Tirupati Andhra Pradesh Duty doctor doctor medical officer hospital Jobs – 1 Open Jobs Today

Patient Relation Officer
Akshiraa Mom & Me Hospitals —Tirupati, Andhra Pradesh
- From ₹13,000 a month
- Full-time
- English
- Bachelor's degree
- In-person
- Food provided
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Patient Relation Officer
Akshiraa Mom & Me Hospitals —Tirupati, Andhra Pradesh
Coordinate with doctors, nurses, and departments to address concerns. Offer emotional support and address patient concerns.
From ₹13,000 a month
Quick apply

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Patient Relation Officer

Akshiraa Mom & Me Hospitals
Tirupati, Andhra Pradesh

Quick apply

Job details

Permanent | Full-time
From ₹13,000 a month

Benefits

Provident Fund
Food provided

Qualifications

Telugu
English
Bachelor's degree

Full job description

We are hiring Freshers and Experience Candidates our hospital, based on Experience, Skill and Qualification will provide the best salaries

1. Patient Interaction & Support

Act as the first point of contact for patients and their families.
Guide patients through hospital procedures (admissions, consultations, billing).
Provide information about services, doctors, and departments.
Offer emotional support and address patient concerns.

2. Handling Complaints & Feedback

Listen to patient complaints and resolve issues promptly.
Coordinate with doctors, nurses, and departments to address concerns.
Maintain records of feedback and suggest improvements.
Ensure patient satisfaction and service quality.

3. Coordination & Communication

Coordinate between patients and medical staff for smooth service delivery.
Arrange appointments, tests, and follow-ups.
Ensure clear communication of treatment plans and hospital policies.

4. Admission & Discharge Assistance

Assist patients with admission and discharge procedures.
Help with documentation and insurance-related processes.
Ensure patients understand discharge instructions.

5. Patient Experience Management

Monitor overall patient experience during hospital stay.
Conduct patient satisfaction surveys.
Implement service improvement initiatives.

6. Administrative Duties

Maintain patient records and service logs.
Prepare reports on patient feedback and complaints.
Support front office or customer service operations

Pay: From ₹13,000.00 per month

Benefits:

Food provided
Provident Fund

Education:

Bachelor's (Preferred)

Experience:

Patient Relation Officer: 1 year (Preferred)

Language:

Telugu and English (Preferred)

Location:

Tirupati, Andhra Pradesh (Preferred)

Shift availability:

Day Shift (Preferred)
Night Shift (Preferred)

Work Location: In person

Quick apply

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Patient Relation Officer

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