Tamil Nadu Dhl vacancies Jobs – 61 Open Jobs Today

Team Lead Customer Service Email Support Front Office
DHL —Chennai, Tamil Nadu
- Customer service
- Salesforce
- Analysis skills
- Health insurance
Associate DevOps Engineer
DHL —Chennai, Tamil Nadu
- Hybrid work
- DevOps
- English
- APIs
- Health insurance
Customer Service Agent Email Support Front Office
DHL —Chennai, Tamil Nadu
- Bilingual
- CRM software
- Customer service
- Health insurance
Assistant Manager AFR Export Operations
DHL —Chennai, Tamil Nadu
- Customer service
- Bachelor's degree
- Business Administration
Associate Finance Analyst - PTP
DHL —Chennai, Tamil Nadu
- Full-time
- English
- Finance
- Bachelor's degree
Senior Test Engineer
DHL —Chennai, Tamil Nadu
- Hybrid work
- DevOps
- English
- Java
- Health insurance
Operation Executive
DHL —Chennai, Tamil Nadu
- Full-time
- Up to 50% travel
- Bachelor's degree
- Travel
- Health insurance
- Paid time off
System Support Specialist
DHL —Chennai, Tamil Nadu
- Hybrid work
- English
- Linux
- Health insurance
11d
Senior Executive - Operations - SBB
DHL —Salem, Tamil Nadu
- English
7d
Head – Global Claims Operations & Shared Services
DHL —Chennai, Tamil Nadu
- English
- Analysis skills
- Travel
10d
Manager of Team
DHL —Chennai, Tamil Nadu
- Hybrid work
- Azure
- English
- Project management
- Health insurance
Process Analyst - RTR
DHL —Chennai, Tamil Nadu
- Full-time
- Finance
- Bachelor's degree
- Accounting
10d
Associate Territory Manager - CJB
DHL —Coimbatore, Tamil Nadu
14d
Senior Associate - EDA
DHL —Chennai, Tamil Nadu
- Full-time
- Bachelor's degree
- Human resources
- Business Administration
Lead Developer-Java
DHL —Chennai, Tamil Nadu
- Oracle
- English
- Java
- Health insurance
Team Leader - OTC
DHL —Chennai, Tamil Nadu
- Full-time
- Oracle
- English
- Finance
Senior Software Engineer
DHL —Chennai, Tamil Nadu
- Hybrid work
- Azure
- Computer Science
- DevOps
- Health insurance
Team Leader Sales Support
DHL —Chennai, Tamil Nadu
- Salesforce
- English
- Analysis skills
- Health insurance
- Paid time off
Technical Support Engineer
DHL —Chennai, Tamil Nadu
- Hybrid work
- Oracle
- Software troubleshooting
- English
- Health insurance
Technical Support Engineering
DHL —Chennai, Tamil Nadu
- Hybrid work
- Oracle
- English
- Java
- Health insurance

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Team Lead Customer Service Email Support Front Office

DHL -
Chennai, Tamil Nadu

Apply Now

Job details

Benefits

Health insurance

Qualifications

Customer service
SAP
Salesforce
Analysis skills
Leadership
Communication skills
Negotiation
Office experience

Full job description

Position Overview

DHL Group the logistics provider of the world with over 580,000 employees in more than 220 countries and territories. We are an organization that is not just moving goods around, we have a very clear purpose, and we are: Connecting People. Improving Lives. We provide challenges and opportunities for personal and professional development, we recognize the difference you bring to our business and together we share the pride of building one of the largest world leaders in logistics and supply chain.

We are seeking a dedicated Team Lead Call Center to support and guide our customer service agents in providing exceptional email support to our global customer base. This role involves overseeing the handling of customer inquiries, ensuring the resolution of shipment-related issues, and maintaining accurate documentation in our CRM system. You will also support your team in utilizing translation tools to effectively serve customers in the German speaking market.

Key Responsibilities:

Lead a team in the Customer Service Email Support Front Office area.
Act as a link between site management and the team
Support personnel matters and moderate team meetings and complex cases
Develop and implement concepts independently
Plan, coordinate, and ensure task completion within the team
Analyse data and reports and deliver respective measures
Maintain professional relationship and stakeholder management
Report directly to site management

Required Qualifications:

Education: Completed customer service training or degree with relevant qualification
Experience: Several years of professional experience and initial leadership experience

Skills:

5+ years working experience in the corporate office environment
3+ years proficiency in common Microsoft-office applications
2+ years user knowledge of Salesforce and SAP applications
Experience in B2BC commercial business processes (e.g. CRM, contract life cycle management) preferred
Independent, structured, and responsible working style
Analytical and conceptual skills
Organizational skills and enthusiasm for teamwork
Excellent communication and negotiation skills
Flexibility and willingness to take on new topics and projects
High commitment, enthusiasm, and strong social competence

Working Conditions

Schedule: Standard Indian business hours.
Work Options: Onsite only.
Global Coverage: May require occasional work outside standard hours.
Performance Metrics: Success measured by response time, resolution rate, and customer satisfaction scores.

Benefits

Annual Leave: 42 days off apart from Public / National Holidays.
Medical Insurance: Self + Spouse + 2 children. An option to opt for Voluntary Parental Insurance (Parents / Parent -in-laws) at a nominal premium covering pre existing disease.

Apply Now

Refine Your Search

dhl vacancies jobs in tamil nadu

Team Lead Customer Service Email Support Front Office

Associate DevOps Engineer

Customer Service Agent Email Support Front Office

Assistant Manager AFR Export Operations

Associate Finance Analyst - PTP

Senior Test Engineer

Operation Executive

System Support Specialist

Senior Executive - Operations - SBB

Head – Global Claims Operations & Shared Services

Manager of Team

Process Analyst - RTR

Associate Territory Manager - CJB

Senior Associate - EDA

Lead Developer-Java

Team Leader - OTC

Senior Software Engineer

Team Leader Sales Support

Technical Support Engineer

Technical Support Engineering

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