CCREST – Center for Clinical Research Education and Skills TrainingJob Title: Operations Manager (Internship – Experienced Candidate)
Department: Operations and Administration
Reporting To: Executive Director / Founder
Employment Type: Internship (Experienced Level) | Remote / Flexible
Compensation: Performance-Based | 10–15% of Total Monthly Net Profits
Location: Remote (Operations conducted primarily through LinkedIn and digital platforms)
Company Overview
CCREST (Center for Clinical Research Education and Skills Training) is a professional online training and education center dedicated to advancing the careers of clinical research professionals. We provide high-quality, structured courses, certification programs, and skills training to individuals seeking to enter or grow within the clinical research and healthcare industry. Our operations are digitally driven, and our mission is to build a reputable and globally recognized training institution that is accessible, credible, and impactful.
Position Overview
CCREST is seeking a highly motivated, detail-oriented, and experienced Operations Manager Intern to oversee and manage the day-to-day administrative and operational functions of our online education center. This is not a conventional internship. We are looking for a candidate who brings real-world experience, a strong sense of ownership, and the ability to operate independently and strategically.
The ideal candidate will serve as the operational backbone of CCREST, managing everything from student enrollment processes and instructor coordination to social media growth and content oversight. This individual will have the authority and responsibility to build and lead a support team as the organization scales, making this role an extraordinary opportunity for someone who is entrepreneurial, disciplined, and passionate about education and healthcare.
The compensation structure is performance-based, offering 10 to 15 percent of total monthly net profits, which directly rewards initiative, growth, and operational excellence.
Key Responsibilities
1. Operations and Administration
- Oversee all daily operational functions of CCREST to ensure smooth and efficient running of all programs and services
- Develop, implement, and continuously improve standard operating procedures (SOPs) for student registration, course delivery, instructor management, and customer service
- Manage the complete student lifecycle from inquiry and enrollment through course completion and certification issuance
- Ensure all registration and onboarding processes for new students are seamless, professional, and clearly communicated
- Maintain organized records of all students, instructors, courses, and transactions using Google Sheets and related tools
- Create and manage Google Forms for student registration, instructor applications, course feedback, assessments, and other administrative needs
- Monitor operational timelines and ensure that deadlines, class schedules, and program milestones are consistently met
- Identify operational gaps and proactively recommend and implement solutions
2. Student and Instructor Management
- Manage and maintain updated instructor profiles including credentials, course assignments, availability, and performance records
- Coordinate between instructors and enrolled students to ensure smooth course delivery
- Onboard new instructors, provide them with necessary guidelines and operational tools, and ensure they meet CCREST standards
- Monitor class progress, attendance, and student engagement and report findings to leadership
- Address and resolve student and instructor concerns in a timely and professional manner
- Assist in recruiting qualified instructors and subject matter experts as programs expand
3. LinkedIn and Digital Operations
- Manage all CCREST operations conducted through LinkedIn, including profile management, outreach, course promotion, student communication, and professional networking
- Serve as the primary point of contact and operational administrator for the CCREST LinkedIn presence
- Develop and implement a consistent LinkedIn content strategy that communicates CCREST's value proposition, course offerings, student success stories, and industry insights
- Engage with followers, respond to inquiries, and convert leads into enrolled students through professional and strategic communication on LinkedIn
- Monitor LinkedIn analytics and adjust strategies to improve reach, engagement, and enrollment conversions
4. Organic Social Media Growth and SEO
- Develop and execute an organic social media growth strategy across LinkedIn and any other relevant platforms without reliance on paid advertising
- Apply fundamental search engine optimization (SEO) principles to CCREST content, profiles, course descriptions, and landing pages to improve visibility and discoverability
- Research relevant keywords, trending topics in clinical research and healthcare education, and competitor positioning to inform content strategy
- Track growth metrics, follower engagement, reach, and lead generation, and present regular performance reports
- Build a consistent and professional brand voice across all digital platforms that aligns with CCREST's mission and target audience
5. Content Creation and Digital Marketing (Highly Preferred)
- Create or coordinate the creation of visually compelling promotional materials including course posters, event announcements, informational graphics, and professional banners
- Edit or oversee the editing of short-form and long-form video content for course previews, testimonials, instructor introductions, and social media campaigns
- Develop written content including captions, course descriptions, newsletters, and email communications that are professional, clear, and conversion-focused
- Ensure all content produced is aligned with CCREST's brand identity, visual standards, and messaging guidelines
- Proficiency in tools such as Canva, Adobe Express, CapCut, or similar platforms is a significant advantage
6. Legal and Compliance Administration
- Assist in maintaining compliance with all relevant legal requirements for operating an online education business including terms of service, privacy policies, refund policies, and data protection standards
- Ensure all student agreements, instructor contracts, and partnership documents are properly drafted, organized, and stored
- Support the leadership team in obtaining any necessary certifications, accreditations, or legal registrations relevant to CCREST's operation
- Keep operational records organized and audit-ready at all times
- Flag any legal or compliance concerns to leadership immediately and recommend appropriate action
7. Team Building and Personnel Management
- Assess operational workload and identify areas where additional personnel support is needed
- Independently recruit, vet, and onboard additional team members such as content creators, social media assistants, enrollment coordinators, or administrative support staff as the need arises
- Define roles and responsibilities for any new team members and provide clear direction and oversight
- Build a functional, communicative, and accountable internal team that operates with the same level of professionalism and commitment as the Operations Manager
- Report all personnel additions and team developments to the Executive Director
8. Reporting and Strategic Input
- Prepare weekly and monthly operational reports covering enrollment figures, revenue summaries, social media performance, content output, and team activity
- Present data-driven insights and recommendations to leadership to guide decision-making and program development
- Participate in strategic planning discussions and contribute to the long-term growth and vision of CCREST
- Identify partnership, collaboration, and outreach opportunities that can support CCREST's expansion and visibility
Required Qualifications
- Bachelor's degree in Business Administration, Healthcare Administration, Education Management, Communications, or a related field (or equivalent demonstrable experience)
- Minimum of 1 to 3 years of hands-on experience in an operations, administrative, or management role, preferably within an online education, healthcare, or training environment
- Demonstrated understanding of online education platforms, course registration workflows, and digital administration processes
- Proficiency in Google Workspace tools including Google Forms, Google Sheets, Google Drive, Gmail, and Google Docs
- Strong working knowledge of LinkedIn as a professional platform for marketing, outreach, and business development
- Proven ability to grow social media accounts organically with measurable results
- Excellent written and verbal communication skills with a professional, confident, and clear communication style
- Strong organizational skills, attention to detail, and the ability to manage multiple tasks and priorities simultaneously
- Self-motivated and capable of working independently with minimal supervision
- Comfortable in a performance-based compensation structure and motivated by results and growth
Preferred Qualifications
- Experience with graphic design tools such as Canva, Adobe Photoshop, Adobe Illustrator, or similar platforms
- Experience with video editing tools such as CapCut, Adobe Premiere Pro, DaVinci Resolve, or similar platforms
- Background in clinical research, healthcare, life sciences, or medical education
- Familiarity with email marketing tools, CRM systems, or learning management systems (LMS)
- Experience with basic SEO practices including keyword research, on-page optimization, and content strategy
- Prior experience managing a remote team or coordinating multiple contractors or freelancers
Compensation and Growth Opportunity
This position offers a performance-based compensation model. The selected candidate will receive 10 to 15 percent of CCREST's total monthly net profits, with the exact percentage determined based on experience, demonstrated capability, and negotiation during the hiring process. This structure is intentionally designed to align the Operations Manager's success directly with the success of CCREST, creating a shared stake in growth and profitability.
As CCREST expands its student base, course offerings, and revenue streams, the earning potential of this role grows proportionally. The Operations Manager will also have the discretion and authority to build their own support team, further enhancing both operational capacity and personal earning leverage.
This role has a clear pathway to a permanent, full-time leadership position within CCREST as the organization continues to grow.
What We Are Looking For Beyond the Resume
CCREST is not simply looking for someone to complete tasks. We are looking for a candidate who takes ownership, thinks strategically, communicates with integrity, and genuinely cares about building something meaningful. The right person for this role sees the performance-based model as an opportunity rather than a limitation. They are proactive, resourceful, and not waiting to be told what to do next. They understand that in a growing organization, their contribution directly shapes the outcome for everyone involved.
How to Apply
Interested candidates should submit the following through LinkedIn or via the official CCREST contact channel:
- A current and updated resume or curriculum vitae
- A brief cover letter (no more than one page) outlining your relevant experience and why you are the right fit for this role
- Any portfolio materials relevant to content creation, social media management, or operations work (optional but encouraged)
LinkedIn: https://www.linkedin.com/company/center-for-clinical-research-education-skills-training
Email: [email protected]
Only shortlisted candidates will be contacted. CCREST is an equal opportunity organization and welcomes applications from all qualified individuals regardless of background.
CCREST reserves the right to amend, adjust, or withdraw this job posting at any time. Compensation terms will be finalized during the offer stage based on mutual agreement.
Pay: ₹8,086.00 - ₹32,438.47 per month
Benefits:
- Flexible schedule
- Work from home
Application Question(s):
- Are you comfortable with a performance-based compensation structure where your earnings are tied directly to company profits?
- Are you available to work remotely and manage responsibilities independently with minimal supervision?
- Have you created or managed Google Forms for administrative purposes such as registration, feedback, or assessments?
- Have you ever grown a LinkedIn page or any social media account organically without paid advertising?
- Are you familiar with basic SEO (Search Engine Optimization) principles as they apply to social media profiles and content?
- Do you have experience creating professional graphic content such as posters, banners, or promotional materials?
- If you have a portfolio or samples of previous content creation work, are you willing to share them during the interview process?
- Have you ever recruited, onboarded, or managed additional team members or freelancers in a previous role?
- If given the authority to build your own support team within CCREST, how would you approach identifying what roles are needed first?
- Are you familiar with basic legal and compliance requirements for operating an online education or training business such as privacy policies, terms of service, or student data protection?
- Why are you interested in this role at CCREST specifically, and what makes you confident you can succeed in a performance-based, self-directed position?
- This role operates primarily through LinkedIn and digital tools. On a scale of 1 to 5, how confident are you in managing a professional organization's full operations through digital platforms alone?
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Work Location: Remote
