Remote It operations analyst Jobs – 73 Open Jobs Today

IT Operations Analyst 1
Sabre —Remote
- Full-time
- Remote
- Computer science
- Azure
- AWS
Strategy & Operations Analyst
TD Synnex —Remote
- Full-time
- Remote
- Microsoft Excel
- Master's degree
- Analysis skills
5d
AI Product Analyst
Armino Technologies —Remote
- Email
- Remote
- Master's degree
- Bachelor's degree
- AI
Quick apply
Technical Support Analyst I
CSG —Remote
- Weekend availability
- Remote
- Oracle
- Computer Science
- Databases
- Work from home
Project Lead- Data Analytics
Etech Global Services —Remote
- Up to ₹18,00,000 a year
- Full-time
- Remote
- CRM software
- Microsoft Excel
- Management
- Health insurance
- Paid time off
Quick apply
2d
People Systems Analyst
Porch Group Media —Remote
- ₹16,87,500 - ₹23,62,500 a year
- Full-time
- Remote
- Microsoft Excel
- Data analysis skills
- English
- Paid holidays
- Health insurance
Technical Support Analyst II
CSG —Remote
- Weekend availability
- Remote
- Oracle
- Computer Science
- Databases
- Work from home
Developer (Software / Application / Web)
MindSquare —Remote
- Remote
- Azure
- Oracle
- Computer Science
Financial Analyst
ResultsCX —Remote
- Remote
- B.Sc
- Finance
- Bachelor's degree
Technical Support Analyst
CSG —Remote
- Weekend availability
- Remote
- Oracle
- Computer Science
- English
People Systems Analyst
Porch —Remote
- ₹16,87,500 - ₹23,62,500 a year
- Full-time
- Remote
- Microsoft Excel
- Data analysis skills
- English
- Paid holidays
- Health insurance
Quant Analyst Intern
2CentsCapital —Remote
- Full-time
- Remote
- English
- Analysis skills
- Bachelor's degree
- Flexible schedule
IT Functional Analyst
Trellix —Remote
- Remote
- Computer Science
- Bachelor's degree
- Human resources
- Health insurance
- Paid time off
Information Security Analyst II
CSG —Remote
- Email
- Remote
- Computer Science
- Bachelor's degree
- Scripting
- Work from home
Derivatives Analyst Intern
2CentsCapital —Remote
- Full-time
- Remote
- English
- Bachelor's degree
- Machine learning
- Flexible schedule
NetSuite Business System Administrator/Analyst
MNJ Software —Remote
- Full-time
- Remote
- English
- Master's degree
- Administrative experience
- Work from home
Technical Support Analyst Lead
CSG —Remote
- Weekend availability
- Remote
- Oracle
- Computer Science
- English
Axiom Business Analyst (US)
Luxoft —Remote
- Remote
- Azure
- Data analysis skills
- English
Manager, Research Data & Operations
Spiceworks —Remote
- Full-time
- Remote
- Microsoft Powerpoint
- Microsoft Excel
- Salesforce
- Paid holidays
- Health insurance
Billing Systems Analyst I
CSG —Remote
- Email
- Remote
- Oracle
- Computer Science
- English
- Work from home

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IT Operations Analyst 1

Sabre -
Remote

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Job details

Full-time

Qualifications

Statistics
Computer science
Azure
Cloud architecture
AWS
Analysis skills
ITIL
IT

Full job description

Powering the agentic revolution in travel. Sabre is an AI-native technology leader, backed by one of the world’s largest travel data clouds. Built on an open, modular, cloud-native architecture, Sabre serves as the backbone for both established leaders and bold, new disruptors, guiding them to the next age of travel retailing through intelligent, connected, and personalized experiences. With AI at its core and operating at unparalleled scale, Sabre transforms insights into innovation, empowering airlines, hoteliers, agencies and other partners to retail, distribute and fulfill travel worldwide.

Below is the job description:

Drive efficiency and effectiveness of the incident management process

Develop and maintain the Incident Management System including:

o Identifying all incidents

o Matching incidents against incidents with workarounds in place

o Resolving incidents as quickly as possible

o Prioritizing incidents in terms of impact and urgency

Escalating incidents to other teams as necessary to ensure timely resolution

Monitor the performance of incident management processes and seek to continuously improve the process

Facilitate post mortem meetings and ensure that action items regarding Incident Management are effectively carried out

Ensure that incident details are accurately recorded in incident tracking system

Participate in regularly scheduled Disaster Recovery testing

Attend infrastructure and/or application turnover sessions to maintain an end to end understanding for incident resolution

Facilitate management teleconference bridges to determine business impact and decisions regarding next steps and provide regular incident notifications to impacted lines of business and IT Mgmt.

Update incident records with appropriate data including business impact, application affected and relevant details regarding incident resolution.

Understand regulatory impacts and reporting based on regulation requirements

To perform an analyze of IT incidents in order to proactively prevent the occurrence of further incidents and problems

To contribute to the development and revision of relevant policies, frameworks and processes

To communicate and manage expectations during incident resolution and act as a point of escalation

Ensure timely and appropriate communication with involved parties

Be the focal point for all incident management issues

To provide relevant and useful management information

Ensure effective communication to work collaboratively with relevant parts of the business, and ensure knowledge and best practices are shared to optimize performance

Ensure that major incidents and planned/proactive tasks are correctly prioritized and delivered in accordance with those priorities

Lead the investigation of incidents through proactive trend analysis and monitoring

Contribute to the development of the service management tool

Contribute to the design and implement appropriate metrics for reporting on key performance and quality indicators in relation to problem management, particularly in terms of in-depth trend analysis

Other duties as assigned.

Knowledge

Knowledge of ITIL standards and the principles of service support and delivery

Analytical skills and a structured methodical approach towards statistics and trend analysis

Relevant qualifications, preferably with a technical bias e.g. electronics, computer science, and/or demonstrable practical experience

A keen interest in information technology, its development and application

. Understanding of Cloud environment (GCP\AWS\Azure) and infrastructure

Knowledge and understanding of multi-media/cross platform production and associated delivery systems.

Knowledge and understanding of personal computers, servers, IT systems and networks in a corporate enterprise infrastructure

Experience

Experience working in a service provider or technology support environment

Experience communicating with stakeholders using appropriate language suitable for the technical understanding of the audience

Experience with ITIL process ownership and design

Skills & Behaviors

An ability to act quickly, pragmatically and assertively under pressure to prioritize and resolve technical issues.

Familiarity and empathy with the needs of support teams including an awareness of pressures and deadlines.

Self-motivated to initiate, originate action and be responsible for consequent decisions.

To communicate clearly with a range of people at various levels of the organization and explain and discuss technical issues using a range of styles, tools and techniques.

To work in a manner in keeping with company values.

We will give careful consideration to your application and review your details against the position criteria. You will receive separate notification as your application progresses.

Please note that only candidates who meet the minimum criteria for the role will proceed in the selection process.

#LI-Hybrid#LI-BG1

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Refine Your Search

it operations analyst jobs in remote

IT Operations Analyst 1

Strategy & Operations Analyst

AI Product Analyst

Technical Support Analyst I

Project Lead- Data Analytics

People Systems Analyst

Technical Support Analyst II

Developer (Software / Application / Web)

Financial Analyst

Technical Support Analyst

People Systems Analyst

Quant Analyst Intern

IT Functional Analyst

Information Security Analyst II

Derivatives Analyst Intern

NetSuite Business System Administrator/Analyst

Technical Support Analyst Lead

Axiom Business Analyst (US)

Manager, Research Data & Operations

Billing Systems Analyst I

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