remote it service desk Jobs – 18 Open Jobs Today

Service Desk Analyst 1
CSG —Remote
- Email
- Remote
- Microsoft Outlook
- Software troubleshooting
- Windows
- Work from home
We are looking for Help Desk Support Engineer
e-Stone Information Technology —Remote
- Full-time
- Remote
- Microsoft Outlook
- Software troubleshooting
- HIPAA
Service Desk Engineer
Anovia —Remote
- Full-time
- Remote
- Azure
- Software troubleshooting
- English
- Health insurance
- Paid time off
Technical Support – Level 1
MNJ Software —Remote
- Full-time
- Remote
- Marketing
- English
- Administrative experience
- Work from home
Help Desk Engineer
Anovia —Remote
- Full-time
- Remote
- Azure
- Software troubleshooting
- English
- Health insurance
- Paid time off
Service Delivery Manager
DigitalXC —Remote
- Remote
- DevOps
- Agile
- Communication skills
Escalation Engineer (Client)
Netskope —Remote
- Remote
- B.Sc
- Salesforce
- Windows
Database and Platform Engineer
Arango —Remote
- Full-time
- Remote
- Azure
- Databases
- AWS
Senior Analyst
Cimpress —Remote
- Remote
- Merchandising
- SQL
- Marketing
- Work from home
Quick apply
Lead Software Engineer
Cimpress —Remote
- Remote
- Salesforce
- English
- AWS
- Work from home
Quick apply
Software Engineer
Cimpress —Remote
- Remote
- Software troubleshooting
- Databases
- SQL
- Work from home
Quick apply
9d
Sr. ServiceNow Developer
MNJ Software —Remote
- Full-time
- Remote
- English
- Master's degree
- Administrative experience
- Work from home
Senior Software Engineer
Cimpress —Remote
- Remote
- AWS
- Bachelor's degree
- Human resources
- Work from home
Quick apply
Edge Network Engineer
Speedcast —Remote
- Full-time
- Remote
- Azure
- AWS
- Scripting
Associate IP Architect
Speedcast —Remote
- Full-time
- Remote
Sr. Staff Engineer, SWG
Netskope —Remote
- Remote
- Analysis skills
- C++
- Linux
Principal Clinical Programmer (Spotfire/Power BI Prog)
Syneos - Clinical and Corporate - Prod —Remote
- Full-time
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
1d
IP Architect
Speedcast —Remote
- Full-time
- Remote

Discover related jobs

Based on your search for it service desk jobs.

Work from home part opportunity
Khushboo —Remote
Need only serious and dedicated to people Job Types: Full-time, Part-time, Fresher Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: * Flexible schedule *…
₹15,000 - ₹20,000 a month
Quick apply
1h
Work from home part time
Fragrant Nature Resort —Remote
Need only serious person required Job Types: Part-time, Permanent, Fresher Pay: ₹10,000.00 - ₹20,000.00 per month Benefits: * Flexible schedule * Work from…
₹10,000 - ₹20,000 a month
Quick apply
1h

I want to receive the latest job alerts for it service desk in remote

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

it service desk jobs near remote

Software Engineer jobs in Remote

Servicenow Developer jobs in Remote

Programmer jobs in Remote

Technical Support jobs in Remote

Platform Engineer jobs in Remote

Senior Software Engineer jobs in Remote

Senior Analyst jobs in Remote

Network Engineer jobs in Remote

Service Delivery Manager jobs in Remote

Software Engineer jobs in Meerut, Uttar Pradesh

Chemical Engineer jobs in Chandigarh, Chandigarh

Fresher Software Developer jobs in Hyderabad, Telangana

Software Engineer jobs in Somajiguda, Hyderabad, Telangana

Software Engineer jobs in Jammu, Jammu And Kashmir

Electronics Engineer jobs in Noida, Uttar Pradesh

Civil Engineer jobs in Yelahanka, Bengaluru, Karnataka

Software Engineer jobs in Hyderabad, Telangana

Servicenow Developer jobs in Kochi, Kerala

Servicenow Developer jobs in Vashi, Navi Mumbai, Maharashtra

Servicenow Developer jobs in Pune, Maharashtra

Service Desk Analyst 1

CSG -
Remote

Apply Now

Job details

Full-time

Benefits

Work from home

Qualifications

Microsoft Outlook
Software troubleshooting
Windows
Microsoft Office
Bachelor's degree

Full job description

Job Description

Hi, I'm Arpana D.R, your Recruiter and guide to joining CSG! We are excited to learn more about you and your unique background.

Job Description

You will be a Service Desk Analyst I within the Modern Workplace team.

You will report to Manager Service Desk to contribute toward facilitating the initial call from internal customer inquiries or incidents
You will responsible for answering questions, creating initial tickets and may perform incident resolution
You will maintain contact with the customer on incidents retained by the analyst, communicating status and resolution to ensure customer satisfaction
You will gather incident details and records those details in the tracking system – including, incident description and customer information, component of the product or services affected, business impacts, workflow and subsequent severity level
You will escalate customer incidents when unable to resolve within the service desk
You will assist internal teams and resources to troubleshoot and identify incident resolution, capture and record initial triage information required by teams to research

Is this opportunity right for you? We are looking for candidates who have:

Associate bachelor’s degree or equivalent experience
1-2 years of experience in working with Microsoft products including Windows 10,11 Office and Outlook
Basic understanding of computer PC networking, standard browser troubleshooting
Experience working in a CRM ticketing system
Experience troubleshooting mobile phone and smart device issues
Experience in troubleshooting common desktop applications (e.g. MS Office, Email, etc.)

CSGer Perks & Benefits:

Work from Home, in-office, or hybrid
Employee Belonging Groups
Healthcare: Dental, Medical, and Vision
Paid Vacation, Volunteer, and Holiday Time Off
And so much more!

Location(s):

India Remote

Accommodation:

If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process, please call us at +1 (402) 431-7440 or email us at [email protected]. CSG provides accommodations for persons with disabilities in employment, including during the hiring process and any interview and/or testing processes.

Our Guiding Principles:

Impact: Always help and empower others, whether they’re colleagues or customers. When our employees set their minds to something, great things happen.

Integrity: Do what’s right for our customers and our people while being authentic. We treat everyone with trust and respect—that’s just who we are.

Inspiration: Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure.

Our Story:

CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy.

By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are fearlessly committed and connected, high on integrity and low on ego, making us the easiest company to do business with and the best place to work. We power a culture of integrity, innovation, and impact across our locations, representing the most authentic version of ourselves to build a better future together. That's just who we are. Learn more about CSG Inclusion & Impact here.

Apply Now

Refine Your Search

it service desk jobs in remote

Service Desk Analyst 1

We are looking for Help Desk Support Engineer

Service Desk Engineer

Technical Support – Level 1

Help Desk Engineer

Service Delivery Manager

Escalation Engineer (Client)

Database and Platform Engineer

Senior Analyst

Lead Software Engineer

Software Engineer

Sr. ServiceNow Developer

Senior Software Engineer

Edge Network Engineer

Associate IP Architect

Sr. Staff Engineer, SWG

Principal Clinical Programmer (Spotfire/Power BI Prog)

IP Architect

Discover related jobs

I want to receive the latest job alerts for it service desk in remote

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected