Thane District Maharashtra Sweeper Jobs – 2 Open Jobs Today

Coordinator (OPD)- Front Office
Jupiter Hospital —Thane District, Maharashtra
- Bachelor's degree
- Communication skills
Patient Care Coordinator (ICU Billing) - Front Office
Jupiter Hospital —Thane District, Maharashtra
- Bachelor's degree
- Communication skills

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Patient Care Coordinator (ICU Billing) - Front Office
Jupiter Hospital —Thane District, Maharashtra
Taking good care of patients. Good communication with patients, doctors, front office & colleagues. Responsible for giving up-to-date information to the…

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Coordinator (OPD)- Front Office

Jupiter Hospital -
Thane District, Maharashtra

Apply Now

Job details

Permanent

Qualifications

Bachelor's degree
Communication skills

Full job description

Location

Thane

Job Summary

Patient Oriented

Inventory Oriented

Department Related

Job Profile

a. Patient oriented:

Taking good care of patients
Handling patient queries
Assist patients with wheelchair facility
Help visitors with IP patient details during visiting hours/ at any time needed.
Appointment booking & scheduling
Providing appropriate information on all hospital facilities and services
Shall scan & upload in HIS, the consultation sheets, after every consultation & Follow up is done.
Taking care of cluster keys.
Being up-to-date with Doctors leave & the respective circulars.
Transferring & connecting all phone calls.
Providing hospital staff assistance with phone no’s
Receiving written complaints of patients.
Shall handle OPD related enquiries- Telephonic and personal
Shall give information on OPD
Shall give information on Health Check Packages
Shall give information on Diagnostic Services
Shall give information on OPD timings.
Shall direct to the concerned department for the service

b. Inventory oriented:

Daily check of inventory
Indenting of stock as per the requirement
Showing acknowledgement & transfer of stock
Showing consumption of used items

c. Medication related: Not Applicable

d. Department related:

Maintenance of records and registers for the department
Keeping all necessary updates related to department
Preparing the monthly reports of the respective clusters

Skills

a. Technical know how:

Detailed knowledge about facilities and services

b. Alertness:

Comfort level of the patient
Patient safety
Doctors available in the OPD

c. Interpersonal skills:

Good communication with patients, doctors, front office & colleagues
Telephone etiquettes

d. Basic Emergency training:

Requires training in patient safety & wheel chair management
Requires training in fire safety
Requires training in first aid & BLS

e. Additional responsibilities if any –

Answer all hospital specific queries politely and patiently with a smile and looking directly at the client.
Shall be able to give directions for facilities.
Shall provide the patient with information about free access, limited access & restricted areas of the hospital.
Shall provide the patient with information on available services along with tariff, formalities and timings.
Shall direct the patient in case of grievances to the Public Relations Officer (PRO) of the hospital.
For employment related inquiries, shall direct them to the HRD Dept. of the hospital after taking prior approval from the dept.
In case of personal/ Business Guests in the hospital, the concerned dept or employee shall be contacted and requested to escort the guest.
Medical representatives shall be permitted in the hospital only on the days which shall be approved as the Hospital Policy manual.
Maintain list of all the departments in the hospital along with the list of telephone numbers in the hospital.
Endeavour to enter all the records in the software
Ensure cleanliness and hygiene in reception, consulting and lobby area and supervise the ward boy / ayah / sweeper for the same.
To control the flow of patients into the respective departments.
Should a very clear idea of the type of concessions offered by the hospital and advise the patient accordingly.
Responsible for giving up-to-date information to the senior’s o day to day activities and any other incidents in the department.

Experience

1 to 2 years and above

Qualification

Graduate in any stream

Reporting

Co-ordinator/Manager

Apply Now

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Coordinator (OPD)- Front Office

Patient Care Coordinator (ICU Billing) - Front Office

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