Shenoy Nagar Chennai Tamil Nadu Senior customer service representative Jobs – 46 Open Jobs Today

Program Director
Cognizant —Chennai, Tamil Nadu
- Full-time
- Hybrid work
- PMP
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Customer Service Representative
Concentrix —Chennai, Tamil Nadu
- Full-time
- Customer service
- Bachelor's degree
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Senior Applications Developer (Salesforce - Chennai)
UPS —Chennai, Tamil Nadu
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Telesales Executive
Digital Mantraaz —Nungambakkam, Chennai, Tamil Nadu
- ₹25,000 - ₹30,000 a month
- Email
- CRM software
- Sales
- Microsoft Office
Quick apply
2d
Customer Relationship Manager / Senior Executive - Marketing and Sales
Sree Subhiksha Housing and Enterprises Pvt Ltd —Chennai, Tamil Nadu
- Full-time
- Sales
- Social media management
- English
Quick apply
First Line GAC Support - Senior Associate
State Street —Chennai, Tamil Nadu
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
7d
Senior IBM i Administrator
ASSA ABLOY —Chennai, Tamil Nadu
- Computer Science
- Software troubleshooting
- Analysis skills
Senior Business Analyst - Retail
EPAM Systems, Inc. —Chennai, Tamil Nadu
- Azure
- English
- APIs
- Health insurance
- Paid time off
1d
HR Senior Project Manager
NCR —Chennai, Tamil Nadu
- Full-time
- Project management
- Bachelor's degree
- Human resources
Branch Sales Manager
gHRig People Solutions —Chennai, Tamil Nadu
- ₹5,50,000 a year
- Full-time
Quick apply
Senior Application Developer
UPS —Chennai, Tamil Nadu
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Lead - GCC Strategy
Corpay —Chennai, Tamil Nadu
- Full-time
- Finance
- Master's degree
- Administrative experience
- Health insurance
- Food provided
Regional Sales Manager
Sunshine Workforce Solutions —Chennai, Tamil Nadu
- Full-time
- Communication skills
Quick apply
Sr. Applications Developer (Salesforce - Chennai)
UPS —Chennai, Tamil Nadu
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Business Development Representative
Denodo —Chennai, Tamil Nadu
- Full-time
- CRM software
- Customer service
- Salesforce
Solutions & Services Sales Executive - Managed Services
Lenovo —Chennai, Tamil Nadu
- Full-time
- Sales
- Master's degree
- Bachelor's degree
Assistant Manager - Sales & Service (Chennai/Mangalore)
John Crane —Chennai, Tamil Nadu
- Full-time
- English
- Presentation skills
- Bachelor's degree
Quick apply
Lead, Digital Acquisition
Oxford University Press Pakistan —Chennai, Tamil Nadu
- Sales
- Bachelor's degree
- Leadership
Associate Manager, Secure Connectivity Services
ASSA ABLOY —Chennai, Tamil Nadu
- Part-time
- Azure
- Computer Science
- AWS
Field Operations Executive - Vadapalani
Rentokil Initial —Vadapalani, Chennai, Tamil Nadu
- Full-time
- Microsoft Powerpoint
- B.Sc
- Bachelor's degree
Quick apply

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Program Director

Cognizant -
Chennai, Tamil Nadu

Apply Now

Job details

Full-time
8 days ago

Qualifications

Wealth management
PMP
Cost control
Project management
Mentoring
Communication skills
Travel planning

Full job description

Job Summary
The Program Director will oversee large scale strategic programs with a strong focus on budget management resource optimization and disciplined planning and execution. The role manages complex client facing initiatives ensuring profitable delivery high quality outcomes and alignment with customer experience goals in a hybrid work model with day shifts and no travel requirements.

Responsibilities
Drive integrated program planning activities to align scope timelines and financial targets while ensuring clear visibility of milestones for all stakeholders
Manage program budgets by tracking costs forecasting financials and optimizing spend to achieve profit objectives and sustainable margins for the organization
Oversee end to end program execution by coordinating cross functional teams resolving delivery risks and maintaining adherence to schedule and quality expectations
Coordinate resource management activities by balancing workload optimizing staffing levels and ensuring critical roles are filled to support program commitments
Monitor key performance indicators across scope schedule cost and quality to provide timely status updates and actionable insights to senior stakeholders
Engage with client teams to understand business objectives capture evolving expectations and translate customer experience needs into pragmatic delivery roadmaps
Implement governance routines including steering forums risk reviews and issue tracking to maintain transparency accountability and timely decision making across the program
Drive continuous improvement by analyzing delivery data identifying patterns in delays or defects and implementing corrective actions to enhance program efficiency
Support change management by assessing impact on teams and systems planning adoption activities and ensuring that changes are introduced with minimal disruption to operations
Collaborate with technology and business partners to ensure that program outcomes are aligned with enterprise strategies and generate measurable value for end customers
Ensure compliance with organizational policies and regulatory guidelines by embedding required controls and documentation practices into daily program operations
Foster a culture of collaboration and accountability within the program environment to encourage open communication timely risk escalation and a strong focus on customer value
Utilize wealth management domain knowledge where applicable to interpret client requirements align solutions with advisory processes and improve outcomes for end investors
Drive hybrid work practices by defining clear ceremonies communication channels and work agreements that support distributed teams operating in a day shift environment

Qualifications
Require extensive experience in managing large programs with responsibility for cost control profit realization and financial performance within complex environments
Require proven expertise in resource planning capacity management and workforce optimization to ensure that critical skills are available at the right time for program delivery
Require strong capability in program planning and scheduling including creation of integrated roadmaps dependency maps and realistic release plans for multi team initiatives
Require hands on experience in program execution with accountability for meeting client commitments managing scope changes and maintaining high levels of delivery quality
Require demonstrated success as a customer experience focused program manager who can balance user needs operational constraints and business outcomes in each release
Nice to have experience in wealth management or related financial services domains to better understand client journeys regulatory considerations and product operating models
Require strong communication and stakeholder management skills to interact with senior executives cross functional teams and client representatives in a clear and structured manner
Require familiarity with hybrid work models and collaboration tooling to effectively coordinate distributed teams ensure clarity of responsibilities and maintain productivity
Require a track record of mentoring and supporting team members to build program management capabilities encourage accountability and promote continuous improvement across engagements

Certifications Required
Preferred certifications include Project Management Professional PMP or Program Management certification such as MSP or PgMP relevant to large scale program delivery

Apply Now

Refine Your Search

senior customer service representative jobs in shenoy nagar chennai tamil nadu

Program Director

Customer Service Representative

Senior Applications Developer (Salesforce - Chennai)

Telesales Executive

Customer Relationship Manager / Senior Executive - Marketing and Sales

First Line GAC Support - Senior Associate

Senior IBM i Administrator

Senior Business Analyst - Retail

HR Senior Project Manager

Branch Sales Manager

Senior Application Developer

Lead - GCC Strategy

Regional Sales Manager

Sr. Applications Developer (Salesforce - Chennai)

Business Development Representative

Solutions & Services Sales Executive - Managed Services

Assistant Manager - Sales & Service (Chennai/Mangalore)

Lead, Digital Acquisition

Associate Manager, Secure Connectivity Services

Field Operations Executive - Vadapalani

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