trimulgherry hyderabad telangana front office specialist Jobs – 70 Open Jobs Today

AM-Trust & Safety TL
Genpact India Pvt. Ltd. —Hyderabad, Telangana
- Full-time
- Customer service
- English
- Bachelor's degree
Quick apply
AHS Ops Manager I, Account Health Support
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SimCorp A/S —Hyderabad, Telangana
- Full-time
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Deloitte —Hyderabad, Telangana
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Sanofi —Hyderabad, Telangana
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AHS Operations Manager - French & English, Account Health Support
Amazon Dev Center India - Hyderabad —Hyderabad, Telangana
- Weekend availability
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MT - WFM Lead (Data Visualization with Insight Generation)
Genpact India Pvt. Ltd. —Hyderabad, Telangana
- Full-time
- Management
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- English
Quick apply
Front Line Manager - F&A - Treasury 4C
Genpact India Pvt. Ltd. —Hyderabad, Telangana
- Full-time
- English
- Microsoft Office
- Finance
Quick apply
Associate - Compliance and Operations Risk Test Senior Specialist
JPMorganChase —Hyderabad, Telangana
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Process Developer-Order Management
Genpact India Pvt. Ltd. —Hyderabad, Telangana
- Full-time
- Salesforce
- English
- Microsoft Office
Quick apply
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State Street —Hyderabad, Telangana
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Global Banking & Markets Operations - Operational Risk - Vice President - Hyderabad
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M RTR
Genpact India Pvt. Ltd. —Hyderabad, Telangana
- Full-time
- Microsoft Excel
- English
- Microsoft Office
Quick apply
Principal Software Engineer
Cornerstone OnDemand, Inc. —Hyderabad, Telangana
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Assistant Manager - English Language & CEFR Specialist
Genpact India Pvt. Ltd. —Hyderabad, Telangana
- Full-time
- Azure
- DevOps
- English
Quick apply

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AM-Trust & Safety TL

Genpact India Pvt. Ltd. -
Hyderabad, Telangana

Quick apply

Job details

Full-time

Qualifications

Customer service
English
Bachelor's degree
Business Administration
Fraud prevention and detection
BA
Banking
Information Technology

Full job description

Front Line Manager - Customer Care - Voice

Ready to turn bold ideas into real-world impact?
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description

Inviting applications for the role of Assistant Manager Team lead - Trust and Safety! This role is expected to spend seventy percent of their time dedicated to coaching shadowing and supporting their agents directly. Effective use of key dashboards and call activity reporting to ensure excellent performance. Responsibilities: - The Team Leads responsibilities: include but are not limited to the following: - Team lead is expected to spend seventy percent (70%) of their time dedicated to coaching shadowing and supporting their agents directly. - Effective use of key dashboards and call activity reporting to ensure excellent performance - Ability to identify and grow talent lead motivate and coach team members to establish and develop an effective team; - identify outliers and manage teams performance to continuous achieve targets - Leading day-to-day operations ensure consistent quality and efficiency across various channels. - Ensure consistent performance to achieve targets and service levels - Effective communication to ensure quarterly strategy as well as monthly and weekly priorities are understood and adhered to by agents - Able to adapt quickly to changes in workflows/processes/procedures/product features - Proactively share existing bottlenecks and challenges with quantified impact on operations to allow appropriate prioritization - Able to clearly outline current performance drivers of their market and action to continuously improve

Qualifications

Bachelors - Business Administration, Bachelors - Communication, Bachelors - Hospitality Management, Bachelors - Information Technology, Bachelors - Marketing

Certifications

Certified Implementation Specialist - Customer Service Management - ServiceNowServiceNow

Required Skills

Banking Capital Markets, Customer Care, Customer Experience (CX), Customer Journey Mapping, Customer Service, Data Analytics, Financial Analysis Reporting, Fraud Detection, Fraud Disputes, Sales

Language

English

Language Proficiency -

Advanced - C1

Additional Job Location -

Job Type

Regular

Master Skill List -

Customer Care - Voice

Remote Type -

Office

Work Shift -

Rotating (India)

Why join Genpact?

Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
Make an impact – Help global enterprises solve business challenges that matter
Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

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Refine Your Search

front office specialist jobs in trimulgherry hyderabad telangana

AM-Trust & Safety TL

AHS Ops Manager I, Account Health Support

AHS Operations Manager - Arabic & English, Account Health Support

Specialist - Middle Office Client Services

Senior Operational Excellence Specialist

Growth & Purpose - Specialist, Marketing - Strategic Marketing - GPS - Hyderabad

Lead Specialist GES PSC Accounts Payable

Tier 2 Specialist WD

AHS Operations Manager - French & English, Account Health Support

MT - WFM Lead (Data Visualization with Insight Generation)

Front Line Manager - F&A - Treasury 4C

Associate - Compliance and Operations Risk Test Senior Specialist

Process Developer-Order Management

Equity Swap Static Data, Officer

Global Banking & Markets Operations - Operational Risk - Vice President - Hyderabad

Practice Manager, Vice President

Technical Specialist-App Development

M RTR

Principal Software Engineer

Assistant Manager - English Language & CEFR Specialist

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