Patna Bihar Information technology manager Jobs – 7 Open Jobs Today

Customer Success Manager
Fillip Technologies Private Limited —Kankarbagh, Patna, Bihar
- ₹18,000 - ₹25,000 a month
- Full-time
- Marketing
- Microsoft Office
- Bachelor's degree
Quick apply
3d
Customer Success Manager
Fillip Technologies pvt. Ltd.(http://www.filliptechnologies.com) —Kankarbagh, Patna, Bihar
- ₹18,000 - ₹25,000 a month
- Full-time
- Marketing
- Microsoft Office
- Bachelor's degree
Quick apply
3d
Manager-Mass Distribution
Vodafone Idea —Patna, Bihar
- English
- Master's degree
- Bachelor's degree
Manager -Mass Distribution
Vodafone Idea —Patna, Bihar
- English
- Master's degree
- Bachelor's degree
Service Sales Manager-CCS- Patna
GE HEALTHCARE —Patna, Bihar
- Bachelor's degree
- Communication skills
Sales Advisor
H&M —Patna, Bihar
- Full-time
- Health insurance
Quick apply

Other jobs to consider

Find your next job by exploring related positions.

System Administrator
Plus91 Technologies Pvt Ltd —Patna, Bihar
We are looking for a motivated and detail-oriented System Administrator Intern to assist in maintaining and supporting our IT infrastructure.
₹2,00,000 - ₹4,50,000 a year
Quick apply
IT Manager
Avatansa Design Studio —Patna, Bihar
3–5 years of IT management experience. The IT Manager is responsible for overseeing all technology operations within the cinema complex, ensuring smooth…
₹17,059.19 - ₹30,000.74 a month
Quick apply

I want to receive the latest job alerts for information technology manager in patna bihar

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

information technology manager jobs near patna bihar

Sales Manager jobs in Patna, Bihar

Sales Manager jobs in Allahabad, Uttar Pradesh

Store Manager, Dehradun jobs in Uttarakhand

Salon Manager jobs in Delhi

Sales Manager jobs in Vijayawada, Andhra Pradesh

Sales Manager jobs in Varanasi, Uttar Pradesh

Medical Sales jobs in Lucknow, Uttar Pradesh

Sales Manager jobs in Prayagraj District, Uttar Pradesh

Distribution Manager jobs in Lucknow, Uttar Pradesh

Distribution Manager jobs in Thane, Maharashtra

Ai Product Manager jobs in Bengaluru, Karnataka

Distribution Manager jobs in Mumbai, Maharashtra

Resort Manager jobs in Maharashtra

Distribution Manager jobs in Vijayawada, Andhra Pradesh

Digital Marketing Manager jobs in Mumbai, Maharashtra

Customer Success Manager jobs in Cuttack, Orissa

Customer Care Executive jobs in Mumbai, Maharashtra

Customer Success Manager jobs in Ghaziabad, Uttar Pradesh

Manager jobs in Hyderabad, Telangana

It Manager jobs in Delhi

Customer Success Manager

Fillip Technologies Private Limited
Kankarbagh, Patna, Bihar

Quick apply

Job details

Full-time
₹18,000 - ₹25,000 a month
3 days ago

Qualifications

Customer retention
Marketing
Upselling
Microsoft Office
Bachelor's degree
Customer relationship management
Customer support
Business Administration
Account management
Communication skills

Full job description

Job Title: Customer Success Manager
Location: Kankarbagh, Patna, Bihar
Employment Type: Full-Time
Experience: 0–2 Years

Job Summary:

We are looking for a motivated and customer-focused Customer Success Manager (CSM) to build strong relationships with clients, ensure successful onboarding, improve customer satisfaction, and support long-term customer retention. The candidate should have excellent communication, problem-solving, client-handling, and relationship-management skills.

Key Responsibilities:

Manage and maintain strong relationships with existing customers.
Understand customer requirements, expectations, and business needs.
Handle customer onboarding and ensure a smooth transition after purchase.
Act as the primary point of contact for assigned customers.
Conduct regular follow-ups with customers to understand their experience and requirements.
Resolve customer queries and coordinate with internal teams for issue resolution.
Monitor customer satisfaction and identify areas for improvement.
Ensure customers are able to effectively use the company's products/services.
Collect and communicate customer feedback to relevant internal teams.
Identify potential upselling and cross-selling opportunities when appropriate.
Monitor customer accounts and identify risks of customer dissatisfaction or churn.
Maintain accurate customer information, interactions, and follow-ups in the CRM.
Coordinate with Sales, Support, Product, and Operations teams to ensure a smooth customer experience.
Prepare regular reports on customer interactions, onboarding, satisfaction, retention, and issues.
Build long-term relationships with customers and contribute to customer retention.
Conduct customer meetings and product/service demonstrations when required.

Requirements:

Bachelor's degree in Business Administration, Marketing, Management, or any related field.
0–2 years of experience in Customer Success, Customer Support, Client Relationship Management, Account Management, or a related field.
Freshers with excellent communication and customer-handling skills can also apply.
Excellent verbal and written communication skills.
Strong problem-solving and interpersonal skills.
Good understanding of customer relationship management and customer experience.
Ability to handle customer queries professionally and patiently.
Strong follow-up and relationship-building skills.
Ability to coordinate with multiple internal teams.
Customer-focused, proactive, organized, and responsible personality.
Basic knowledge of CRM, MS Office, and Google Workspace.

Preferred Skills:

Key Performance Indicators (KPIs)

Customer satisfaction
Customer retention rate
Successful onboarding
Customer response and resolution time
Number of customer follow-ups
Customer engagement
Upselling/cross-selling opportunities
Customer feedback and issue resolution

What We Offer

Professional and supportive work environment
Learning and growth opportunities
Exposure to real-world customer success and client relationship management
Opportunity to work directly with customers
Career development opportunities
Practical experience in customer onboarding, retention, and account management

Pay: ₹18,000.00 - ₹25,000.00 per month

Work Location: In person

Quick apply

Refine Your Search

information technology manager jobs in patna bihar

Customer Success Manager

Customer Success Manager

Manager-Mass Distribution

Manager -Mass Distribution

Service Sales Manager-CCS- Patna

Sales Advisor

Other jobs to consider

I want to receive the latest job alerts for information technology manager in patna bihar

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected