thiruvananthapuram kerala consultant product security Jobs – 11 Open Jobs Today

Consultant - Knowledge Manager
RM Education Limited —Thiruvananthapuram, Kerala
- Research
- Analysis skills
- Presentation skills
Techno Functional Consultant
Classic Solutions —Thiruvananthapuram, Kerala
- From ₹1,20,000 a month
- Full-time
- Azure
- AWS
- Analysis skills
Quick apply
DPSF-IA-Solutions Consultant-Sup. Associate
EY —Thiruvananthapuram, Kerala
- Full-time
- Azure
- SQL
- Analysis skills
2d
Consultant - Product Security
Envestnet Asset Management, Inc —Thiruvananthapuram, Kerala
- Hybrid work
- Azure
- DevOps
- Java
- Health insurance
DPSF-IA-Senior Solutions Consultant Lead-Assistant Director
EY —Thiruvananthapuram, Kerala
- Full-time
- Azure
- SQL
- Analysis skills
2d
InfoSec Risk Consultant
Envestnet Asset Management, Inc —Thiruvananthapuram, Kerala
- Hybrid work
- Analysis skills
- Organizational skills
- AI
- Health insurance
Unit Head
CDFC —Pattom, Thiruvananthapuram, Kerala
- From ₹22,000 a month
- Full-time
- Microsoft Excel
- Management
- English
Quick apply
14d
Consulting Support Services - Intern
EY —Thiruvananthapuram, Kerala
- Full-time
- Oracle
- Computer Science
- Java
- Paid holidays
- Paid time off
Manager I - Consulting (Process Lead)
UST Global —Thiruvananthapuram, Kerala
- DevOps
- APIs
- Agile
Senior Pre-Sales Engineer-ELV
Ital Solutions Private Limited —Ambalamukku, Thiruvananthapuram, Kerala
- Full-time
- AutoCAD
- Microsoft Excel
- Schematics
Quick apply
Lead Technical Consultant - Java
Zafin —Thiruvananthapuram, Kerala
- Oracle
- Computer Science
- Java
- Paid time off

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Consultant - Knowledge Manager

RM Education Limited -
Thiruvananthapuram, Kerala

Apply Now

Job details

Qualifications

Knowledge management
Research
Analysis skills
Presentation skills
ServiceNow
Communication skills
Editing

Full job description

Overview:

Would you like to help enrich the lives of learners around the world?

RM India (RM Education Solutions India Private Limited) is the India Delivery Center for UK based RM Plc. A leading supplier of technology and resources to the education sector, RM India helps deliver great education products and services that help teachers to teach and learners to learn. Our mission is to achieve growth by improving life chances of people. At RM India, we are driven by the potential of our business to touch lives and shape the future.

At RM, we’ve been pioneers of education technology since 1973. We provide technology and resources to the education sector, supporting over 20 million students and improving educational outcomes worldwide.

What we do helps learners at all stages of their lives, from preschool to higher education and professional qualification; we partner with schools, examination boards, governments, and professional organizations globally to make learning more accessible, more engaging, and more impactful.

RM operates through three divisions: Assessment (digital assessment and marking solutions), Technology (managed services, hardware, and software for schools), and TTS (educational resources).

Visit us here to find out more: www.rmindia.co.in

We encourage early applications as the vacancy may close once the position has been filled or final interviews have been arranged.

Responsibilities:

As a business, we want to help our customers to be more self-sufficient and to reduce their dependence on our support services. To do this, we are investing in providing support materials and training content through a self-service Knowledge Base that will be made available to all our customers. The Knowledge Manager is a key role supporting this strategy who will work alongside our Technical Authors, Product Trainers and our Digital Adoption Lead to ensure that the Knowledge Base and its content is aligned with our product development, accurate and accessible and delivers measurable value to our customers.

Supports the Knowledge Base development and delivery strategy working with other internal teams including Technical Authors, Product Trainers, and the ServiceNow development team and the Digital Adoption Lead.
Supports documentation maintenance and release processes for product releases to ensure that high quality content is available to customers for new product releases working closely with the Technical Author team.
Manages processes for making training videos available as part of the Knowledge Base, working closely with our Product Trainers.
Works closely with our Service Now development team to support the delivery of improvements to the Knowledge Base including researching ServiceNow Knowledge Base functionality options that we may be able to benefit from.
Responsible for maintenance of the Knowledge Base including quality checking and archiving.
Responsible for maintaining starters and leavers access to the Knowledge Base following agreed processes and with guidance from the ServiceNow team.
Responsible for agreed metric reporting to internal stakeholders to drive improvements and measure customer engagement and internal activity.
Documents Knowledge Base maintenance and management processes ensuring that these are reviewed and agreed with appropriate stakeholders.
Works with internal support teams to identify and drive potential improvements and additions to the Knowledge Base and inputs into the Knowledge Base content backlog.
Understands security and accessibility of the Knowledge Base and potential best practice improvements and drives improvements working with internal teams and stakeholders.
Supports the Technical Author team as an additional Technical Author as needed.

Experience:

Exp:-3 +yrs

The Knowledge Manager needs to have a strong understanding of the full RM e-Assessment product portfolio and our Assessment customers so that we can develop and refine the information that we make available to our customers and how we present and publish content to meet customers’ needs. We recognize, however, that someone joining RM will not have prior knowledge of our products and our customers and so will be supported to develop this knowledge.

In addition, the Knowledge Manager will demonstrate:

Strong communication skills
Excellent written communication and presentation skills
Ability to understand complex technical products and processes and to present technical

information in clear and concise forms suitable for a range of audiences

Editing and proof-reading skills
Research and analytical skills
Design skills
Ability to work collaboratively as part of a team and independently as a self-starter
Flexibility and adaptability.

Apply Now

Refine Your Search

consultant product security jobs in thiruvananthapuram kerala

Consultant - Knowledge Manager

Techno Functional Consultant

DPSF-IA-Solutions Consultant-Sup. Associate

Consultant - Product Security

DPSF-IA-Senior Solutions Consultant Lead-Assistant Director

InfoSec Risk Consultant

Unit Head

Consulting Support Services - Intern

Manager I - Consulting (Process Lead)

Senior Pre-Sales Engineer-ELV

Lead Technical Consultant - Java

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