surat gujarat guest service agent Jobs – 1 Open Jobs Today

Virtual Front Desk Agent
Macrotech —Surat, Gujarat
- From ₹19,000 a month
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Hospitality
- Health insurance
- Flexible schedule
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Virtual Front Desk Agent
Macrotech —Surat, Gujarat
In this role, you’ll deliver exceptional service through phone, KIOSK systems, and digital platforms, ensuring every guest interaction is smooth, professional,…
From ₹19,000 a month
Quick apply

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Virtual Front Desk Agent

Macrotech -
Surat, Gujarat

Quick apply

Job details

Permanent | Fresher | Full-time
From ₹19,000 a month

Benefits

Health insurance
Flexible schedule
Paid sick time

Qualifications

Microsoft Powerpoint
Microsoft Word
Hospitality
English
Bachelor's degree
Front desk
Computer skills
Communication skills
Hospitality management

Full job description

Virtual Front Desk Agent

Location: On-site (WORK FROM OFFICE)
Job Type: Full-time | Permanent | Open to Freshers

About the Role:
We’re looking for a dynamic and customer-focused Virtual Front Desk Agent to be the first point of contact for our guests virtually! In this role, you’ll deliver exceptional service through phone, KIOSK systems, and digital platforms, ensuring every guest interaction is smooth, professional, and memorable.

-> If you enjoy helping people, thrive in a fast-paced environment, and have a knack for communication, this could be the perfect opportunity for you.

> Key Responsibilities:

Manage guest interactions via phone, KIOSK, and computer-based systems
Handle reservations, check-ins, and check-outs efficiently
Respond promptly to guest inquiries and provide accurate information
Coordinate with on-site teams to ensure seamless guest experiences
Maintain a warm, professional, and welcoming tone in all communications

> What We’re Looking For:

Excellent verbal and written communication skills
Friendly, approachable, and well-presented personality
Willingness to work rotational shifts, including weekends and holidays
Basic computer knowledge and comfort with digital tools
Strong problem-solving and interpersonal skills

> Bonus Points If You Have:

Experience in hospitality or customer-facing roles
Familiarity with hotel front desk operations or hospitality software
Background in hospitality management

> Perks & Benefits:

Flexible work schedule
Health insurance coverage
Paid sick leave
Supportive and growth-oriented work environment

____________________________________________________________________________________________

If you’re passionate about delivering great service and want to be part of a growing team, we’d love to hear from you!

Pay: From ₹19,000.00 per month

Work Location: In person

Quick apply

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