At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling, and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.
Your future role
Take on a new challenge and apply your engineering expertise in a cutting-edge field. You’ll work alongside collaborative and solution-oriented teammates.
You'll play a pivotal role in ensuring the reliability and performance of Alstom’s products during the Product Introduction (PI) period. Day-to-day, you’ll work closely with teams across the business (such as reliability, quality, and project engineering teams), provide technical support to technicians, and ensure product configuration control, among other responsibilities.
You’ll specifically take care of troubleshooting and resolving technical issues, but also contribute to reliability growth and field modifications.
We’ll look to you for:
Supporting technical activities during the PI period, including commissioning and warranty phases
Diagnosing and addressing malfunctions and recommending preventative actions
Defining troubleshooting methodologies and providing technical guidance
Driving failure investigations and implementing reliability forecasts
Ensuring completeness and accuracy of failure data for RAMS exploitation
Facilitating information flow across internal and external stakeholders
Applying Environmental, Health, and Safety (EHS) requirements on-site
Contributing to technical reviews and Return of Experience (REX) reporting
All about you
We value passion and attitude over experience. That’s why we don’t expect you to have every single skill. Instead, we’ve listed some that we think will help you succeed and grow in this role:
Graduate degree in Engineering or Industrial fields
Experience in mechanical or electrical/electronic engineering
Knowledge of railway safety and RAM principles
Exposure to Environmental, Health, and Safety (EHS) practices
Familiarity with data analytics
Strong problem-solving skills
Customer-focused mindset
Proficiency in English
Things you’ll enjoy Join us on a life-long transformative journey – the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You’ll also:
Enjoy stability, challenges, and a long-term career free from boring daily routines
Work with new security standards for rail signalling
Collaborate with transverse teams and helpful colleagues
Contribute to innovative projects
Utilise our inclusive and flexible working environment
Steer your career in whatever direction you choose across functions and countries
Benefit from our investment in your development through award-winning learning
Progress towards roles such as Project Product Introduction Manager or other leadership positions
Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension)
You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!
You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!
Important to note
As a global business, we’re an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We’re committed to creating an inclusive workplace for everyone.
Job Segment: Technical Support, Technology
