Tamil Nadu Member services representative Jobs – 87 Open Jobs Today

Customer Success & Operations Manager - UK Voice
GNB Property —Chennai, Tamil Nadu
- ₹75,000 - ₹90,000 a month
- Full-time
- Microsoft Excel
- Management
- Customer service
- Food provided
Quick apply
Team Lead Chennai City Corporation
indiagold —Chennai, Tamil Nadu
- ₹8,00,000 a year
- Full-time
- Sales
- Marketing
- Customer service
- Health insurance
Customer Support Supervisor
Datamark, Inc. —Chennai, Tamil Nadu
- Weekend availability
- Hospitality
- English
- Bachelor's degree
Quick apply
9d
Customer Service Representative
Concentrix —Chennai, Tamil Nadu
- Full-time
- Customer service
- Bachelor's degree
- Computer skills
Customer Service Quality Analyst - US Healthcare Med Billing
All Care Therapies —Chennai, Tamil Nadu
- Full-time
- Customer service
- English
- 12th Pass
- Health insurance
Quick apply
Financial Services Digital Customer Experience Strategy Leader - India
Capgemini —Chennai, Tamil Nadu
- Full-time
- Hybrid work
- Computer Science
- Customer service
- Salesforce
- Health insurance
- Paid time off
Quick apply
Medical Billing - Payment Posting
Starlink Healthcare Administration —Chennai, Tamil Nadu
- ₹15,000 - ₹25,000 a month
- Full-time
- Administrative experience
- In-person
- Medical terminology
- Health insurance
Quick apply
Business Analyst - Revenue Operations & Strategy
Rocketlane —Chennai, Tamil Nadu
- Email
- Microsoft Excel
- Salesforce
- SQL
Assistant Manager - Call Centre
Eagle Fleet Services Private Limited (Red Taxi) —Saibaba Colony, Coimbatore, Tamil Nadu
- Full-time
- Microsoft Powerpoint
- Management
- Customer service
- Paid time off
- Flexible schedule
Quick apply
11d
Guest Relations Manager
Hilton —Tamil Nadu
- Weekend availability
- English
- Team management
- Guest services
- Flexible schedule
GENERAL MANAGER - SERVICE ( AUTOMOBILE)
PRESSANA KIA —Erode, Tamil Nadu
- ₹80,000 - ₹1,20,000 a month
- Full-time
- Master's degree
- Business development
- Bachelor's degree
Quick apply
Ops Accounting Representative
Citi —Chennai, Tamil Nadu
- Full-time
- English
- Bachelor's degree
- Accounting
Customer Support Executive (CSE)
stutzen corporate —Sivakasi, Tamil Nadu
- ₹10,000 - ₹15,000 a month
- Online application
- Computer Science
- Customer service
- B.Sc
- Cell phone reimbursement
Quick apply
Officer - Operational Intermediate Analyst
Citi —Chennai, Tamil Nadu
- Full-time
- Microsoft Office
- Communication skills
- Time management
3d
AVP - Operational Team Lead
Citi —Chennai, Tamil Nadu
- Full-time
- Management
- Microsoft Office
- Communication skills
3d
Executive - Operations
EXL Service —Chennai, Tamil Nadu
- Full-time
- Customer service
- Computer literacy
- Bachelor's degree
IT System Administrator III
Bw Corporate Gcc —Chennai, Tamil Nadu
- Full-time
- Azure
- Oracle
- Computer Science
Operations Director
Maui Jim Sunglasses —Chennai, Tamil Nadu
- Full-time
- Microsoft Word
- Microsoft Excel
- Computer literacy
- Paid holidays
- Health insurance
SAP FI Consultant
ROCKWOOL Group —Chennai, Tamil Nadu
- Full-time
- English
- Finance
- Analysis skills
12d
Team Lead
eGrove Systems Pvt. Ltd —Chennai, Tamil Nadu
- ₹25,000 - ₹35,000 a month
- Full-time
- Microsoft Excel
- Management
- Bachelor's degree
Quick apply
5d

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Customer Success & Operations Manager - UK Voice

GNB Property
Chennai, Tamil Nadu

Quick apply

Job details

Full-time
₹75,000 - ₹90,000 a month

Benefits

Provident Fund
Food provided

Qualifications

Power BI
Microsoft Excel
Management
Customer service
English
Analysis skills
Team management
Software development
Customer support
SaaS
AI
Account management
Leadership
Communication skills

Full job description

Are you a highly motivated professional eager to take the next step in your career and move into a leadership role? Do you have a strong technical background and the ability to bridge the gap between customer needs and technical teams? If you are passionate about customer service, thrive in a dynamic environment, and have experience in SaaS products or international customer support, we want to hear from you!

As an Account Manager, you will be the accountable representative for Customer Service, and reporting to the Head of Operations, playing a crucial role in team Management. You will be responsible for maintaining strong client relationships, handling escalations, overseeing support operations, and implementing AI-driven solutions to enhance efficiency. You will also work closely with the development team to ensure seamless communication and issue resolution.

Key Responsibilities:

Act as a key support leader, assisting the Head of Operations in overseeing and managing the support team.
Guide the team on how to handle complex customer queries and escalations, ensuring prompt and effective resolution.
Serve as a bridge between technical teams and customers, understanding both perspectives to provide clear communication and solutions.
Utilize AI tools, Power BI, Six Sigma methodologies, Advance MS Excel and other automation tools to enhance the efficiency of customer support operations.
Oversee effective cohesion between developers and product teams to relay customer feedback and technical requirements.
Prioritise daily, weekly, and monthly workstreams to maximise company efficiency and growth.
Vision to navigate through ambiguous situations with direction and clarity.
Monitor and analyze key performance indicators (KPIs) to improve team performance and customer satisfaction.
Train, mentor, and guide team members to ensure best and incorporate latest Market practices in Customer support team.
Streamline customer support workflows and implement process improvements to enhance response time and service quality.
Assist in training and onboarding new team members to scale the team effectively.
Ensure seamless collaboration with cross-functional teams including Sales, Product, and Development.

Required Skill Sets:

6+ years of experience in international customer support, SaaS-based products, or account management.
Exceptional Leadership skills, with experience in proficient people skills, and instrumental guidance and decision-making.
Strong technical acumen with the ability to understand and communicate software development concepts.
Experience with AI tools, automation software, Power BI, Six Sigma, and other efficiency-enhancing tools is a plus.
Excellent written and verbal communication skills in English.
A team player with a problem-solving mindset and the ability to work under pressure.
Strong analytical skills to monitor KPIs, generate reports, and implement improvements.
Ability to collaborate with cross-functional teams and manage multiple stakeholders effectively.

Why Join Us?

Be part of a fast-growing PropTech company delivering cutting-edge solutions for UK real estate agencies.
Leadership growth opportunity, working directly with the Customer Support Manager.
Exposure to advanced AI tools, automation, and efficiency-driven support strategies.
Competitive compensation and a collaborative, learning-focused work environment.

About us: GNB develops in-house software products that help UK real estate agencies manage and grow their business. Our suite of technology solutions includes mobile-optimized websites, mobile apps, 360° property viewings, automated social media, and back-office software for sales, lettings, and property management. Our latest offering, GNB Habitat, is a property portal designed for the UK real estate sector.

To learn more, visit gnbproperty.com & gnbcareers.com.

Job Type: Full-time

Pay: ₹75,000.00 - ₹90,000.00 per month

Benefits:

Food provided
Provident Fund

Application Question(s):

Do you have experience in International Voice Process? If yes, how many years of experience do you have?
Do you have experience in team handling? If yes, how many years of experience do you have?
Do you have experience in people management? If yes, how many years of experience do you have?
Do you have experience working in a SaaS-based company or in a related domain?

Quick apply

Refine Your Search

member services representative jobs in tamil nadu

Customer Success & Operations Manager - UK Voice

Team Lead Chennai City Corporation

Customer Support Supervisor

Customer Service Representative

Customer Service Quality Analyst - US Healthcare Med Billing

Financial Services Digital Customer Experience Strategy Leader - India

Medical Billing - Payment Posting

Business Analyst - Revenue Operations & Strategy

Assistant Manager - Call Centre

Guest Relations Manager

GENERAL MANAGER - SERVICE ( AUTOMOBILE)

Ops Accounting Representative

Customer Support Executive (CSE)

Officer - Operational Intermediate Analyst

AVP - Operational Team Lead

Executive - Operations

IT System Administrator III

Operations Director

SAP FI Consultant

Team Lead

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