Job Title: Accounts Receivable (AR) Caller - Medical Billing
Company: 5-Tek Medical India Private Limited
Location: Mohali, Punjab (On-site)
Shift: Night Shift (US Hours)
Experience Level: 3+ years (preferred)
Local candidates preferred only
Job Description:
We are looking for an experienced and proactive Medical Biller - AR with expertise in physician billing to join our dynamic team. The role is integral to ensuring accurate billing processes, timely claim follow-ups, and optimizing revenue cycle management.
Roles and Responsibilities:
- Accurately review and resubmit medical claims to insurance companies.
- Address claim denials and rejections promptly to ensure maximum revenue collection.
- Proactively follow up on outstanding claims with payers and patients to expedite resolutions.
- Investigate and resolve discrepancies or denials to maintain a smooth billing cycle.
- Answer billing-related queries via phone and messaging platforms (e.g., Klara) with professionalism and empathy.
- Assist patients in understanding their bills, resolving issues, and managing payment plans.
- Verify and update demographic, guarantor, and insurance information to ensure accurate billing.
- Maintain meticulous records and documentation for audit and compliance purposes.
- Adhere to HIPAA guidelines and payer-specific billing requirements.
- Collaborate with team members to report on claim statuses, billing trends, and resolutions.
Required Qualifications and Skills:
· Minimum of 3 years' experience in medical billing, AR follow-up, and patient communication in the US healthcare system.
· Proficiency in medical billing software (Athena Health Net experience preferred).
· Strong knowledge of insurance guidelines, CPT/ICD-10 codes, and medical terminology.
· Ability and willingness to consistently work the Night Shift (US Hours).
· Excellent verbal and written communication skills in English, with the ability to understand and respond to US accents.
· Empathy and professionalism in handling sensitive patient interactions.
· Familiarity with insurance policies specific to Maryland and Virginia (preferred).
· Strong analytical and problem-solving abilities.
· Knowledge of MS Office (Excel, Word)
Education:
· Graduate in any discipline (Required).
· Certification in Medical Billing or related healthcare training (Preferred).
Why Join Us?
· Opportunity to work with a US-based healthcare company.
· Exposure to advanced medical billing systems and processes.
How to Apply:
Interested candidates can apply by sending their updated resume to [email protected] or calling 9056710352.
Let’s shape the future of healthcare management together!
#MedicalBiller #AccountsReceivable #PatientEngagement #NightShift #USHealthcareJobs
Job Type: Full-time
Benefits:
- Health insurance
- Leave encashment
- Paid sick time
- Provident Fund
Ability to commute/relocate:
- Mohali, Punjab: Reliably commute or planning to relocate before starting work (Required)
Experience:
Location:
- Mohali, Punjab (Required)
Shift availability:
Work Location: In person
