Pune Maharashtra Incident manager Jobs – 455 Open Jobs Today

RUN Service Delivery Manager
Capgemini Sogeti —Pune, Maharashtra
- Communication skills
- Health insurance
4d
Deputy Manager-OSS Platform Operations Lead - PuneVOIS
Vodafone —Pune, Maharashtra
- Full-time
- Azure
- Software troubleshooting
- English
Infrastructure Delivery Lead / Manager
Codvo.ai —Pune, Maharashtra
- Azure
- PMP
- Engineering
Database Administrator | Pune
TransPerfect —Pune, Maharashtra
- ₹5,00,000 a year
- Full-time
- SQL
- Bachelor's degree
- Software development
Quick apply
Security Operations Center Manager
YASH Technologies —Pune, Maharashtra
- ₹25,00,000 - ₹40,00,000 a year
- Full-time
- Azure
- Communication skills
Quick apply
PRODUCT OWNER - TELECOM APPLICATIONS - VOIS
Vodafone —Pune, Maharashtra
- Full-time
- Continuous improvement
- Agile
Deputy Manager_MDM Intune Support Specialist _Pune
Vodafone —Pune, Maharashtra
- Full-time
IT Service Manager
Bosch Group —Pune, Maharashtra
- Full-time
- B.Sc
- Master's degree
- Project management
Quick apply
Service Delivery Manager
Capgemini Sogeti —Pune, Maharashtra
- Java
- Analysis skills
- Communication skills
- Health insurance
4d
Senior Incident Responder
SecurityHQ —Pune, Maharashtra
- Computer Science
- English
- Bachelor's degree
Senior Service Delivery Manager - AMS
EPAM Systems, Inc. —Pune, Maharashtra
- Azure
- Computer Science
- Master's degree
- Health insurance
- Paid time off
ServiceNow IT Service Management (ITSM)
Heaven Nova Talent Solutions —Pune, Maharashtra
- ₹4,30,133.83 - ₹14,78,072.99 a year
- Full-time
- Computer Science
- Software troubleshooting
- Human resources
- Paid sick time
Quick apply
11d
CSV (Computer Systems Validation) Manager
TransPerfect —Pune, Maharashtra
- Full-time
- Management
- English
- Microsoft Office
Quick apply
Corp Unit- Special Solution Manager
Siemens —Pune, Maharashtra
- Full-time
- Hybrid work
- Oracle
- Computer Science
- Analysis skills
Manager - HSE- Pune
ENGIE —Pune, Maharashtra
- English
- Microsoft Office
- Master's degree
10d
Network Operation Consultant- Assistant Manager-Pune
Vodafone —Pune, Maharashtra
- Full-time
- Engineering
- Communication skills
Service Improvement Manager
Vodafone —Pune, Maharashtra
- Full-time
- English
- Communication skills
Change and Release manager
Barclays —Pune, Maharashtra
- PMP
- Analysis skills
- SharePoint
10d
Security Manager
Classic Citi Investments Pvt. Ltd. —Kalyani Nagar, Pune, Maharashtra
- ₹25,000 - ₹45,000 a month
- Full-time
- Microsoft Office
- Bachelor's degree
- Conflict management
Quick apply
12d
RRN00015404 - Service Desk Associate Manager
Accenture —Pune, Maharashtra
- Full-time
- Customer service
- Bachelor's degree
- Conflict management

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RUN Service Delivery Manager

Capgemini Sogeti -
Pune, Maharashtra

Apply Now

Job details

Permanent
4 days ago

Benefits

Health insurance

Qualifications

ITIL Certification
Incident management
IT service management
ITIL
Communication skills

Full job description

At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world’s most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D and engineering services across all industries. Join us for a career full of opportunities. Where you can make a difference. Where no two days are the same.

Your Role

Service Delivery Management – Own end-to-end service operations, ensuring stable delivery, SLA compliance, and high service availability.
Incident & Problem Management – Lead major incidents, drive root cause analysis, problem resolution, post-incident reviews, and preventive actions.
Stakeholder Management – Act as the primary escalation point for clients and stakeholders, providing governance, communication, and service reporting.
perational Governance – Monitor KPIs, service health, operational risks, compliance, and drive continuous service improvement initiatives.
Team & Delivery Coordination – Coordinate application, infrastructure, and support teams to ensure seamless operations and effective workload management.

Your Profile

Overall Experience in 12-14 Years Needed.
IT Service Management (ITIL) – Strong knowledge of Incident, Problem, Change, Service Continuity, and SLA management; ITIL certification preferred.
Service Delivery & Operations – 8–12 years of experience in IT Operations, Service Delivery, Production Support, or Application Support environments.
Incident & Escalation Management – Proven experience handling critical incidents, major incident management, root cause analysis, and service restoration.
Stakeholder & Communication Skills – Strong client-facing experience, escalation management, reporting, governance presentations, and customer relationship management.
Monitoring & Reporting Tools – Hands-on exposure to ITSM/ticketing tools, service monitoring platforms, KPI dashboards, operational reporting, and trend analysis.

What you'll love about working here

You can shape your career with us. We offer a range of career paths and internal opportunities within Capgemini group. You will also get personalized career guidance from our leaders.
You will get comprehensive wellness benefits including health checks, telemedicine, insurance with top-ups, elder care, partner coverage or new parent support via flexible work.
At Capgemini, you can work on cutting-edge projects in tech and engineering with industry leaders or create solutions to overcome societal and environmental challenges.

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.

Apply Now

Refine Your Search

incident manager jobs in pune maharashtra

RUN Service Delivery Manager

Deputy Manager-OSS Platform Operations Lead - PuneVOIS

Infrastructure Delivery Lead / Manager

Database Administrator | Pune

Security Operations Center Manager

PRODUCT OWNER - TELECOM APPLICATIONS - VOIS

Deputy Manager_MDM Intune Support Specialist _Pune

IT Service Manager

Service Delivery Manager

Senior Incident Responder

Senior Service Delivery Manager - AMS

ServiceNow IT Service Management (ITSM)

CSV (Computer Systems Validation) Manager

Corp Unit- Special Solution Manager

Manager - HSE- Pune

Network Operation Consultant- Assistant Manager-Pune

Service Improvement Manager

Change and Release manager

Security Manager

RRN00015404 - Service Desk Associate Manager

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