Noida Uttar Pradesh Customer service analyst Jobs – 331 Open Jobs Today

Business Analyst
GoTrust —Noida, Uttar Pradesh
- ₹4,14,952.86 - ₹15,25,145.38 a year
- Full-time
- Computer Science
- B.Sc
- Master's degree
Quick apply
Quality Analyst (Tech sales & Support)
Assistara Global Services Pvt. Ltd. —Noida, Uttar Pradesh
- ₹30,000 - ₹50,000 a month
- Full-time
- Microsoft Excel
- Data analysis skills
- Continuous improvement
Quick apply
Business Analyst
TGBPL TP India - GBS —Noida, Uttar Pradesh
- Full-time
- Remote
- Bachelor's degree
- Software development
- Work from home
Customer Success & Delivery Manager
Meon technologies pvt. ltd. —Noida, Uttar Pradesh
- ₹40,000 - ₹60,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
10d
Associate Analyst - Apprentice
R1 RCM, Inc. —Noida, Uttar Pradesh
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Helpdesk Analyst - Full Time
NTT Ltd —Noida, Uttar Pradesh
- Full-time
- Google Suite
- Software troubleshooting
- Customer service
Quality Analyst
GrayOpus Technologies Pvt. Ltd. —Noida, Uttar Pradesh
- Full-time
- Hybrid work
- Microsoft Excel
- Salesforce
- Analysis skills
- Health insurance
- Paid time off
Quick apply
Financial Crime Compliance Analyst, Delhi NCR
AML RightSource India Private Limited —Noida, Uttar Pradesh
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Commuter assistance
Quick apply
Quality Analyst
IMTS —Noida, Uttar Pradesh
- ₹20,000 - ₹25,000 a month
- Full-time
- Microsoft Excel
- Sales
- Customer service
- Cell phone reimbursement
- Flexible schedule
Quick apply
Customer Success and Delivery Manager
Meon technologies pvt. ltd. —Noida, Uttar Pradesh
- ₹30,000 - ₹60,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
4d
Helpdesk Associate - troubleshooting
NTT Ltd —Noida, Uttar Pradesh
- Rotational shift
- Microsoft Outlook
- Software troubleshooting
- English
Decision Analyst
Barclays —Noida, Uttar Pradesh
- Administrative experience
- SQL
- AI
9d
Order to Cash Operations Analyst
Accenture —Noida, Uttar Pradesh
- Full-time
- Microsoft Excel
- English
- Finance
QA - India ( Immediate Joiners)
CG Infinity —Noida, Uttar Pradesh
- Full-time
- Computer Science
- Salesforce
- Java
Senior Analyst (Health & Benefit Solutions)
Alight —Noida, Uttar Pradesh
- Master's degree
- SQL
- Analysis skills
- Health insurance
- Paid sick time
Data Analyst
RightWave —Noida, Uttar Pradesh
- Microsoft Excel
- Master's degree
- SQL
Risk and Compliance Analyst
Accenture —Noida, Uttar Pradesh
- Full-time
- Bachelor's degree
Associate Trademark Watch Analyst
Clarivate —Noida, Uttar Pradesh
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- English
Helpdesk Associate - Technical Troubleshooting
NTT Ltd —Noida, Uttar Pradesh
- Full-time
- Microsoft Outlook
- Software troubleshooting
- English
Service Operation Analyst - NOIDA
NeoXam —Noida, Uttar Pradesh
- Hybrid work
- Finance
- AWS
- Bachelor's degree
11d

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Business Analyst

GoTrust
Noida, Uttar Pradesh

Quick apply

Job details

Full-time
₹4,14,952.86 - ₹15,25,145.38 a year

Qualifications

Computer Science
B.Sc
Business analysis
Information Systems
Master's degree
MCA
Science
Bachelor's degree
BBA
Software development
APIs
SaaS
Communication skills
SDLC

Full job description

Job Description – Business Analyst
Position: Business Analyst ( intern & full time both requirement)

Location: Mumbai / Noida (or as applicable)
Department: Product / Professional Services
Experience: 0–3 Years (Freshers with relevant academic projects or internships can apply)

About the Role

We are looking for a proactive and analytical Business Analyst to bridge the gap between business requirements and technology solutions. The ideal candidate will work closely with customers, internal stakeholders, Solution Engineers, and Implementation Engineers to understand business processes, gather requirements, and translate them into functional specifications that enable successful solution delivery.

Key Responsibilities

Understand customer business processes, workflows, and operational challenges.
Gather, analyze, and document business requirements through stakeholder discussions and workshops.
Prepare Business Requirement Documents (BRD), Functional Requirement Documents (FRD), use cases, user stories, and process flow diagrams.
Perform gap analysis and recommend process improvements.
Collaborate with Solution Engineers to design business solutions aligned with customer requirements.
Work closely with Implementation Engineers to ensure accurate platform configuration based on documented requirements.
Participate in requirement validation, solution reviews, and user acceptance testing (UAT).
Maintain clear project documentation and ensure traceability of business requirements throughout the project lifecycle.
Support customers during implementation by clarifying business requirements and resolving functional queries.
Ensure timely delivery while maintaining quality and customer satisfaction.

Job Description – Business AnalystPosition: Business Analyst

Location: Mumbai / Noida (or as applicable)
Department: Product / Professional Services
Experience: 0–3 Years (Freshers with relevant academic projects or internships can apply)

About the Role

Key Responsibilities

Understand customer business processes, workflows, and operational challenges.
Gather, analyze, and document business requirements through stakeholder discussions and workshops.
Prepare Business Requirement Documents (BRD), Functional Requirement Documents (FRD), use cases, user stories, and process flow diagrams.
Perform gap analysis and recommend process improvements.
Collaborate with Solution Engineers to design business solutions aligned with customer requirements.
Work closely with Implementation Engineers to ensure accurate platform configuration based on documented requirements.
Participate in requirement validation, solution reviews, and user acceptance testing (UAT).
Maintain clear project documentation and ensure traceability of business requirements throughout the project lifecycle.
Support customers during implementation by clarifying business requirements and resolving functional queries.
Ensure timely delivery while maintaining quality and customer satisfaction.

Required Skills Business Skills

Strong understanding of business processes and process mapping.
Ability to gather and analyze customer requirements.
Excellent documentation skills (BRD, FRD, Use Cases, Process Flows).
Analytical and problem-solving mindset.
Strong communication and stakeholder management skills.

Technical Understanding

Basic understanding of software development lifecycle (SDLC).
Conceptual understanding of APIs, integrations, and enterprise applications is an added advantage.
Familiarity with workflow-based platforms or SaaS applications is preferred.

Qualifications

BCA
MCA
B.Sc. (Computer Science/IT)
BBA (IT)
Information Systems
Or any related discipline

Experience

0–3 years of experience as a Business Analyst or in a similar role.
Freshers with relevant internships, live projects, or academic experience are encouraged to apply.

Core Competencies

Business Understanding
Requirement Gathering & Analysis
Documentation
Process Mapping
Critical Thinking
Communication & Presentation
Stakeholder Management
Attention to Detail
Team Collaboration

Stakeholder Interaction

The Business Analyst will work closely with:

Customers and Business Stakeholders
Solution Engineers
Implementation Engineers
Product Managers
QA Team
Project Managers
Strong understanding of business processes and process mapping.
Ability to gather and analyze customer requirements.
Excellent documentation skills (BRD, FRD, Use Cases, Process Flows).
Analytical and problem-solving mindset.
Strong communication and stakeholder management skills.

Technical Understanding

Basic understanding of software development lifecycle (SDLC).
Conceptual understanding of APIs, integrations, and enterprise applications is an added advantage.
Familiarity with workflow-based platforms or SaaS applications is preferred.

Qualifications

BCA
MCA
B.Sc. (Computer Science/IT)
BBA (IT)
Information Systems
Or any related discipline

Experience

0–3 years of experience as a Business Analyst or in a similar role.
Freshers with relevant internships, live projects, or academic experience are encouraged to apply.

Core Competencies

Business Understanding
Requirement Gathering & Analysis
Documentation
Process Mapping
Critical Thinking
Communication & Presentation
Stakeholder Management
Attention to Detail
Team Collaboration

Stakeholder Interaction

The Business Analyst will work closely with:

Customers and Business Stakeholders
Solution Engineers
Implementation Engineers
Product Managers
QA Team
Project Managers

Pay: ₹414,952.86 - ₹1,525,145.38 per year

Work Location: In person

Quick apply

Refine Your Search

customer service analyst jobs in noida uttar pradesh

Business Analyst

Quality Analyst (Tech sales & Support)

Business Analyst

Customer Success & Delivery Manager

Associate Analyst - Apprentice

Helpdesk Analyst - Full Time

Quality Analyst

Financial Crime Compliance Analyst, Delhi NCR

Quality Analyst

Customer Success and Delivery Manager

Helpdesk Associate - troubleshooting

Decision Analyst

Order to Cash Operations Analyst

QA - India ( Immediate Joiners)

Senior Analyst (Health & Benefit Solutions)

Data Analyst

Risk and Compliance Analyst

Associate Trademark Watch Analyst

Helpdesk Associate - Technical Troubleshooting

Service Operation Analyst - NOIDA

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