Mokkam Calicut Kerala Front office administrator Jobs – 3 Open Jobs Today

front office executive trainee
Medinexxinternational —Kunnamangalam, Kerala
- Full-time
- Customer service
- Microsoft Office
- Master's degree
Quick apply
13d
Receptionist/Administrator
KM GROUP —Calicut Medical College, Calicut, Kerala
- ₹13,000 - ₹20,000 a month
- Part-time
- English
- Microsoft Office
- 12th Pass
Quick apply
Accountant cum Administrator
Minlite Living —Calicut Medical College, Calicut, Kerala
- ₹12,000 - ₹15,000 a month
- Full-time
- Customer service
- Administrative experience
- Accounting
- Cell phone reimbursement
Quick apply
2d

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front office executive trainee

Medinexxinternational
Kunnamangalam, Kerala

Quick apply

Job details

Full-time
13 days ago

Qualifications

Customer service
Microsoft Office
Master's degree
Bachelor's degree
Computer skills
Phone etiquette
Communication skills
Time management

Full job description

Job Description – Front Office Executive Trainee

Job Title: Front Office Executive Trainee
Department: Front Office / Patient Relations
Employment Type: Trainee / Full-Time
Location: Kunnamangalam, calicut,kerala

Job Summary

We are looking for a Front Office Executive Trainee to support the hospital's front-office and patient-service operations. The trainee will be responsible for assisting patients and visitors, managing registration and appointments, coordinating with hospital departments, and ensuring a smooth and professional patient experience.

Key Responsibilities

Greet and assist patients, attendants, and visitors in a polite and professional manner.
Handle patient registration, appointments, admissions, and discharge-related front-office activities.
Provide accurate information regarding hospital services, departments, doctors, timings, and procedures.
Attend and respond to patient and visitor enquiries in person and over the phone.
Coordinate with doctors, nursing staff, billing and other departments.
Assist patients in navigating different hospital departments and services.
Maintain patient registration details, appointment records, and other front-office documentation.
Support billing and insurance-related coordination as required.
Handle patient feedback and escalate complaints or concerns to the appropriate supervisor.
Maintain confidentiality of patient information and hospital records.
Ensure the reception and front-office area is organized, clean, and welcoming.
Assist in preparing daily reports and maintaining registers.
Follow hospital policies, SOPs, quality standards, and patient-safety requirements.
Perform other duties assigned by the Front Office Manager or Hospital Administrator.

Eligibility & Qualifications

Bachelor's or Master's degree in Hospital Administration, Healthcare Management, Hospital Management, or a related field.
Fresh graduates are encouraged to apply.
Good verbal and written communication skills.
Basic computer knowledge and familiarity with MS Office.
Good interpersonal and customer-service skills.
Presentable, courteous, and professional personality.
Ability to work in shifts and in a fast-paced hospital environment.

Key Skills

Patient handling and customer service
Communication and interpersonal skills
Appointment and registration management
Telephone etiquette
Coordination and teamwork
Problem-solving
Time management
Basic computer skills
Attention to detail

Training & Learning Opportunities

During the training period, the candidate will gain practical exposure to:

Hospital front-office operations
Patient registration and appointment management
Admission and discharge procedures
Patient relations and customer service
Billing and insurance coordination
Medical records and documentation
Hospital information systems
Patient feedback and grievance handling
Hospital policies, SOPs, and quality standards

Performance Expectations

The Front Office Executive Trainee is expected to maintain a patient-friendly, professional, and efficient front-office environment, demonstrate excellent communication and teamwork, maintain confidentiality, and provide a positive experience to every patient and visitor.

Work Location: In person

Quick apply

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