PRODUCTION MANAGER -PUBLISHING INDUSTRY
We are seeking a high-energy, detail-oriented Production Manager to lead our publishing operations. This role isn't just about "books"—it’s about managing complex digital workflows, ensuring data integrity, and hitting aggressive Service Level Agreements (SLAs).
He/she should bridge the gap between technical execution and client expectations, overseeing the end-to-end lifecycle of content transformation.
Core Responsibilities
Workflow Optimization: Oversee the end-to-end production process, from manuscript receipt to final digital delivery (e-books, and print-ready PDFs).
Team Leadership: Manage a diverse team of typesetters, quality analysts, templates, and data conversion specialists.
Client Management: Act as the primary technical point of contact for the project managers, ensuring project specs are met and timelines are honored.
Quality Assurance: Implement and maintain rigorous QA standards to deliver zero defects across high-volume batches.
Resource Planning: Forecast workload requirements and manage shift rotations to maintain 24/7 or extended-hour productivity.
Process Automation: Collaborate with the IT/Development team to identify opportunities for automation in the conversion and typesetting pipelines.
Required Qualifications
7–12+ years of experience in the publishing industry and a minimum of 5 years in a managerial role.
Preferably in handling the books team.
Expert knowledge of MS Excel and Project Management software
Deep understanding of STM (Science, Tech, Medicine) or Academic publishing standards.
Exceptional verbal and written English for global client interaction.
Proven experience managing teams and vendors.
CTC - 6 to 10 Lakhs per annum
Key Performance Indicators (KPIs)
Turnaround Time (TAT): Maintaining 95%+ on-time delivery across all project milestones.
Accuracy Rate: Keeping error rates below the industry standard (typically <2% for data/typesetting).
Operational Efficiency: Reducing manual touchpoints through workflow innovation.
Team Retention: Maintaining high morale and low attrition within the production pods.
Preferred Attributes
We are looking for a "problem-solver" rather than a "problem-reporter." The ideal candidate thrives in a fast-paced environment where priorities shift rapidly, and they can maintain a calm, professional demeanor under pressure.
Pay: ₹33,000.00 - ₹83,000.00 per month
Benefits:
- Flexible schedule
- Health insurance
- Internet reimbursement
- Life insurance
- Paid sick time
- Provident Fund
- Work from home
Work Location: Hybrid remote in Neelankarai, Chennai, Tamil Nadu
