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IT Helpdesk Specialist
ASI-Apex Sourcing —Delhi, Delhi
- Full-time
- Azure
- Computer Science
- Software troubleshooting
- Commuter assistance

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IT Helpdesk Specialist
ASI-Apex Sourcing —Delhi, Delhi
Candidates should be open to working in night shift. Willingness to work in permanent night shift. Design, configure, implement and troubleshoot LAN based…
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IT Helpdesk Specialist

ASI-Apex Sourcing
Delhi, Delhi

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Job details

Permanent | Full-time

Benefits

Commuter assistance

Qualifications

FTP
BCS
Network installation
Azure
Operating systems
Computer Science
Software troubleshooting
IIS
Load balancing
CCNA
CCTV
LAN
Windows
Information security
Firewall
Analysis skills
Bachelor's degree
IT support
Computer networking
IT
Linux
Communication skills
Help desk
Information Technology

Full job description

IT Helpdesk Specialist

Location: Mohan Cooperative, New Delhi

Opening: 3

Required Experience: 5 - 8 years

Role: IT Support - Other
Industry Type: BPM / BPO
Department: IT & Information Security
Employment Type: Full Time, Permanent
Role Category:IT Support

Education

UG: Any Graduate

Key Skills

LAN Troubleshooting
FTP
HTTP
Vlan Management
LAN Management
IIS Server
Storage Management
Router
Load Balancing
Clustering
Firewall

Perks and Benefits: Best in industry

Certifications (Optional)

Cisco Certified Network Associate (CCNA)
Microsoft Certified: Windows 10 or Server certifications

Job description

Design, configure, implement and troubleshoot LAN based backup, email, FAX and virus solutions along with their respective agents in a multi-platform environment
Configure and troubleshoot servers for routing and bridging functions
Implement hardware/software based NOS fault tolerant solutions (load balancing, clustering and storage)
Configure connectors in a multi-platform environment
Install, configure and troubleshoot FTP, HTTP and IIS services
Install, configure and troubleshoot remote access services on the network
Install, configure and administer LAN management applications
Install, configure and troubleshoot switching, VLAN, router and firewall based technologies (LAN based)
Install, configure and troubleshoot wireless network LAN technology
Read, interpret and act upon logs from network applications for security purposes
Maintain system data backup and restoration procedures
Configure and troubleshoot hardware components including servers and network equipment
Installation, upgrading and updating of server applications
Provide hardware and software evaluation to clients
Should have sound knowledge of creating IT policies and review them in time to time
Monitor system and network security

Requirement:

Bachelor's degree in Computer Science, Information Technology, or related field.
Proven experience as an IT Helpdesk at different levels (L1, L2, L3)
Expertise in troubleshooting laptops, desktops, printers, CCTV systems, and servers.
Proficiency in operating system installations and troubleshooting (Windows, Linux, macOS)
Experience with firewall management and network solutions
Strong analytical and problem-solving skills
Excellent communication and interpersonal skills
Ability to work independently and collaboratively in a team environment
Willingness to work in permanent night shift

Candidates should be open to working in night shift

No cab

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IT Helpdesk Specialist

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