Shimla Himachal Pradesh Public relations manager Jobs – 1 Open Jobs Today

Helpdesk Executive
Imperial Realty & Developments Private Limited —Shimla, Himachal Pradesh
- ₹25,000 - ₹30,000 a month
- Weekend availability
- Hospitality
- English
- Microsoft Office
Quick apply

Related jobs to explore

Based on your search for public relations manager

Guest Relations Manager
Surya funcity ltd. —Solan District, Himachal Pradesh
Manage walk-ins, scheduled appointments, and waiting times effectively. *Elite Guest Welcome:* Greet all visitors, prospective buyers, and VIP clients with…
₹20,000 - ₹40,000 a month
Quick apply
Helpdesk Executive
Imperial Realty & Developments Private Limited —Shimla, Himachal Pradesh
1–3 years of experience in Front Office, Bell Desk, Guest Services, or Helpdesk in a hotel, resort, or luxury residential property.
₹25,000 - ₹30,000 a month
Quick apply

I want to receive the latest job alerts for public relations manager in shimla himachal pradesh

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

public relations manager jobs near shimla himachal pradesh

Sales Executive jobs in Indore, Madhya Pradesh

Helpdesk Executive jobs in Chennai, Tamil Nadu

Helpdesk Executive jobs in Madhapur, Hyderabad, Telangana

Hr Executive jobs in Andhra Pradesh

Dispatch Executive jobs in Faridabad, Haryana

Helpdesk Executive jobs in Faridabad, Haryana

Helpdesk Executive jobs in Pallikaranai, Chennai, Tamil Nadu

Hr, Executive jobs in Meerut, Uttar Pradesh

Helpdesk Executive

Imperial Realty & Developments Private Limited
Shimla, Himachal Pradesh

Quick apply

Job details

Full-time
₹25,000 - ₹30,000 a month

Benefits

Provident Fund

Qualifications

Hospitality
English
Microsoft Office
Bachelor's degree
Computer skills
Diploma
Communication skills
Hotel management

Full job description

Job Description – Helpdesk Executive

Department: Front Office / Guest Services
Location: Auramah Valley, Naldehra, Shimla
Reports To: Front Office Manager / Guest Relations Manager

Job Summary

The Helpdesk Executive serves as the first point of contact for guests and residents, ensuring prompt and professional handling of all calls, requests, and service inquiries. The role involves coordinating with various departments, managing guest requests, and providing bell desk assistance to deliver an exceptional guest experience.

Key Responsibilities

Receive and manage incoming calls from guests, residents, and visitors.
Log, track, and coordinate guest requests with relevant departments.
Provide timely updates to guests regarding service requests.
Assist with luggage handling, guest arrivals, departures, and room escorts when required.
Coordinate transportation requests, buggy services, and valet support.
Handle guest complaints professionally and escalate issues when necessary.
Maintain records of calls, complaints, and service requests.
Ensure prompt response to emergency and maintenance-related calls.
Provide information about the property's facilities, services, and local attractions.
Maintain high standards of hospitality, grooming, and customer service.
Work closely with Front Office, Housekeeping, Engineering, Security, and F&B teams to ensure seamless guest service.

Qualifications

Graduate or Diploma in Hospitality/Hotel Management preferred.
1–3 years of experience in Front Office, Bell Desk, Guest Services, or Helpdesk in a hotel, resort, or luxury residential property.
Freshers with excellent communication skills may also apply.

Skills & Competencies

Excellent communication and interpersonal skills.
Customer-focused attitude with strong problem-solving abilities.
Ability to multitask and work under pressure.
Basic computer knowledge (MS Office/PMS is an advantage).
Professional grooming and pleasant personality.
Team player with a positive attitude.

Preferred Experience

Experience in luxury hotels, resorts, hospitality, or premium residential communities.
Knowledge of guest handling standards and service etiquette.

Working Conditions

Rotational shifts, including weekends and public holidays.
Standing and walking for extended periods.
Ability to assist guests with luggage and related services when required.

Pay: ₹25,000.00 - ₹30,000.00 per month

Benefits:

Provident Fund

Work Location: In person

Quick apply

Refine Your Search

public relations manager jobs in shimla himachal pradesh

Helpdesk Executive

Related jobs to explore

I want to receive the latest job alerts for public relations manager in shimla himachal pradesh

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected