Up Customer care specialist Jobs – 42 Open Jobs Today

Specialist - Customer Care - Collections 4B
Genpact India Pvt. Ltd. —Noida, Uttar Pradesh
- Full-time
- Customer service
- English
- Bachelor's degree
Quick apply
8h
Specialist - Customer Care - Collections 4A
Genpact India Pvt. Ltd. —Noida, Uttar Pradesh
- Full-time
- Hybrid work
- Customer service
- English
- Bachelor's degree
Quick apply
Data Specialist REMOTE
C2FO —Noida, Uttar Pradesh
- Full-time
- Remote
- Microsoft Excel
- Salesforce
- Research
Quick apply
Customer Care Executive
NOVA IVF Fertility - A Unit of Rhea Healthcare Private Limited —Bareilly, Bareilly, Uttar Pradesh
- ₹17,000 - ₹23,000 a month
- Full-time
- Customer service
- English
- Master's degree
- Health insurance
Quick apply
13h
Site Support Specialist, Kadena Air Base
University of Maryland Global Campus —Kairana, Uttar Pradesh
- ₹26,316 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Health insurance
- Paid time off
Human Resource
SMV Green Solutions Private limited —Varanasi, Uttar Pradesh
- ₹3,60,000 - ₹4,80,000 a year
- Full-time
- Microsoft Powerpoint
- Bilingual
- English
- Health insurance
Quick apply
9d
PA/PD Risk Management Support Specialist
Allianz —Noida, Uttar Pradesh
- Full-time
- Customer service
- English
- Analysis skills
1h
Assistant Vice President Branch Asset Specialist-Jalandhar
HSBC Global Services Limited —Noida, Uttar Pradesh
- Full-time
- Master's degree
- Bachelor's degree
20h
Assistant Vice President Branch Asset Specialist- Ludhiana
HSBC Global Services Limited —Noida, Uttar Pradesh
- Full-time
- Master's degree
- Bachelor's degree
- AI
20h
PA Cash Management Specialist
Allianz —Noida, Uttar Pradesh
- Full-time
- Microsoft Excel
- ERP systems
- Microsoft Office
1d
Specialist - Insurance - P&C Underwriting 4B
Genpact India Pvt. Ltd. —Noida, Uttar Pradesh
- Full-time
- Hybrid work
- English
- Finance
- Master's degree
Quick apply
Manager- Cisco Contact Center
Ameriprise India —Noida, Uttar Pradesh
- Full-time
- Management
- Computer Science
- Salesforce
- Work from home
8d
Specialist
MetLife —Noida, Uttar Pradesh
- Full-time
Analyst-Voice
HCLTech —Lucknow, Uttar Pradesh
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
7d
Account Manager II
UKG (Ultimate Kronos Group) —Noida, Uttar Pradesh
- Customer service
- Human resources
- SharePoint
Assistant Manager - Taxation- Noida
Finance, Procurement, Legal, Privacy, Property —Noida, Uttar Pradesh
- Full-time
- Tax experience
- Health insurance
2d
Forward Deployed Engineering Leader- Microsoft AI Business Solutions
Crowe Capability Center - India —Noida, Uttar Pradesh
- Full-time
- Azure
- Customer service
- APIs
Quick apply
8h
Senior People Data Reporting Specialist (HR Reporting; Cognos BI, SQL)
UKG (Ultimate Kronos Group) —Noida, Uttar Pradesh
- Night shift
- Data analysis skills
- SQL
- Analysis skills
Executive D365 (Contract)
Finance, Procurement, Legal, Privacy, Property —Noida, Uttar Pradesh
- Microsoft Excel
- Salesforce
- English
- Health insurance
6d
Senior Manager, Marketing Operations
Daxko —Noida, Uttar Pradesh
- Full-time
- Hybrid work
- Marketing
- Salesforce
- SQL

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Specialist - Customer Care - Collections 4B

Genpact India Pvt. Ltd. -
Noida, Uttar Pradesh

Quick apply

Job details

Full-time
8 hours ago

Qualifications

Customer service
English
Bachelor's degree
Customer relationship management
Business Administration
Fraud prevention and detection
BA
Banking
Analytics
Information Technology

Full job description

Specialist - Customer Care - Collections

Ready to turn bold ideas into real-world impact?
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description

Responsibilities:

Analyze collection data to identify trends and develop strategies that improve collection efficiency and reduce outstanding debts.

Monitor payment transactions to detect delinquent accounts and take timely action to minimize risk.

Communicate with customers to resolve payment discrepancies and negotiate payment arrangements professionally and empathetically.

Implement and adhere to collection policies and procedures in compliance with regulatory and organizational standards.

Collaborate with internal teams to streamline collection workflows and enhance overall operational effectiveness.

Qualifications

Bachelors - Business Administration, Bachelors - Communication, Bachelors - Hospitality Management, Bachelors - Information Technology, Bachelors - Marketing

Certifications

Certified Data Management Professional - RiversandRiversand, Certified Implementation Specialist - Customer Service Management - ServiceNowServiceNow

Required Skills

Banking Capital Markets, Banking Operations, Core Banking, Customer Analytics, Customer Care, Customer Experience (CX), Customer Journey Mapping, Customer Relationship Management (CRM), Customer Service, Data Analytics, Fraud Analytics, Network Management, Regulatory Affair Management, Risk Management, Target Operating Model

Language

English (Required)

Language Proficiency -

Upper Intermediate - B2

Additional Job Location -

Job Type

Regular

Master Skill List -

Customer Care - Collections

Remote Type -

Office

Work Shift -

Night Job (India)

Why join Genpact?

Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
Make an impact – Help global enterprises solve business challenges that matter
Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Quick apply

Refine Your Search

customer care specialist jobs in up

Specialist - Customer Care - Collections 4B

Specialist - Customer Care - Collections 4A

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