GUIDEWIRE BUSINESS ANALYST — INSURANCE TRANSFORMATION
ABOUT THE ROLE
We are seeking experienced Guidewire Business Analysts to support configuration, implementation, and transformation engagements across insurance environments. You will serve as the critical link between insurance business stakeholders and Guidewire delivery teams — translating operational requirements, policy rules, and regulatory constraints into clear, platform-aligned specifications that drive successful implementations.
This role goes beyond traditional business analysis. A strong Guidewire BA understands not just what the business needs, but how those needs map to Guidewire's product model, configuration options, and platform capabilities. Guidewire certifications are a strong differentiator for this role and are actively highlighted in how we position our team to clients. If you hold one or more Guidewire certifications, we want to know about them — and we will make sure clients do too.
DETAILS
- Employment Type: Full-Time | Contract | Consulting Engagement
- Experience: 4+ Years in Business Analysis, with Guidewire Platform Exposure
GUIDEWIRE CERTIFICATIONS — WHY THEY MATTER HERE
We actively promote the certified expertise of our team members to clients and in proposal responses. A certified Guidewire BA brings verified platform knowledge that accelerates requirements gathering, reduces rework caused by configuration misalignment, and strengthens the credibility of our delivery teams with clients. Candidates who hold current certifications will be given preferred consideration and will have their credentials highlighted in client-facing engagements.
Certifications of particular value include:
- Guidewire Certified Associate —InsuranceSuite Analyst
- Guidewire Certified Professional Business Analyst— PolicyCenter, ClaimCenter, or BillingCenter
- Guidewire Certified ACE Business Analyst-— PolicyCenter, ClaimCenter, or BillingCenter
Candidates who are actively pursuing certification or who have prior certification experience are encouraged to note this in their application. We support ongoing certification development for the right candidates.
GUIDEWIRE PLATFORM EXPERIENCE
Candidates with business analysis or functional experience across any of the following areas are encouraged to apply:
- PolicyCenter — Product Model, Forms, Rating, Underwriting Rules, integrations, transactions, Reinsurance , Administration and screens
- ClaimCenter — Claim Lifecycle, Coverage Verification, Reserves, Financials, Litigation, Reinsurance, integrations
- BillingCenter — Billing Plans, Payment Schedules, Disbursements, Direct and Agency bill, Agency Management
- Guidewire Cloud Platform (GWCP) — Cloud-hosted implementations and release cycles
- Digital Portals — CustomerEngage, ProducerEngage, ServiceRepEngage
- Guidewire Integration Framework — Third-party data sources, document generation, payment processors
CORE RESPONSIBILITIES
- Elicit, document, and validate business and functional requirements from insurance subject matter experts, operations teams, and product owners across PolicyCenter, ClaimCenter, and/or BillingCenter implementations
- Translate insurance business rules, workflows, and regulatory requirements into Guidewire-aligned functional specifications, user stories, and acceptance criteria
- Facilitate working sessions and workshops with client stakeholders to analyze current-state processes and define future-state configurations
- Collaborate with Guidewire developers and solution architects to ensure requirements are technically feasible and aligned to platform capabilities and best practices
- Analyze and document product model requirements including lines of business, coverages, policy terms, rating structures, and forms logic
- Support the configuration and validation of Guidewire screens, workflows, and business rules in collaboration with the development team
- Contribute to integration requirements including data mapping, third-party system connections, and API specifications
- Develop and maintain functional documentation including process maps, configuration workbooks, data dictionaries, and traceability matrices
- Support data migration activities including legacy data mapping, transformation rules, and validation criteria
- Coordinate and support UAT by preparing test scenarios, facilitating business stakeholder walkthroughs, and managing defect triage
- Contribute to change management activities including training materials, business readiness assessments, and go-live support
QUALIFICATIONS
Required
- 4+ years of business analysis experience, with at least 2 years working directly on Guidewire implementations or in an insurance technology environment
- Functional understanding of at least one Guidewire product — PolicyCenter, ClaimCenter, or BillingCenter
- Working knowledge of P&C insurance operations including policy lifecycle, claims handling, or billing processes
- Demonstrated ability to translate complex insurance business rules into structured, testable requirements
- Experience facilitating requirements workshops and working sessions with senior business stakeholders
- Proficiency with requirements and collaboration tools such as Jira, Confluence, or equivalent
- Strong written and verbal communication skills across technical and business audiences
Preferred
- Guidewire certification at Associate or Professional /ACE level — PolicyCenter, ClaimCenter, BillingCenter (actively highlighted in client engagements)
- Experience across multiple Guidewire products — candidates with cross-suite knowledge of PolicyCenter, ClaimCenter, and BillingCenter are especially valued
- Familiarity with Guidewire Cloud Platform (GWCP) release cycles, cloud deployment models, and Jutro digital framework
- Understanding of Guidewire's product model architecture — including policy lines, coverages, clauses, and rating integration points
- Experience with Guidewire integration requirements including third-party data vendors, print services, payment processors, and reinsurance platforms
- Exposure to Guidewire Digital Portals configuration and business requirements
- Familiarity with Guidewire's alphabetical cloud release naming conventions and version-specific feature sets
- CBAP, PMI-PBA, or equivalent BA certification
CORE COMPETENCIES
- Platform Fluency — Understanding how Guidewire's configuration model shapes what is and is not possible, and using that knowledge to write better requirements
- Insurance Domain Knowledge — Bringing genuine understanding of insurance operations, terminology, and regulatory context to every engagement
- Requirements Precision — Producing specifications that are clear enough for developers to build from and specific enough for QA to test against
- Stakeholder Navigation — Managing relationships across underwriting, claims, billing, IT, and executive stakeholders with confidence and credibility
- Configuration Awareness — Knowing enough about how Guidewire works under the hood to ask the right questions and avoid requirements that lead to costly rework
- Facilitation — Running working sessions that produce decisions, not just discussion
- Adaptability — Navigating version differences, client-specific customizations, and evolving platform capabilities across engagements
HOW WE RECOGNIZE & SUPPORT CERTIFICATION
We take Guidewire certification seriously — both as a hiring signal and as an ongoing investment in our team. Here is what that looks like in practice:
- Certified candidates are highlighted in client-facing bios, proposal submissions, and engagement staffing profiles
- Certification support is available for candidates who are working toward their first or next credential
- Continued learning is encouraged through access to Guidewire Education resources and dedicated study time where engagement schedules allow
- Your credentials travel with you — as you grow your certification portfolio, so does your value and visibility within our practice
