Remote Exchange engineer Jobs – 20 Open Jobs Today

We are looking for Help Desk Support Engineer
e-Stone Information Technology —Remote
- Full-time
- Remote
- Microsoft Outlook
- Software troubleshooting
- HIPAA
Business Analyst (Healthcare Domain)
HelixBeat —Remote
- ₹10,00,000 - ₹15,00,000 a year
- Full-time
- Remote
- Databases
- Analysis skills
- APIs
Quick apply
Customer Success Engineer, India
GitLab —Remote
- Full-time
- Remote
- Software development
- Agile
- Communication skills
- Health insurance
- Paid time off
Data Engineer / AI Data Engineer
Pinnacle Montessori —Remote
- Full-time
- Remote
- Azure
- SQL
- AWS
- Paid time off
Quick apply
10h
Senior Integration Engineer
Technology Next —Remote
- ₹80,000 - ₹1,00,000 a month
- Full-time
- Remote
- Azure
- Oracle
- Software troubleshooting
Quick apply
19h
Windows & VMware Administrator
Hanivisu Technologies —Remote
- ₹80,000 - ₹1,10,000 a month
- Full-time
- Remote
- Oracle
- IT
- Work from home
Quick apply
Software Engineer – Integrations & Interfaces
openDoctor —Remote
- ₹15,00,000 - ₹22,00,000 a year
- Full-time
- Remote
- Azure
- Computer Science
- Java
Quick apply
Platform Engineer, IAM, Authentication
Mondelēz International —Remote
- Full-time
- Remote
- HTML
4d
Database and AI Support Engineer
Arango —Remote
- Full-time
- Remote
- Azure
- Databases
- AWS
Agentic Product Manager
Netomi —Remote
- Full-time
- Remote
- Master's degree
- APIs
- AI
Quick apply
Software Engineer - Fluent Commerce
Pivotree —Remote
- Remote
- Oracle
- Salesforce
- System design
Quick apply
Senior Devops Engineer-US shift
3Pillar —Remote
- Full-time
- Remote
- Azure
- Computer Science
- DevOps
11d
Lead Engineer - Workflow Builder DSL
HighLevel —Remote
- Remote
- APIs
- AI
Team Lead, Fluent Commerce
Pivotree —Remote
- Remote
- Oracle
- Salesforce
- System design
Quick apply
Senior Data Engineer - ETL/ Big Data/ Hadoop
MNJ Software —Remote
- Full-time
- Remote
- Azure
- DevOps
- English
- Work from home
Team Lead, Engineering - Fluent Commerce
Pivotree —Remote
- Remote
- Oracle
- Salesforce
- System design
Quick apply
Senior Java Spring Boot Developer (SAML & OAuth)
Trusted Tech Solutions —Remote
- Part-time
- Remote
- Azure
- Java
- Databases
Quick apply
Senior Developer
CSG —Remote
- Email
- Remote
- Computer Science
- C++
- Scripting
5d

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We are looking for Help Desk Support Engineer

e-Stone Information Technology
Remote

Apply Now

Job details

Full-time | Contractual / Temporary

Qualifications

Microsoft Outlook
Software troubleshooting
HIPAA
Windows
DHCP
DNS
Communication skills
PowerShell
Time management
Help desk
VPN

Full job description

Location : Remote

Experience : 4+ Years

Position Overview

The L1/L2 Help Desk Support is responsible for resolving a wide range of support requests—

from basic issues to more advanced workstation, network, and Microsoft 365 troubleshooting. You

will work directly with end users, document work in Autotask, and collaborate with senior

engineers to ensure smooth operations and excellent client experiences.

You should be comfortable resolving the majority of workstation-level issues on your own while

knowing when to escalate more complex items.

Key Responsibilities

Technical Support

 Provide remote help desk support via phone, email, and Autotask ticketing.

 Troubleshoot and resolve:

o Microsoft 365 issues (Outlook, Teams, OneDrive, Exchange Online)

o MFA configuration and account administration

o Windows 10/11 problems (profiles, OS errors, updates, policies)

o Basic macOS support (preferred, not required)o Printers, peripherals, and workstation performance issues

o VPN access issues and basic network connectivity failures

o Browser and common business software issues

 Perform L2 tasks depending on skill level:

o Workstation imaging, provisioning, and domain onboarding

o Group Policy troubleshooting

o Basic server awareness (permissions, shares, simple admin tasks)

o Advanced Microsoft 365 admin tasks (mail flow rules, security settings, etc.)

Processes, Documentation & Tools

 Create detailed, clear documentation for tickets in Autotask.

 Follow standardized onboarding/offboarding checklists.

 Update configurations and passwords in IT Glue / MyGlue.

 Review RMM alerts and perform guided remediation steps.

 Assist with basic monthly maintenance tasks (patch checks, AV alerts, backup

confirmations).

Client Interaction & Professionalism

 Communicate proactively with clients about ticket progress.

 Deliver friendly, patient, professional customer service every time.

 Maintain service-level expectations by managing time and ticket priorities effectively.

 Escalate tickets that require senior engineering support, with clear notes and

troubleshooting steps already completed.

Required Skills & Experience

You don’t need to check every box—but you should be technically competent and eager to grow.

Technical

 1–3+ years supporting end users in an MSP or IT help desk environment.

 Strong Microsoft 365 administration knowledge.

 Proficiency with Windows troubleshooting (hardware and software).

 Understanding of networking fundamentals (DNS, DHCP, IP addressing, VPN).

 Familiarity with RMM tools (Datto/Kaseya preferred).

 Experience using Autotask PSA (preferred).

 Ability to follow structured processes and documentation.

Soft Skills

 Excellent communication (written and verbal).

 Customer service mindset — calm, friendly, and solution-focused.

 Strong time management and task prioritization. Ability to create new processes and supporting documentation.

 Ability to work independently and remotely without constant supervision.

 Willingness to learn new systems, tools, and security technologies.

Preferred (Not Required)

 MSP experience (big plus).

 IT Glue documentation experience.

 Familiarity with EDR tools and modern security stacks.

 Basic PowerShell experience.

 Knowledge of HIPAA, FTC Safeguards, or other compliance frameworks.

Work Environment

 Remote full-time role.

 Hours: 9:00 AM to 5:00 PM CST (Monday–Friday).

 Occasional flexibility may be required for onboarding tasks or scheduled maintenance

windows.

 Team-oriented environment with active collaboration and clear processes

Kindly share your updated resume

[email protected]

Apply Now

Refine Your Search

exchange engineer jobs in remote

We are looking for Help Desk Support Engineer

Business Analyst (Healthcare Domain)

Customer Success Engineer, India

Data Engineer / AI Data Engineer

Senior Integration Engineer

Windows & VMware Administrator

Software Engineer – Integrations & Interfaces

Platform Engineer, IAM, Authentication

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Software Engineer - Fluent Commerce

Senior Devops Engineer-US shift

Lead Engineer - Workflow Builder DSL

Team Lead, Fluent Commerce

Senior Data Engineer - ETL/ Big Data/ Hadoop

Team Lead, Engineering - Fluent Commerce

Senior Java Spring Boot Developer (SAML & OAuth)

Senior Developer

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