Nungambakkam Chennai Tamil Nadu Sports center manager Jobs – 1 Open Jobs Today

Call Center Manager
Epione Sports & Spine Pain Management —Egmore, Chennai, Tamil Nadu
- ₹30,000 - ₹32,000 a month
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
Quick apply
13d

Check out these similar jobs

Based on your search for sports center manager jobs.

Manager Ops|Domestic|09072025
DIBS India Intelenet Business Services Ltd —Chennai, Tamil Nadu
Customer issues analysis and resolution (typically performed in an office environment) in response to a lower volume of higher complexity inquiries Distribution…
Manager - Customer Support
FULL Creative —Chennai, Tamil Nadu
Video calls are an integral part of maintaining the human connection while working from Anywhere. Drive overall support operations by working closely with Leads…

I want to receive the latest job alerts for sports center manager in nungambakkam chennai tamil nadu

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

sports center manager jobs near nungambakkam chennai tamil nadu

Call Center Manager jobs in Delhi

Real Estate Closing Manager jobs in Mumbai, Maharashtra

Import Export Manager jobs in Mumbai, Maharashtra

Call Center Manager jobs in Hyderabad, Telangana

Call Center Manager jobs in Mumbai, Maharashtra

Call Center Manager jobs in Navi Mumbai, Maharashtra

Customer Success Manager jobs in Bengaluru, Karnataka

Manager jobs in Mumbai, Maharashtra

Call Center Manager

Epione Sports & Spine Pain Management
Egmore, Chennai, Tamil Nadu

Quick apply

Job details

Permanent | Full-time
₹30,000 - ₹32,000 a month
13 days ago

Benefits

Provident Fund

Qualifications

Customer service
Call center experience
Microsoft Office
Administrative experience
Leadership

Full job description

Job Summary:

The Call Center Manager is responsible for leading and managing the call center operations to achieve business objectives and deliver exceptional customer service. This role involves overseeing a team of call center agents, monitoring performance metrics, implementing strategies to improve efficiency and quality, and ensuring customer satisfaction.

Responsibilities:

Team Leadership and Management:

1.Lead, coach, and mentor call center agents to ensure high performance and productivity.

2.Set performance goals, conduct regular performance reviews, and provide feedback to team members.

3.Able to do the market analysis Identifying the potential calls for maximum conversion

4.Handle the patient calls and ensure the maximum OP conversions

5.Foster a positive and inclusive work environment that promotes teamwork, collaboration, and continuous improvement.

Operations Management:

Develop and implement call center policies, procedures, and best practices to optimize operations.

Monitor and analyze call center performance metrics such as call volume, response times, and customer satisfaction scores.

Identify areas for improvement and implement strategies to enhance efficiency, quality, and customer experience.

Ensure compliance with regulatory requirements and company policies.

Training and Development:

Develop and deliver training programs for call center agents to improve their skills, product knowledge, and customer service techniques.

Conduct regular training sessions and workshops to promote continuous learning and development.

Provide coaching and support to help agents achieve their performance targets and career goals.

Technology and Tools:

Evaluate and recommend call center technology, software, and tools to enhance productivity and performance.

Ensure that call center systems and equipment are properly maintained and optimized for efficient operations.

Stay updated with industry trends and advancements in call center technology to drive innovation and improvement.

Reporting and Analysis:

Generate regular reports and performance analytics to track key metrics and KPIs.

Analyze data to identify trends, issues, and opportunities for process improvements.

Prepare and present reports to senior management, highlighting achievements, challenges, and action plans.

Pay: ₹30,000.00 - ₹32,000.00 per month

Benefits:

Provident Fund

Work Location: In person

Quick apply

Refine Your Search

sports center manager jobs in nungambakkam chennai tamil nadu

Call Center Manager

Check out these similar jobs

I want to receive the latest job alerts for sports center manager in nungambakkam chennai tamil nadu

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected