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Lead Administrator (Support &Operations)
HCLTech —Chennai, Tamil Nadu
- Windows
- Analysis skills
- Scripting
12h

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Lead Administrator (Support &Operations)
HCLTech —Chennai, Tamil Nadu
Ability to work in 24x7 shift model. We are seeking a Level 2 EDR Engineer with hands-on experience in managing and supporting Endpoint Detection & Response…
12h

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Lead Administrator (Support &Operations)

HCLTech -
Chennai, Tamil Nadu

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Job details

12 hours ago

Qualifications

Windows
Analysis skills
Splunk
Scripting
SIEM
Linux
Communication skills
Python
PowerShell

Full job description

Chennai, Tamil Nadu
Job Summary

Job Summary:
We are seeking a Level 2 EDR Engineer with hands-on experience in managing and supporting Endpoint Detection & Response solutions. The candidate will be responsible for monitoring endpoint security, analyzing alerts, and ensuring the health and compliance of endpoints across the enterprise environment.

Key Responsibilities

Key Responsibilities:

Monitor and analyze security alerts from EDR platforms (MDE, Trend Vision One)
Perform incident triage, investigation, and root cause analysis
Ensure endpoints are onboarded and reporting correctly in EDR tools
Maintain and troubleshoot EDR agents across Windows, Linux, macOS environments
Validate and enforce security policies and configurations
Investigate suspicious activities and provide remediation recommendations
Monitor endpoint health, telemetry, and connectivity issues
Work with SOC and IT teams for incident resolution and escalation
Generate reports on incidents, threats, and endpoint compliance

Skill Requirements

Required Skills:

Hands-on experience with Microsoft Defender for Endpoint (MDE)
Experience with Trend Vision One / Trend Micro endpoint security
Understanding of endpoint security concepts and attack vectors
Knowledge of OS internals (Windows/Linux) and threat detection techniques
Ability to analyze logs, alerts, and endpoint telemetry
Strong troubleshooting and analytical skills

Other Requirements

Good to Have:

Experience with SIEM/SOAR integration (Sentinel, Splunk)
Knowledge of MITRE ATT&CK framework
Basic scripting knowledge (PowerShell, Python)

Certifications (Preferred):

Microsoft SC-200 / SC-300
Trend Micro Certified Professional

Soft Skills:

Good communication and stakeholder interaction
Ability to work in 24x7 shift model
Strong documentation and reporting skills

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