Tirupati Andhra Pradesh Branch manager Jobs – 2 Open Jobs Today

counsellor /Telecallers
Godavari Global university —Tirupati, Andhra Pradesh
- ₹12,000 - ₹15,000 a month
- Full-time
- Marketing
- Customer service
- Microsoft Office
Quick apply
3d
Field Sales Executive - Tirupathi
Rentokil Initial —Tirupati, Andhra Pradesh
- Full-time
- Customer service
- English
- Bachelor's degree
Quick apply

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Field Sales Executive - Tirupathi
Rentokil Initial —Tirupati, Andhra Pradesh
Ensure that the correct information of the customer like, email address, 2 contact numbers & address with landmark are captured.
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counsellor /Telecallers

Godavari Global university
Tirupati, Andhra Pradesh

Quick apply

Job details

Full-time
₹12,000 - ₹15,000 a month
3 days ago

Qualifications

Marketing
Customer service
Microsoft Office
12th Pass
Business development
Bachelor's degree
Conversion optimisation
Computer skills
Business Administration
Telemarketing
Communication skills

Full job description

Job Summary

The Counsellor / Telecaller(females only) is responsible for contacting prospective customers/leads, understanding their requirements, providing appropriate information about the organization's products/services, scheduling appointments, following up with prospects, and converting qualified leads into customers.

Key Responsibilities1. Calling & Lead Management

Make outbound calls to prospective customers from assigned lead databases.
Respond to incoming enquiries through phone and other communication channels.
Understand customer requirements and provide relevant information.
Maintain regular follow-up with interested prospects.
Update lead status and customer information in the CRM/MIS.

2. Counselling & Customer Interaction

Counsel customers based on their needs and requirements.
Explain products/services, features, benefits, pricing, and processes clearly.
Address customer questions and objections professionally.
Build trust and maintain positive relationships with prospects.
Guide customers through the next steps and documentation process, where applicable.

3. Lead Conversion

Qualify leads based on defined criteria.
Schedule appointments, counselling sessions, demos, or branch visits.
Follow up with prospects until closure.
Achieve assigned daily, weekly, and monthly calling and conversion targets.
Coordinate with the sales/marketing team for qualified leads.

4. Customer Follow-Up

Maintain a systematic follow-up schedule for prospective customers.
Contact customers regarding pending requirements, appointments, offers, or other relevant updates.
Ensure timely communication and minimize lead leakage.
Reconnect with inactive or previously interested leads.

5. Reporting & MIS

Maintain accurate daily call and lead records.
Submit daily/weekly performance reports to the reporting manager.
Track calls made, conversations, qualified leads, appointments, conversions, and follow-ups.
Ensure all customer information is updated accurately in the CRM.

6. Team Coordination

Coordinate with the marketing, sales, counselling, and branch teams.
Share customer feedback and market information with the reporting manager.
Participate in team meetings, training programs, and marketing activities.

Key Performance Indicators (KPIs)

Daily outbound calls
Connected calls and meaningful conversations
Qualified leads generated
Appointment/branch visit conversion
Lead-to-customer conversion rate
Follow-up completion rate
Monthly target achievement
Customer satisfaction
CRM/MIS data accuracy

Qualifications

Any Graduate / 12th pass with relevant experience.
Bachelor's degree in Marketing, Business Administration, Communications, or a related field is preferred.

Experience

0–3 years of experience in telecalling, counselling, telesales, customer service, marketing, or business development.
Freshers with good communication skills may also be considered.

Required Skills

Excellent verbal communication skills
Good listening and counselling skills
Customer handling and relationship-building skills
Persuasion and objection-handling ability
Basic computer knowledge
MS Office/Google Workspace knowledge
CRM/data-entry skills
Ability to work with targets and deadlines
Professional and positive attitude

Personal Attributes

Confident and approachable
Patient and empathetic
Self-motivated
Target-oriented
Good interpersonal skills
Strong follow-up discipline
Willingness to learn

Working Conditions

Full-time branch/office-based role.
Regular outbound and inbound customer calls.
Performance may be measured against daily, weekly, and monthly targets.

Pay: ₹12,000.00 - ₹15,000.00 per month

Work Location: In person

Quick apply

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Field Sales Executive - Tirupathi

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