Telangana Technical support representative Jobs – 229 Open Jobs Today

Technical Support Representative (Customer Support)
Arrowsight Private Limited —Hyderabad, Telangana
- ₹25,000 - ₹40,000 a month
- Full-time
- Software troubleshooting
- Customer service
- English
- Health insurance
- Paid time off
Quick apply
5d
Representative, Client Service
Zelis —Telangana
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Customer service
Associate - Customer Care - Non - Voice 5A
Genpact India Pvt. Ltd. —Hyderabad, Telangana
- Full-time
- English
- Bachelor's degree
- Business Administration
Quick apply
Sr Representative - Client Service-1
Zelis —Telangana
- Full-time
- Hybrid work
- Microsoft Outlook
- Customer service
- Microsoft Office
7d
Technical Support Representative
NISC Exports LTD —Hyderabad, Telangana
- ₹2,00,000 - ₹3,00,000 a year
- Full-time
- English
- Microsoft Office
- In-person
- Health insurance
Quick apply
Trainee Technical Support Representative - Contract
Ghostpunch Games —Hyderabad, Telangana
- Rotational shift
- English
- Windows
- Communication skills
Technical Support Representative
Nova Module —Hyderabad, Telangana
- Analysis skills
- Bachelor's degree
- Travel
Customer Service Representative - India
Foundever —Hyderabad, Telangana
- Rotational shift
- English
- 12th Pass
- Bachelor's degree
L1 Support Representative
Redwood Software Inc. —Hyderabad, Telangana
- Email
- Computer Science
- English
- Windows
Transportation Representative, Amazon Freight, IN
ASSPL - Telangana - D82 —Telangana
- Full-time
- Microsoft Excel
- Microsoft Access
- Databases
5d
L1 Support Team Leader
Redwood Software Inc. —Hyderabad, Telangana
- Email
- Presentation skills
- APIs
- Leadership
Business Development Representative
Arth —Hyderabad, Telangana
- ₹8,00,000 - ₹10,00,000 a year
- Full-time
- Sales
- Engineering
- Bachelor's degree
Quick apply
5d
Foreman
Aparna Constructions —Hyderabad, Telangana
- Full-time
- Microsoft Powerpoint
- AutoCAD
- Hospitality
4d
Quality Engineering, QA Expert, Commissioning & Qualification Audit and Inspection Support
Lonza —Hyderabad, Telangana
- Full-time
- Engineering
- Master's degree
- Project management
10d
Transportation Representative, Transportation Representative- ATS Relay Ops
ASSPL - Telangana —Hyderabad, Telangana
- Full-time
- Computer science
- Microsoft Excel
- Microsoft Office
Technical Manager MS&T ESO
Sandoz —Telangana
- Full-time
- Doctoral degree
- Master's degree
- Agile
11d
Associate Service Desk Representative
Diebold Nixdorf —Hyderabad, Telangana
- Full-time
- Software troubleshooting
- English
Senior Technical Support Engineer - Microsoft MS
TTEC Digital —Hyderabad, Telangana
- Full-time
- Azure
- Computer Science
- Analysis skills
Quick apply
Manager, Customer Support Services
TriNet —Hyderabad, Telangana
- Microsoft Office
- Master's degree
- Analysis skills
- Health insurance
IT Service Management Representative
Accenture —Hyderabad, Telangana
- Full-time
- Communication skills
3d

I want to receive the latest job alerts for technical support representative in telangana

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

technical support representative jobs near telangana

Quality Assurance Auditor jobs in Hyderabad, Telangana

Support Staff jobs in Hyderabad, Telangana

Customer Service Representative jobs in Hyderabad, Telangana

Technical Support Representative jobs in Hyderabad, Telangana

Business Development Representative jobs in Hyderabad, Telangana

IT Service Manager jobs in Hyderabad, Telangana

Senior Client Services jobs in Bengaluru, Karnataka

Airline Services jobs in Kolkata, West Bengal

Senior Client Services jobs in Hyderabad, Telangana

Senior Client Services jobs in Malad, Mumbai, Maharashtra

Senior Client Services jobs in Vadodara, Gujarat

Senior Technical Writer jobs in Bengaluru, Karnataka

Quality Assurance Auditor jobs in Kochi, Kerala

Pharmaceutical Quality Control jobs in Chennai, Tamil Nadu

Food Quality jobs in Calicut, Kerala

Quality Control jobs in Coimbatore, Tamil Nadu

Quality Assurance Auditor jobs in Bengaluru, Karnataka

Quality Assurance Auditor jobs in Delhi

Quality Manager Garment jobs in Mumbai, Maharashtra

Operations Representative jobs in Bhubaneswar, Orissa

Technical Support Representative (Customer Support)

Arrowsight Private Limited
Hyderabad, Telangana

Quick apply

Job details

Permanent | Fresher | Full-time
₹25,000 - ₹40,000 a month
5 days ago

Benefits

Provident Fund
Health insurance
Paid time off
Paid sick time

Qualifications

Software troubleshooting
Customer service
CCTV
English
Technical support
Bachelor's degree
Typing

Full job description

Under general supervision, Technical Support Representatives will provide technical and network problem resolution to end-users (Internal and external customers) by performing a question diagnosis while guiding users through step-by-step solutions. Solutions include, but are not limited to, resolving username and password problems, uninstalling/reinstalling basic software applications, verifying proper hardware and software set up, assisting with navigating around application menus and troubleshooting audit related hardware issues. Support will be provided by clearly communicating technical solutions in a user-friendly, professional manner. Representatives will perform related work as required.

Duties and Tasks/Essential Functions:

· Deliver service and support to end-users using email, and remote control software, or other relevant means

· Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services;

· Gather customer’s information and determine the issue by evaluating and analyzing the symptoms;

· Diagnose and resolve technical hardware and software issues involving internet connectivity, email clients, CCTV hardware, Arrowsight applications and more;

· Research required information using available resources;

· Follow standard processes and procedures;

· Identify and escalate priority issues per Client specifications;

· Redirect problems to appropriate resource;

· Accurately process and record support transactions using a computer and designated tracking software (Currently Team Support);

· Offer alternative solutions where appropriate with the objective of retaining customers’ and clients’ business;

· Organize ideas and communicate oral messages appropriate to listeners and situations;

· Follow up and make scheduled call backs to customers where necessary;

· Stay current with system information, changes and updates

Skill and Knowledge Qualifications:

· Ability to write clearly and accurately in English;

· Demonstrated proficiency in typing and grammar;

· Knowledge of relevant software computer applications and equipment;

· Knowledge of customer service principles and practices;

· Effective listening skills;

· Willingness to co-operate with others and work to the greater good;

· Multi-tasking capabilities;

Competencies:

· Exemplary Attendance and Punctuality

· Maintains effectiveness when experiencing major changes in personal work tasks or work environment; adjusts effectively to work within new work structures, processes, requirements, or cultures.

· Focuses and guides self and team members in accomplishing work objectives.

· Clearly conveys and receives information and ideas, through a variety of media, to individuals or groups in a manner that engages the audience, helping them understand and retain the message, and permitting response and feedback from the listener.

· Makes customers and their needs a primary focus of one’s actions; developing and sustaining productive customer relationships.

· Identifies and understands issues, problems, and opportunities; compares data from different sources to draw conclusions; uses effective approaches for choosing a course of action or developing appropriate solutions; and takes action that is consistent with available facts, constraints, and probable consequences.

· Deals effectively with others in antagonistic situations, using appropriate interpersonal styles and methods to reduce tension or conflict.

· Establishes proper courses of action to ensure that work product is completed efficiently and on time/within proper time limits.

· Maintains stable performance under pressure or opposition (such as time pressure or job ambiguity); handling stress in a manner that is acceptable to others and to the organization.

· Possesses, acquires, and maintains the technical/professional expertise required to do the job effectively and to create effective customer solutions. Technical/professional expertise is demonstrated through problem solving, applying technical knowledge, and product and service management for the functional area in which employee operates.

· Actively appreciates and includes the diverse capabilities, insights, and ideas of others and working effectively and respectfully with individuals of diverse backgrounds, styles, abilities, and motivations.

· Sets high standards of performance for self; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed.

Conditions:

· Must be able to sit for long periods of time

· Position requires use of headset/microphone

Job Types: Full-time, Permanent, Fresher

Pay: ₹25,000.00 - ₹40,000.00 per month

Benefits:

Health insurance
Paid sick time
Paid time off
Provident Fund

Work Location: In person

Quick apply

Refine Your Search

technical support representative jobs in telangana

Technical Support Representative (Customer Support)

Representative, Client Service

Associate - Customer Care - Non - Voice 5A

Sr Representative - Client Service-1

Technical Support Representative

Trainee Technical Support Representative - Contract

Technical Support Representative

Customer Service Representative - India

L1 Support Representative

Transportation Representative, Amazon Freight, IN

L1 Support Team Leader

Business Development Representative

Foreman

Quality Engineering, QA Expert, Commissioning & Qualification Audit and Inspection Support

Transportation Representative, Transportation Representative- ATS Relay Ops

Technical Manager MS&T ESO

Associate Service Desk Representative

Senior Technical Support Engineer - Microsoft MS

Manager, Customer Support Services

IT Service Management Representative

I want to receive the latest job alerts for technical support representative in telangana

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected