SAKET HOSPITAL
JOB DESCRIPTION (JD)
Position
Nursing Superintendent (NS)
Department
Nursing Services
Reports To
Hospital Director / Management
Supervises
- Nursing Supervisors
- Staff Nurses
- ICU Nurses
- OT Nurses
- Emergency Nurses
- Ward In-Charges
- Nursing Assistants
Job Purpose
The Nursing Superintendent is responsible for the overall planning, administration, supervision, quality assurance, and continuous improvement of all nursing services within the hospital. The Nursing Superintendent shall ensure the delivery of safe, ethical, patient-centred, and evidence-based nursing care while maintaining compliance with NABH, QCI, statutory requirements, and hospital policies.
Key Roles & Responsibilities
1. Nursing Administration
- Plan, organize, direct, and supervise all nursing activities.
- Ensure adequate nursing manpower in all departments.
- Prepare and approve duty rosters.
- Allocate staff according to patient acuity.
- Monitor nursing productivity.
- Ensure proper shift handover.
- Maintain nursing discipline.
2. Patient Care & Clinical Quality
- Ensure high-quality nursing care.
- Conduct regular ward rounds.
- Monitor patient safety indicators.
- Ensure proper patient assessment.
- Monitor medication administration.
- Ensure proper documentation.
- Review nursing care plans.
- Monitor patient satisfaction.
3. Clinical Supervision
- Supervise ICU
- Emergency
- OT
- Labour Room
- HDU
- NICU
- General Wards
Conduct surprise rounds during:
- Morning Shift
- Evening Shift
- Night Shift
4. Infection Prevention & Control
Ensure compliance with:
- Hand Hygiene
- PPE usage
- Isolation protocols
- Biomedical Waste Management
- Needle Stick Injury Protocol
- Sterilization practices
- Linen management
- Housekeeping coordination
Coordinate with Infection Control Nurse.
5. Nursing Documentation
Ensure accurate documentation of:
- Admission Assessment
- Nursing Notes
- Medication Charts
- Intake & Output
- ICU Records
- Consent Forms
- Incident Reports
- Transfer Notes
- Discharge Documentation
6. Human Resource Management
Responsible for:
- Recruitment of nursing staff
- Interviews
- Orientation
- Induction
- Confirmation
- Performance appraisal
- Training needs assessment
- Career development
7. Staff Discipline
Maintain discipline regarding:
- Attendance
- Punctuality
- Uniform
- ID Card
- Mobile phone policy
- Professional behaviour
- Ethical conduct
- Leave compliance
Issue counselling notes and recommend disciplinary action when necessary.
8. Training & Education
Organize regular training on:
- CPR & BLS
- Fire Safety
- Infection Control
- Medication Safety
- Patient Rights
- Biomedical Waste Management
- Emergency Code Blue
- Documentation
- Communication Skills
- Soft Skills
Maintain training records.
9. Quality Assurance (NABH/QCI)
Ensure compliance with:
- NABH Standards
- QCI Standards
- Nursing Indicators
- Patient Safety Goals
- Clinical Audits
- Nursing Audits
- Documentation Audits
- Medication Audits
- Infection Audits
Participate in quality committee meetings.
10. Incident Management
Investigate:
- Medication Errors
- Patient Falls
- Needle Stick Injuries
- Patient Complaints
- Staff Misconduct
- Sentinel Events
- Near Miss Incidents
Submit reports with corrective and preventive actions (CAPA).
11. Patient & Attendant Relations
Ensure:
- Professional communication
- Patient counselling
- Complaint handling
- Grievance resolution
- Compassionate nursing care
12. Coordination
Coordinate with:
- Consultants
- HR Department
- Pharmacy
- Radiology
- OT Department
- Biomedical Engineering
- Housekeeping
- Administration
13. Inventory & Equipment Management
Monitor:
- Crash Cart
- Emergency Drugs
- Oxygen Supply
- ICU Equipment
- Infusion Pumps
- Syringe Pumps
- Ventilators
- Nursing Consumables
Ensure preventive maintenance.
14. Duty Roster Management
Prepare monthly duty rosters.
Ensure:
- Adequate staffing
- Weekly offs
- Leave adjustments
- Emergency replacements
15. Performance Monitoring
Review:
- Attendance
- Clinical competency
- Patient feedback
- Documentation quality
- Training participation
- Behaviour
- Teamwork
Conduct annual performance appraisals.
16. Emergency Preparedness
Lead nursing response during:
- Fire
- Code Blue
- Mass Casualty
- Disaster
- Evacuation
- Medical Emergencies
Participate in mock drills.
17. Reports to Management
Submit:
- Daily Nursing Report
- Manpower Report
- Vacancy Report
- Incident Report
- Training Report
- Infection Report
- Monthly Nursing Performance Report
- Quality Indicators
- Patient Complaint Report
Authority
The Nursing Superintendent is authorized to:
- Allocate nursing staff
- Recommend recruitment
- Recommend transfers
- Recommend disciplinary action
- Approve shift changes (as per policy)
- Conduct nursing audits
- Inspect nursing departments
- Recommend training
Qualification
Essential
- M.Sc. Nursing / B.Sc. Nursing (with relevant experience)
- Valid State Nursing Council Registration
Preferred
- B. Sc / M.Sc. Nursing
- NABH / Quality Certification
Experience
- Minimum 6–10 years of clinical nursing experience.
- Minimum 3–5 years in a supervisory or nursing leadership role.
- Experience in NABH-accredited hospitals preferred.
Skills Required
- Leadership & Team Management
- Clinical Decision-Making
- Hospital Administration
- Nursing Operations
- Infection Control
- Staff Training
- Conflict Resolution
- Communication Skills
- Documentation & Audit
- Computer Proficiency (MS Office/Hospital Information System)
- Crisis & Emergency Management
Working Hours
- 48 hours per week (or as per hospital policy).
- 1 Night Duty in a week.
- Must be available for emergency calls, inspections, audits, and administrative meetings beyond regular working hours whenever required.
Code of Professional Conduct
The Nursing Superintendent shall:
- Maintain the highest standards of professional ethics and confidentiality.
- Lead by example in discipline, punctuality, and patient-centered care.
- Promote teamwork, respect, and continuous learning.
- Ensure compliance with all hospital policies, statutory regulations, and professional standards.
Pay: ₹50,000.00 - ₹70,000.00 per month
Work Location: In person
