Remote Incident manager Jobs – 104 Open Jobs Today

Change & Release Manager
Aspire Lifestyles —Remote
- Remote
- Computer Science
- Analysis skills
- Bachelor's degree
Healthcare SaaS QA Specialist
Medinex Australia Pty Ltd —Remote
- ₹25,600 a month
- Part-time
- Remote
- ERP systems
- English
- Analysis skills
- Work from home
Quick apply
3d
Site Reliability Engineer I
Indeed —Remote
- ₹20,20,000 - ₹32,40,000 a year
- Full-time
- Remote
- Computer Science
- Java
- AWS
- Health insurance
- Paid time off
Quick apply
4d
Site Reliability Engineer
Indeed —Remote
- ₹29,30,000 - ₹46,90,000 a year
- Full-time
- Remote
- Computer Science
- English
- Java
- Health insurance
- Paid time off
Quick apply
Service Delivery Manager
DigitalXC —Remote
- Remote
- DevOps
- Agile
- Communication skills
Senior Manager - Information Technology
AxisMaxlife —Remote
- Remote
- Computer Science
- Engineering
- Bachelor's degree
Technical Services Manager
Anovia —Remote
- Weekend availability
- Remote
- Azure
- Computer Science
- English
- Health insurance
- Paid time off
12d
GRC Program Manager
Astra, Inc. —Remote
- ₹95,000 - ₹1,35,000 a year
- Full-time
- Remote
- Computer Science
- Project management
- Bachelor's degree
Application Support Specialist
MindSquare —Remote
- Remote
- Azure
- Oracle
- Computer Science
Senior Manager - IT Services
AxisMaxlife —Remote
- Remote
- Azure
- Oracle
- DevOps
Site Reliability Engineer III
Indeed —Remote
- ₹42,50,000 - ₹67,90,000 a year
- Full-time
- Remote
- Doctoral degree
- Computer Science
- Master's degree
- Health insurance
- Paid time off
Quick apply
Engineering Manager
Termgrid Inc. —Remote
- Full-time
- Remote
- System design
- Java
- Master's degree
Quick apply
Aircraft Maintenance Training Co-ordinator
CareerBoard —Remote
- From ₹40,000 a month
- Call employer
- Remote
- Basic math
- English
- Microsoft Office
Quick apply
FinCrime Risk Manager (Investigations)
Revolut —Remote
- Full-time
- Remote
- SQL
- Presentation skills
- Python
Manager, Quality Trust and Compliance (Privacy Compliance)
Endpoint Clinical —Remote
- Full-time
- Hybrid work
- Computer Science
- HIPAA
- Master's degree
Windows Administrator
MNJ Software —Remote
- Full-time
- Remote
- English
- Master's degree
- Administrative experience
- Work from home
SuccessFactors Techno-Functional Consultant
Yoda Technologies Pty Ltd —Remote
- Full-time
- Remote
- Project management
- IT
- Communication skills
- Health insurance
- Work from home
Quick apply
Sys & Stds Project Manager, Principal
Infor —Remote
- Remote
- Microsoft Powerpoint
- Microsoft Outlook
- ERP systems
Senior Manager - IT Security Lead
AxisMaxlife —Remote
- Remote
Senior Product Manager
Netomi —Remote
- Full-time
- Remote
- Computer Science
- Customer service
- Master's degree
Quick apply

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Change & Release Manager

Aspire Lifestyles -
Remote

Apply Now

Job details

Qualifications

Jira
Computer Science
Analysis skills
Bachelor's degree
Release management
ITIL
ServiceNow
Communication skills

Full job description

Position Summary

To be accountable for the effective management and governance of IT Service Management Process within Aspire Lifestyles ecosystem that spans a wide range of applications and services which include Enterprise-class telephony, CRM and Aspire digital products and services. The Change and Release Manager will also collaborate closely with shared services supporting areas such as End User Computing, Networks. This role to ensure adherence, follow standardized processes and responsible for minimizing risk and service disruption to business operations and drive continuous improvement across the organization

Key responsibilities

Managing the end-to-end change management process for IT services consumed by Aspire and its customers, ensuring all changes are logged, assessed, approved and implemented in a controlled manner in the Production environment.
Maintain high standards for change quality by ensuring proper impact assessment, risk mitigation and post-implementation validation.
Set up of Change Advisory Board, Engage and lead change review meetings with Enterprise and Digital teams to evaluate changes.
Ensure the Test signoffs, Runbooks, Business approvals, Communications to stakeholders are attached to the change record before providing final change Manager signoff.
Monitor and bring improvements to change success rates and reduction in incidents related to changes.
Oversee the release management process by managing release schedules and deployment timelines, coordinating with development, QA and product owners, and participating in go/no-go decision meetings.
Maintain and govern the Release Calendar as a single source of truth, providing visibility of planned changes and releases across IT teams and proactively identifying, managing and resolving scheduling conflicts.
Set up of reporting dashboards to provide visibility into process performance, risk and process effectiveness.
Collaborate with technology and CMDB team to ensure that any changes made to CIs are accurately reflected in the iCare system and CMDB is always up to date reflecting all the CIs within the Aspire Environment.Coordinate with Partners to ensure Hardware and Software assets are accurately updated in the central repository (iCare) and have a process in place for regular reviews.
Analyse tickets trends to drive down the ticket volumes.
Process in place for regular reviews to keep all our application licenses current.
As a team player, responsible for establishing and enforcing governance frameworks, processes and controls to achieve desired business outcomes.
Drive continuous improvement of ITIL practices, including automation, standardization and
innovation to enhance process efficiency.

Job Requirement

Bachelor’s degree in IT, Computer Science or related field.
6-10 years of experience in Change and Release Management.
Strong understanding of ITIL framework.
Hands-on experience with ITSM tools such as: ServiceNow Jira Service Management
Experience in managing CAB meetings and stakeholder communications.
Good analytical and risk assessment skills.
Decision-making and problem-solving.
Leadership and Coordination.
Attention to detail and governance mindset.
Strong communication and coordination abilities.
ITIL Foundation (preferred)
Self-starter who can work with minimal supervision.

We take care of our employees

Medical coverage for employee
Highly engaged and empowered work culture
Continuous learning & development

Apply Now

Refine Your Search

incident manager jobs in remote

Change & Release Manager

Healthcare SaaS QA Specialist

Site Reliability Engineer I

Site Reliability Engineer

Service Delivery Manager

Senior Manager - Information Technology

Technical Services Manager

GRC Program Manager

Application Support Specialist

Senior Manager - IT Services

Site Reliability Engineer III

Engineering Manager

Aircraft Maintenance Training Co-ordinator

FinCrime Risk Manager (Investigations)

Manager, Quality Trust and Compliance (Privacy Compliance)

Windows Administrator

SuccessFactors Techno-Functional Consultant

Sys & Stds Project Manager, Principal

Senior Manager - IT Security Lead

Senior Product Manager

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