Project Owner / Service Delivery Operations Lead – Managed Operations
Ardem Incorporated —Lucknow, Uttar Pradesh
- Full-time
- Remote
- English
- Windows
- Leadership
- Work from home
Project Manager
Magnawiz technologies —Noida, Uttar Pradesh
- ₹35,000 - ₹50,000 a month
- Full-time
- English
- Project management
- In-person
- Food provided
Quick apply
Project Manager
Kade Ventures —Unknown, Uttar Pradesh
- ₹12,00,000 - ₹15,00,000 a year
- Full-time
- Microsoft Office
- Master's degree
- Analysis skills
Quick apply
Project Execution and client coordination
City Fire Services —Ghaziabad, Uttar Pradesh
- ₹20,000 - ₹30,000 a month
- Full-time
- Microsoft Excel
- Project management
- Organisational skills
- Health insurance
- Cell phone reimbursement
Quick apply
Trainee Project Management
Internet Research Bureau —Noida, Uttar Pradesh
- ₹4,00,000 - ₹5,00,000 a year
- Full-time
- Hybrid work
- English
- Master's degree
- Project management
- Health insurance
Quick apply
Project Coordinator
Brisk Olive —Noida, Uttar Pradesh
- ₹30,000 - ₹35,000 a month
- Full-time
- Microsoft Excel
- Analysis skills
- Project management
Quick apply
Project Manager – DDU-GKY 2.0 Program
Dehaati Gramothan Vikas Samiti —Lucknow, Uttar Pradesh
- ₹25,000 - ₹40,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health insurance
- Paid time off
Quick apply
5d
Project Coordinator
JAKSON GROUP —Noida, Uttar Pradesh
- Full-time
- Microsoft Office
- Project management
- Bachelor's degree
Project Manager (eLearning)
Marctory —Noida, Uttar Pradesh
- ₹1,00,000 - ₹1,50,000 a month
- Full-time
- Project management
- Bachelor's degree
Quick apply
12d
Digital project executive
Vestize —Lucknow, Uttar Pradesh
- ₹10,000 - ₹30,000 a month
- Part-time
- Microsoft Office
- Project management
- Software development
- Work from home
- Flexible schedule
Quick apply
Project Manager - NRLM Marketing Thematic Group
ACCESS Development Services —Uttar Pradesh
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Manager - Client Servicing
IMPACT COMMUNICATIONS PVT LTD —Noida, Uttar Pradesh
- ₹30,000 - ₹70,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
CSR Project Co-ordinator
CNH Industrial —Greater Noida, Uttar Pradesh
- ₹15,00,000 - ₹18,00,000 a year
- Full-time
- MSW
- Master's degree
- Social Work
3d
Client Servicing Manager
IMPACT COMMUNICATIONS —Noida, Uttar Pradesh
- ₹40,000 - ₹80,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Assistant Project Manager
Indian Institute of Technology Kanpur —Kanpur, Uttar Pradesh
- ₹13,200 - ₹33,000 a month
- Microsoft Powerpoint
- B.Sc
- Microsoft Office
Project Manager ( Noida 142 )
NEXTERA PRODUCTION PVT LTD —Noida, Uttar Pradesh
- Up to ₹40,000 a month
- Call employer
- Project management
- In-person
- Communication skills
- Cell phone reimbursement
Quick apply
4d
Project Manager
Dynata —Noida, Uttar Pradesh
- Full-time
- Project management
- Bachelor's degree
- Organisational skills
12d
Senior Project Manager (Market Research)
Inernet Research Bureau —Noida, Uttar Pradesh
- ₹50,000 - ₹75,000 a month
- Full-time
- Research
- Project management
- Software development
- Paid time off
- Paid sick time
Quick apply
Associate - Project Manager
EXL Service —Noida, Uttar Pradesh
- Full-time
- Master's degree
- Project management
- Bachelor's degree
Project Manager (Service Management Operations)
RightWave —Noida, Uttar Pradesh
- Microsoft Word
- Customer service
- English

I want to receive the latest job alerts for business project management occupations in uttar pradesh

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

business project management occupations jobs near uttar pradesh

Project Coordinator jobs in Noida, Uttar Pradesh

Project Manager jobs in Noida, Uttar Pradesh

Project Manager jobs in Lucknow, Uttar Pradesh

Project Coordinator jobs in Infopark Kochi, Kochi, Kerala

Project Coordinator jobs in Vesu, Surat, Gujarat

Project Manager jobs in Infopark Kochi, Kochi, Kerala

Project Coordinator jobs in Mohali, Punjab

Project Coordinator jobs in Hyderabad, Telangana

Project Coordinator jobs in Marol, Mumbai, Maharashtra

Coordinator jobs in Hyderabad, Telangana

Client Coordinator jobs in Rs Puram, Coimbatore, Tamil Nadu

Academic Coordinator, Academic jobs in Kolkata, West Bengal

Event Coordinator jobs in Delhi, Delhi

Client Coordinator jobs in Calicut, Kerala

School Teacher, Principal, Coordinator Job jobs in Patiala, Punjab

Client Coordinator jobs in Ahmedabad, Gujarat

Customer Service Representative jobs in Bangalore City, Bengaluru, Karnataka

Customer Service Representative jobs in Haryana

Customer Service Representative jobs in Howrah, West Bengal

Customer Service Representative jobs in Ahmedabad, Gujarat

Project Owner / Service Delivery Operations Lead – Managed Operations

Ardem Incorporated -
Lucknow, Uttar Pradesh

Apply Now

Job details

Full-time

Benefits

Provident Fund
Work from home

Qualifications

English
Windows
Assistant manager experience
Leadership
Communication skills

Full job description

REMOTE

Project Owner / Service Delivery Operations Lead – Managed Operations

ARDEM Data Services Private Limited
UNIT No B-1/ 5th Floor 504 & 505 DLF MY PAD, Vibhuti Khand Gomti Nagar, Lucknow – 226010, India

Telephone: 915.130.3150
Email: [email protected]

Position: Project Owner / Service Delivery Operations Lead – Managed Operations

Function: Operations / Delivery

Reports To: Operations Leadership / Director or Head of Delivery

Work Location: Remote (Work From Home) – India

Role Type: Client-Facing Service Delivery and Production Operations Ownership

ABOUT ARDEM

ARDEM is a US-based managed operations and business process outsourcing company supporting clients across finance operations, data processing, back-office workflows, logistics, utilities, healthcare administration, and other recurring operational processes.

We are hiring a Project Owner / Service Delivery Operations Lead to own the daily execution and client-facing delivery management of assigned managed operations workflows.

THE OPPORTUNITY

This is not a coordinator role. ARDEM is hiring a client-facing service delivery owner who can run managed client workflows with daily production control, proactive communication, visible governance, team leadership, SLA/TAT discipline, risk management, and continuous improvement.

The right candidate has experience leading production teams, controlling queues and backlogs, managing SLA/TAT performance, communicating directly with clients, identifying risk early, and improving how work gets done. This person should create confidence for the client by showing visible command of the work.

CORE RESPONSIBILITIES

Own daily production control for assigned client workflows, including incoming volume, completed work, backlog, aging, SLA/TAT risk, blockers, staffing capacity, urgent client requests, and next-24-hour priorities.
Lead the delivery team by assigning work, clarifying priorities, monitoring output, coaching performance, addressing attendance/capacity issues, and ensuring analysts understand expectations.
Communicate directly with clients through delivery calls, status updates, escalation communication, action-item recaps, and proactive risk notifications.
Run weekly governance for assigned accounts: output, SLA/timeliness, quality, backlog/aging, open issues, client dependencies, staffing/coverage, risks, corrective actions, and next steps.
Maintain process control through current work instructions, process maps, exception rules, quality checklists, training notes, issue logs, change logs, and ownership of the latest approved process version.
Identify delivery, quality, staffing, access, documentation, client-dependency, scope, backlog, and trust risks early; escalate with facts, impact, timeline, recommendations, and required support.
Drive continuous improvement by identifying repeat issues, root causes, rework patterns, process waste, training gaps, and opportunities to improve accuracy, speed, visibility, and client experience.
Partner with Solutions & Transition during launch/stabilization and accept delivery ownership after internal handoff.

WHAT WE’RE LOOKING FOR

5–10+ years in BPO/BPM, managed services,

d services, back-office operations, data operations, logistics operations, contact center operations, or client operations.
Experience as Assistant Manager – Operations, Deputy Manager – Operations, Team Lead / Senior Team Lead, Process Lead, Service Delivery Lead, Client Operations Lead, or similar role.
Has managed real production work: queues, daily volumes, backlog, aging, SLA/TAT, quality, staffing, team output, and client escalations.
Strong English communication with direct client-facing experience. Must be able to lead calls, write clear updates, manage expectations, and communicate risk proactively.
Comfortable working in a high-ownership environment where waiting for instructions is not acceptable.

MUST-HAVE CAPABILITIES

Production command – always knows current volume, status, backlog, aging, staffing, blockers, and SLA risk.
Client trust-building communication – clear, proactive, factual, non-defensive, and action-oriented.
Ownership mindset – does not wait to be told, does not hide behind analysts or circumstances, and escalates early when risk is material.
Governance discipline – can run weekly reviews, manage action logs, send recaps, and close loops.
Risk and corrective action – can identify early warning signs, perform root cause thinking, assign owners/dates, and verify that fixes work.

WORK FROM HOME REQUIREMENTS

This is a 100% remote role. Candidates must have their own Windows-based system that meets the following specifications:

Operating System

Windows

Device Type

Windows Laptop or Desktop

Screen Size

Minimum 14 inches

Screen Resolution

Full HD (1920 × 1080)

Processor

Intel Core i5 (or higher)

RAM

Minimum 8 GB or more (Mandatory)

Software

AnyDesk (Installation Required)

WHY JOIN ARDEM

100% Remote Work (Work From Home)
Structured Learning & Development Program
Dedicated Mentorship from Industry Professionals
Group Health Insurance Coverage
Professional Skill Development
Exposure to International Business Processes
Career Growth Opportunities
Collaborative and Learning-Focused Work Culture
Employee Provident Fund (EPF) Benefits as per company policy after probation completion
Eligibility for the Company’s Profit-Sharing Program upon successful confirmation as a full-time employee, subject to company policy and performance criteria

Apply Now

Refine Your Search

business project management occupations jobs in uttar pradesh

Project Owner / Service Delivery Operations Lead – Managed Operations

Project Manager

Project Manager

Project Execution and client coordination

Trainee Project Management

Project Coordinator

Project Manager – DDU-GKY 2.0 Program

Project Coordinator

Project Manager (eLearning)

Digital project executive

Project Manager - NRLM Marketing Thematic Group

Manager - Client Servicing

CSR Project Co-ordinator

Client Servicing Manager

Assistant Project Manager

Project Manager ( Noida 142 )

Project Manager

Senior Project Manager (Market Research)

Associate - Project Manager

Project Manager (Service Management Operations)

I want to receive the latest job alerts for business project management occupations in uttar pradesh

Related Searches

Explore jobs in more locations

REMOTE

Project Owner / Service Delivery Operations Lead – Managed Operations

ABOUT ARDEM

THE OPPORTUNITY

CORE RESPONSIBILITIES

WHAT WE’RE LOOKING FOR

MUST-HAVE CAPABILITIES

WORK FROM HOME REQUIREMENTS

WHY JOIN ARDEM

Jobseeker tools

Employer Tools

Browse

Stay Connected