Puthiyangadi Calicut Kerala Relations representative Jobs – 10 Open Jobs Today

Customer Service Representative
EVERGO TOURS —Ramanattukara, Calicut, Kerala
- ₹18,000 - ₹25,000 a month
- Full-time
- Customer service
- English
- Microsoft Office
Quick apply
5d
Placement Officer / Senior Placement Executive
Route Academy —Calicut, Kerala
- ₹25,000 - ₹35,000 a month
- Full-time
- Master's degree
- Business development
- Bachelor's degree
Quick apply
Assistant HR Manager
Joggers Footwear —Ramanattukara, Calicut, Kerala
- ₹15,634.79 - ₹54,616.23 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
6d
Project Coordinator
WE CAN SOCIAL INNOVATORS —Calicut, Kerala
- Full-time
- Presentation skills
- Travel
- In-person
Quick apply
9d
Project Manager – Public Policy & Social Innovation
WE CAN SOCIAL INNOVATORS —Calicut, Kerala
- ₹15,000 - ₹20,000 a month
- Full-time
- Presentation skills
- Travel
- In-person
Quick apply
8d
Relationship Officer
Maxvalue Agro Multistate Co-operative Society Ltd. —Ramanattukara, Calicut, Kerala
- From ₹17,250 a month
- Full-time
- Sales
- Customer service
- Math
- Health insurance
Quick apply

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Placement Officer / Senior Placement Executive
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Coordinate campus recruitment drives, walk-in interviews, virtual hiring events, and placement activities. Knowledge of current industry hiring trends.
₹25,000 - ₹35,000 a month
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Customer Service Representative

EVERGO TOURS
Ramanattukara, Calicut, Kerala

Quick apply

Job details

Permanent | Full-time
₹18,000 - ₹25,000 a month
5 days ago

Qualifications

Customer service
Arabic
Malayalam
English
Microsoft Office
Customer relationship management
Customer support
Hindi
Business requirements
Communication skills

Full job description

Company: EVERGO Tours
Location: Ramanattukara, Kozhikode, Kerala
Employment Type: Full-Time | Work from Office

About EVERGO Tours

EVERGO Tours is the backend operations office of the Wordcraft Group of Companies – UAE, a diversified business group operating across several sectors, including legal translation, PRO services, travel, education, business setup, and early childhood education.

The group includes Wordcraft Legal Translation, Wordcraft PRO, EVERGO Tours, Balloon Nursery, and Wordcraft Institute. Our Kerala-based backend team supports the group's UAE operations through customer service, administration, coordination, documentation, and other operational functions.

Position Overview

We are looking for a Customer Service Representative (CSR) who is professional, approachable, and customer-oriented to join our growing backend operations team.

The selected candidate will be responsible for handling customer communications, understanding client requirements, providing accurate service-related information, coordinating with relevant departments, and ensuring timely follow-up throughout the customer journey.

The role may also involve supporting other operational activities across different business divisions depending on business requirements.

Key Responsibilities

Respond to customer enquiries through phone calls, WhatsApp, email, and other communication platforms promptly and professionally.
Understand customer requirements and provide clear information regarding available services, procedures, and required documentation.
Handle both incoming and outgoing calls for enquiries, follow-ups, confirmations, and service coordination.
Maintain accurate customer details, enquiry records, follow-up information, and service updates in CRM systems and internal databases.
Coordinate with internal teams such as operations, translation, administration, marketing, and other departments to ensure smooth service delivery.
Follow up with customers regarding pending documents, requests, payments, and service progress when required.
Keep track of pending enquiries and ensure that customer requests are addressed within the required timeframe.
Assist with routine administrative and backend operational activities as assigned by management.
Maintain customer confidentiality and handle sensitive information responsibly.
Build positive relationships with customers through professional communication and effective service support.
Identify customer concerns and provide appropriate solutions or escalate matters to the concerned department when necessary.
Contribute to improving customer service standards and overall operational efficiency.
Perform other duties and responsibilities assigned by management based on business requirements.

Candidate Requirements

Previous experience in customer service, customer support, client relations, telesales, or call centre operations will be an advantage.
Freshers and recent graduates with strong communication and interpersonal skills are welcome to apply.
Strong English communication skills, both verbal and written, are required.
Knowledge of Arabic, Malayalam, or Hindi will be an added advantage.
Good customer-handling and relationship-management skills.
Ability to communicate confidently and professionally over telephone and digital platforms.
Strong listening, problem-solving, and follow-up skills.
Ability to manage multiple customer requests and prioritise tasks effectively.
Basic knowledge of Microsoft Office, email communication, CRM software, and digital communication tools.
Positive attitude, willingness to learn, and ability to work collaboratively with a team.
Candidates should be responsible, punctual, adaptable, and comfortable working in a fast-paced environment.

What We Offer

Competitive monthly salary with performance-based incentives.
Opportunity to work with an established UAE-based business group.
Professional exposure to multiple industries, including legal services, travel, education, business setup, and professional services.
Supportive and collaborative workplace environment.
On-the-job training and continuous learning opportunities.
Opportunities for professional growth and long-term career development.

Job Location

EVERGO Tours – Backend Operations Office
Parammal, Ramanattukara, Kozhikode, Kerala

Employment Type

Full-Time | Work from Office

Pay: ₹18,000.00 - ₹25,000.00 per month

Application Question(s):

Do you have previous experience in this role ?

Work Location: In person

Quick apply

Refine Your Search

relations representative jobs in puthiyangadi calicut kerala

Customer Service Representative

Placement Officer / Senior Placement Executive

Assistant HR Manager

Project Coordinator

Project Manager – Public Policy & Social Innovation

Relationship Officer

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