Tamil Nadu Senior specialist workplace services Jobs – 42 Open Jobs Today

Senior Specialist - Workplace Services
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- Microsoft Excel
- Analysis skills
- Bachelor's degree
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Senior Supply Chain Specialist- Procurement
Buckman —Chennai, Tamil Nadu
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- Microsoft Powerpoint
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Multi Carrier Landside Senior Specialist
Maersk —Chennai, Tamil Nadu
- Full-time
- Microsoft Powerpoint
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Senior Specialist- Global Payroll
ZALARIS Deutschland GmbH —Chennai, Tamil Nadu
- Microsoft Excel
- English
- Communication skills
Communications Specialist I (APAC)
Worley —Chennai, Tamil Nadu
- Social media management
- English
- Analysis skills
Sr. Specialist - SAP BSA
Lennox International —Chennai, Tamil Nadu
- Full-time
- ERP systems
- Analysis skills
- Bachelor's degree
Lead Logistics Customer Experience and Operations Specialist
Maersk —Chennai, Tamil Nadu
- Full-time
- Microsoft Excel
- Bachelor's degree
- AI
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Hiring for Chennai - Snowflake + SQL (Advanced) - Technical Lead/Technical Specialist
CitiusTech Inc —Chennai, Tamil Nadu
- Azure
- Oracle
- B.Sc
Senior Process Associate
IGT —Chennai, Tamil Nadu
- Microsoft Excel
- Analysis skills
- Continuous improvement
Digitalization Specialist (Agentic AI)
Shell —Chennai, Tamil Nadu
- Full-time
- Azure
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Customer Success Specialist
Maersk —Chennai, Tamil Nadu
- Full-time
- Microsoft Outlook
- Sales
- Microsoft Office
Client Finance Specialist -FP&A
Annalect, Omnicom Media Group India Private Limited. —Chennai, Tamil Nadu
- Microsoft Excel
- Finance
- Analysis skills
- Health insurance
Mobilization Specialist
Accenture —Chennai, Tamil Nadu
- Full-time
- Project management
- Agile
- Communication skills
Technical Specialist - Cost Engineering
Shell —Chennai, Tamil Nadu
- Full-time
- Microsoft Powerpoint
- Microsoft Outlook
- Engineering
Technical Specialist - Cost Engineering
Shell Energy —Chennai, Tamil Nadu
- Full-time
- Microsoft Powerpoint
- Microsoft Outlook
- Engineering
Digitalization Specialist (Agentic AI)
Shell Energy —Chennai, Tamil Nadu
- Full-time
- Azure
- Computer Science
- Engineering
Senior Process Associate
Radancy_Chicago_Guidehouse_Programmatic —Chennai, Tamil Nadu
- Full-time
- English
- Travel
- No travel
Hiring for Chennai - GenAI - Technical Lead/ Technical Specialist
CitiusTech Inc —Chennai, Tamil Nadu
- Azure
- B.Sc
- Engineering

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Senior Specialist - Workplace Services

R1 RCM, Inc. -
Chennai, Tamil Nadu

Apply Now

Job details

Full-time
3 days ago

Qualifications

Microsoft Excel
Facilities management
Engineering
CMMS
Bachelor's degree
Plumbing
BMS
Maintenance Connection
Diploma
Communication skills

Full job description

Job Description: Sr. Specialist - Workplace Services

Position Title: Sr. Specialist - Workplace Services

Department: Corporate Real Estate / Integrated Facility Management (IFM)

Location: Site-specific (24/7 operations environment)

Role Purpose

The Sr. Specialist - Workplace Services is responsible for real-time operations and on-ground execution of facility services during assigned shifts , ensuring uninterrupted functioning of hard services, soft services, safety, and workplace experience . This role acts as the first point of contact for all operational issues, escalations, and emergencies , ensuring quick resolution and adherence to SLAs.

Key Responsibilities

1. Shift Operations Management

Take complete ownership of facility operations during the assigned shift (day/night/rotational).

Ensure smooth functioning of all services without disruption.

Conduct shift handover/takeover meetings and maintain detailed logs.

Monitor real-time operations and address issues proactively.

Ensure adequate staffing and deployment across all services.

2. Hard Services Monitoring (Technical Oversight)

Monitor performance of critical systems:

o HVAC systems

o Electrical systems (DG, UPS, panels)

o Plumbing and water systems

o Fire & life safety systems

Ensure no downtime for critical equipment during shift.

Verify completion of preventive maintenance tasks scheduled during shift.

Coordinate with engineering teams for breakdown resolution.

Escalate critical technical issues to Facility Manager as required.

3. Soft Services Supervision

Supervise housekeeping, cleaning, pest control, and support services.

Ensure cleanliness and hygiene standards across:

o Workstations

o Washrooms

o Cafeteria and common areas

Conduct periodic inspections and rectify gaps immediately.

Ensure proper waste management and disposal practices.

4. Work Order & Helpdesk Management

Monitor and manage helpdesk tickets / work orders through CAFM systems.

Ensure timely assignment, tracking, and closure of service requests.

Maintain SLA adherence for all tickets.

Provide real-time updates to stakeholders on request status.

Analyze recurring issues and escalate for permanent resolution.

5. Client & Employee Experience

Act as the first point of contact (FPOC) for employees and client representatives during the shift.

Address queries, complaints, and service requests promptly.

Ensure readiness of:

o Meeting rooms

o Conference facilities

o Collaboration spaces

Support workplace experience initiatives.

6. Events & Client Visit Support

Coordinate logistics for:

o Client visits

o Leadership visits

o Internal events during the shift

Ensure arrangements for seating, AV, catering, and housekeeping.

Provide on-ground support during events.

7. Safety, Security & Emergency Response

Ensure strict adherence to EHS (Environment, Health & Safety) protocols.

Act as Incident Commander during emergencies (fire, medical, security incidents).

Coordinate evacuation procedures and emergency response teams.

Conduct routine checks on:

o Fire safety equipment

o Emergency exits

o Safety compliance

Report and document incidents.

8. Compliance & Documentation

Ensure all operations during the shift comply with:

o Safety standards

o Statutory requirements

o Internal SOPs

Maintain shift records including:

o Incident reports

o Maintenance logs

o Attendance and manpower reports

Support audits by maintaining proper documentation.

9. Vendor & Contractor Supervision

Supervise on-site vendors and contractor staff.

Ensure adherence to:

o SLAs and KPIs

o Safety norms

o Work permits and compliance requirements

Verify work completion and quality of service.

Escalate vendor performance issues.

10. Builder / Landlord Coordination

Coordinate with building management for:

o Common area issues

o Utility disruptions

o Infrastructure support

Ensure timely resolution of landlord-related concerns.

11. ESG & Sustainability Execution

Support implementation of ESG initiatives such as:

o Waste segregation

o Energy conservation practices

o Water-saving initiatives

Ensure on-ground compliance with sustainability protocols.

Report deviations and improvement opportunities.

12. Training & Team Coordination

Ensure shift teams are:

o Properly trained

o Aware of SOPs and safety protocols

Conduct toolbox talks and shift briefings .

Guide and support junior staff and supervisors.

Ensure discipline, grooming, and professionalism of staff.

13. Reporting & Communication

Prepare and share shift reports , including:

o Incident summaries

o Downtime reports

o SLA performance

Escalate critical issues to Facility Manager and leadership.

Maintain effective communication across shifts.

14. Business Continuity Support (BCP)

Support execution of Business Continuity Plans during disruptions.

Ensure readiness of backup systems and contingency measures.

Coordinate during crisis situations.

Key Performance Indicators (KPIs)

SLA compliance for work orders

Incident response and resolution time

System uptime during shift

Housekeeping and hygiene audit scores

Safety compliance and incident-free operations

Stakeholder satisfaction during shift

Shift reporting accuracy and timeliness

Qualifications & Experience

Diploma / Bachelor’s in Engineering / Facilities / Hospitality / Related field

5–10 years of experience in Facility Management / IFM operations

Experience in 24/7 operations environment preferred

Key Competencies

Strong operational and technical understanding

Quick decision-making and problem-solving

Excellent communication and interpersonal skills

Ability to handle emergencies and high-pressure situations

Team coordination and supervision

Customer-centric approach

Tools & Systems

CAFM / CMMS systems

BMS monitoring systems

Helpdesk tools

MS Excel / reporting tools

Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests.

Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visit: r1rcm.com

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