, Rajasthan

Operations Associate jobs in Noida, Uttar Pradesh

Operations Executive jobs in Vadodara, Gujarat

Audit Associate , Kpmg jobs in Kochi, Kerala

Operations Associate jobs in Indore, Madhya Pradesh

Operations Associate jobs in Ahmedabad, Gujarat

Gallagher,process Associate jobs in Bengaluru, Karnataka

Operations Associate jobs in Kochi, Kerala

Operations Associate jobs in Chennai, Tamil Nadu

Operations jobs in Thiruvananthapuram, Kerala

Operations Associate jobs in Delhi

Operations Management jobs in Thiruvananthapuram, Kerala

Analyst

Eclerx -
Mohali, Punjab

Apply Now

Job details

Qualifications

CRM software
Sales
Customer service
Upselling
English
Sales
Bachelor's degree
Computer skills
Communication skills

Full job description

Job Description: Inbound Voice – Analyst

As a Customer Care Executive for the Inbound US Voice Process with a focus on Sales and Upselling, you will be responsible for delivering outstanding customer service to customers in the United States and also selling products and services to increase revenue. You will be the first point of contact for customers who call in with inquiries, and your primary goal will be to ensure that their needs are addressed, their questions are answered, and their interest in purchasing products and services is captured.

Key Responsibilities:

Answering incoming calls from customers in a professional and courteous manner.
Listening actively to customers and asking probing questions to fully understand their needs and concerns.
Providing accurate and timely information to customers about products and services, pricing, and promotions, while actively seeking opportunities to upsell.
Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale.
Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system.
Meeting or exceeding individual and team sales targets. Upselling on every opportunity call.
Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices.

Requirements:

Excellent verbal and written communication skills in English.
Previous experience in a customer service and sales role, preferably in a call center environment.
Ability to multitask, prioritize, and manage time effectively.
Strong problem-solving skills and the ability to think on your feet.
Comfortable working in a fast-paced environment.
Flexibility to work in rotational shifts, including evenings, weekends, and holidays.
Familiarity with basic computer skills and knowledge of CRM systems.

Education:

Bachelor's degree in any field is preferred.

If you are a people-person with a passion for delivering outstanding customer service and have the necessary skills and experience to drive sales and upselling, we encourage you to apply for this exciting opportunity.

Apply Now

Refine Your Search

inbound voice – analyst jobs in mohali punjab

Analyst

Inbound Voice – Analyst

Inbound Voice Analyst

International Inbound Process ( Night Shift / Graduate Candidates)

Customer Operations

voice process

Hiring For Customer Operations US Process

Fluent English Cadidates - Must be Graduate / Night Shift

I want to receive the latest job alerts for inbound voice – analyst in mohali punjab

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected