Perumbavoor Kerala It Jobs – 1 Open Jobs Today

Discover related jobs

Based on your search for it jobs.

Academic Counselor
Avodha —Kochi, Kerala
Promote industry-relevant courses that help learners build successful careers. Basic knowledge of sales, counseling, or customer interaction is an advantage.
Up to ₹36,000 a month
Quick apply
Academic Counsellor(Work From Home)
Inverted coconut Private Limited —Kochi, Kerala
Training and mentoring for freshers. We are looking for a motivated and student-focused *Student Counselor* to guide prospective students in choosing the right…
₹15,000 a month
Quick apply

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

it jobs near perumbavoor kerala

Technical Support Executive
Work Experience: 0 - 2 years
Work Location: Infopark, Kochi

Responsibilities:

Answer inbound IT Helpdesk calls from customers across the globe and perform basic troubleshooting.
Initiates follow up calls with customers.
Responding to client IT support requests via chats, calls, and tickets.
Providing technical support via remote access.
Update and monitor ticketing systems.

Essential requirement:

Excellent communication skills.
Willing to work in rotational shift.
Proven experience of working as a Desktop Support Engineer, Technical Support Specialist, or a related role.
Good knowledge of working with Windows and MacOS systems.
Proficient knowledge of computer systems and their peripherals.
Experience in SharePoint Online, Microsoft Office 365, Ms Outlook, Ms Word, Ms Excel, OneDrive etc is essential.
Minimum 6 months voice experience in International Technical Support preferred.
Knowledge in infrastructure concepts like Active Directory, Windows Servers, DNS, DHCP, RDP, AV, VM, MDM, Backup, VLAN, VPN, Servers, Firewall, Router, switch, Printer etc. would be an added advantage

Job Type: Full-time

Benefits:

Application Question(s):

Do you have hands-on experience with Windows and macOS operating systems? Yes/No
Do you have at least 6 months of experience in an international voice process? Yes/No
Do you have experience handling inbound IT helpdesk or technical support calls? Yes/NO

Work Location: In person