Mumbai Maharashtra Call center supervisor Jobs – 53 Open Jobs Today

Collection Specialist I
JPMorganChase —Mumbai, Maharashtra
- Weekend availability
- Computer literacy
- 12th Pass
- AI
Inbound Sales Representative Associate-Voice
Accenture —Mumbai, Maharashtra
- Full-time
- Communication skills
Procure to Pay Operations Associate
Accenture —Mumbai, Maharashtra
- Full-time
- Microsoft Excel
- Finance
- Bachelor's degree
Campaign Management Specialist
Accenture —Mumbai, Maharashtra
- Full-time
- Microsoft Powerpoint
- Microsoft Outlook
- Customer service
HR Service Delivery Specialist
Accenture —Mumbai, Maharashtra
- Full-time
- Master's degree
- Bachelor's degree
- Business Administration
Campaign Management Sr Analyst
Accenture —Mumbai, Maharashtra
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
7d
Campaign Management Assoc Manager
Accenture —Mumbai, Maharashtra
- Full-time
- Microsoft Powerpoint
- Microsoft Outlook
- B.Sc
HR Service Delivery Associate
Accenture —Mumbai, Maharashtra
- Full-time
- Microsoft Excel
- English
- Microsoft Office
7d
Order to Cash Operations Associate
Accenture —Mumbai, Maharashtra
- Full-time
- English
- Finance
- Bachelor's degree
Total Rewards Associate
Accenture —Mumbai, Maharashtra
- Full-time
- Microsoft Excel
- English
- Microsoft Office
7d
Warehouse Supervisor
TD Synnex —Mumbai, Maharashtra
- Full-time
- 12th Pass
- Supervising experience
- Bachelor's degree
Digital Mktg Advisory Analyst
Accenture —Mumbai, Maharashtra
- Full-time
- Microsoft Powerpoint
- Microsoft Outlook
- Customer service
Customer Service
Accenture —Mumbai, Maharashtra
- Full-time
Head - Sustainability
Bright Future —Unknown, Unknown, Maharashtra
- Internship
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Collection Specialist I

JPMorganChase -
Mumbai, Maharashtra

Apply Now

Job details

Full-time

Qualifications

Computer literacy
12th Pass
AI
Negotiation

Full job description

JOB DESCRIPTION

At JPMorganChase, you'll be at the forefront of delivering exceptional customer service, where each day presents the same opportunities to make a meaningful difference. You'll engage in creative and exciting work, consistently offering innovative solutions and options to assist our valued customers. While the duties may be routine, your role remains dynamic and impactful, enabling you to build strong relationships and contribute to our business success.

As a Specialist I in Collections at JPMorganChase, you will be the first point of contact for our clients, providing exceptional customer service for various financial products. Your role involves handling calls, building strong customer relationships, and offering innovative solutions to meet client needs. You'll thrive in a fast-paced call center environment, leveraging your communication, multitasking, and results-oriented skills. You will be working within a well-defined framework, performing routine tasks and following established procedures, with any non-standard issues referred to your supervisor.

Job responsibilities

May manage upwards of 100 calls daily, delivering comprehensive support for financial products
Utilizes customer service expertise to interpret needs and deliver continuous insights
Navigates multiple computer systems with efficiency, demonstrating adaptability and resilience
Excels both independently and collaboratively, driving team success and achieving goals
Follows all regulatory and departmental practices and procedures diligently
Takes ownership of each customer interaction while treating them with respect and responding with empathy

Required qualifications, capabilities, and skills

Communication, negotiation, information gathering, and decision-making skills
Customer interaction and support skills with at least 1 year of experience in phone or face-to-face settings, while being able to multitask with computer systems and work accurately
Ability to manage complex customer interactions using empathy, composure, and sound judgment
Ability to adjust to new situations and effectively navigate different cultural contexts and workplace environments
Adaptability and efficiency in fast-paced, dynamic, and results-driven environments
Ability to solve problems and effectively present and explain solutions
Ability to learn products and systems quickly, embrace challenges as opportunities, and actively seek feedback to improve performance and achieve goals
Proficient computer literacy skills, with experience in using technology to solve problems and communicate in a professional setting
High school diploma or GED required

Preferred qualifications, capabilities, and skills

Developing ability to use data to understand issues and opportunities
Developing skills in using AI technology for automation and prompt writing

Work Schedule

Candidates must be willing and able to work schedules during our operating hours, which may include evenings and weekends or night shifts/US-friendly shifts. This position requires that you attend trainings as scheduled. Training hours may not coincide with your regularly scheduled hours.

ABOUT US

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Refine Your Search

call center supervisor jobs in mumbai maharashtra

Collection Specialist I

Inbound Sales Representative Associate-Voice

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HR Service Delivery Specialist

Campaign Management Sr Analyst

Campaign Management Assoc Manager

HR Service Delivery Associate

Order to Cash Operations Associate

Total Rewards Associate

Warehouse Supervisor

Digital Mktg Advisory Analyst

Customer Service

Head - Sustainability

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