uttar pradesh customer services module lead service support Jobs – 73 Open Jobs Today

Customer Relationship Manager - DM Channel Kanpur
Aditya Birla Group —Uttar Pradesh
Customer Services Module Lead-Service Support
SBS —Noida, Uttar Pradesh
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Flexible schedule
Quick apply
CRM Gorakhpur
Aditya Birla Group —Uttar Pradesh
Service Delivery Manager - F&A - AP 4C
Genpact India Pvt. Ltd. —Noida, Uttar Pradesh
- Full-time
- Hybrid work
- Oracle
- English
- Microsoft Office
Quick apply
10d
Italian / English Gaming Support Agent
5CA —Al, Uttar Pradesh
- Remote
- Customer service
- English
Quick apply
SERVICENOW TECHNICAL CONSULTANT
Svitla Systems —Nowshera Murai, Uttar Pradesh
- Full-time
- DevOps
- JavaScript
- Scripting
Application Development Module Lead
TELUS Digital —Noida, Uttar Pradesh
- Full-time
- Hybrid work
- Azure
- SQL
- Agile
Axway B2B Module Lead
Sopra Steria —Noida, Uttar Pradesh
- Full-time
- Java
- Databases
- SQL
10d
Principal Consultant - Business Analyst - Service Now
Genpact India Pvt. Ltd. —Noida, Uttar Pradesh
- Full-time
- Computer Science
- English
- Master's degree
Quick apply
SAP ISU PWB-Senior
EY —Noida, Uttar Pradesh
- Software troubleshooting
- AWS
- Analysis skills
- Health insurance
Technical Lead - Salesforce
TO THE NEW —Noida, Uttar Pradesh
- Management
- Salesforce
- Java
Oracle EPM-Oracle PBCS-Senior
EY —Noida, Uttar Pradesh
- Oracle
- Business development
- Budgeting
SAP PM-Senior
EY —Noida, Uttar Pradesh
- Rotational shift
- AWS
- Bachelor's degree
- Recruiting
- Health insurance
WFM-WFS (Workforce Software) - Manager
EY —Noida, Uttar Pradesh
- Business development
- AWS
- Analysis skills
- Health insurance
Microsoft - CRM Functional - Senior
EY —Noida, Uttar Pradesh
- Customer service
- Master's degree
- SQL
- Health insurance
SAP C4C-Senior
EY —Noida, Uttar Pradesh
- Master's degree
- AWS
- Travel
- Health insurance
SAP AP-AR-GL-SENIOR
EY —Noida, Uttar Pradesh
- Rotational shift
- AWS
- Bachelor's degree
- Recruiting
- Health insurance
Associate Territory Manager _BDH
DHL —Bhadohi, Uttar Pradesh
- Management
- Sales
- Marketing
11d
Agile_Microsoft -CRM Functional -Manager
EY —Noida, Uttar Pradesh
- Master's degree
- AWS
- Analysis skills
- Health insurance
Nosql DB Administrator
TELUS Digital —Noida, Uttar Pradesh
- Full-time
- Hybrid work
- Azure
- Software troubleshooting
- DevOps
4d

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Customer Relationship Manager - DM Channel Kanpur

Aditya Birla Group -
Uttar Pradesh

Apply Now

Job details

Full job description

Designation:

Location: India Uttar Pradesh The Mall, Kanpur

Organization: Financial Services

Job Description:

Job Purpose

Drive Insurance Business from assigned team and Orphan database across campaigns. To ensure all the pre and post sales support and services to the clients along with the team. To maintain Ensure not only achieving the target but also to make sure there is a consistent growth in the business every quarter

Job Context & Major Challenges

Job Context/Job Challenges:
Key Challenges for the role-
To drive adoption of Service to sales approach on the Orphan customer.
To ensure differentiated and segmented approach to various campaigns
To manage attrition of the front line sales force and limited availability of quality talent.

Key Result Areas

KRA (Accountabilities) (Max 1325 Characters)

Supporting Actions (Max 1325 Characters)

KRA1

Implementation of Loyalty Model

To ensure maintenance of relationship with Orphan customers.
Up-Sell to customers assigned through various campaigns.
Ensure Renewal collection and AUM conservation of the assigned base.

KRA2

Achieve Targets related to Premium and NOP in order to contribute in overall growth of the company

Allocate leads to the team members as per targets decided.
Periodically monitor and review performance on the assigned topline and health parameters
Handhold and guide them on the sales process, lead conversion and closure of sale
Aggressively downloading all the RnR activities running by the organisation.

KRA3

Executes smooth function of the sales and other processes in order to maximise business potential

Communicating any process change or change in any rules and regulations by the help of different training module.
Ensure that actual sales and service aspects including sales calls, issuance and complaint handling are carried out without any blocks

KRA4

Ensure relevant people in the right place right time in order to maximise the productivity

Understanding the strength of the resource and depending on that allocating job responsibility
Evaluating the opportunity of each business unit and allocating targets as per that.

KRA5

Execute the right method of business acquisition in order get the profitable mix for the organisation

Scrutinise the business on regular basis and give the relevant information to superiors
Achieve Persistency targets as per the company norms so that renewals take place on time
Take corrective actions related to persistency and health

KRA6

Recruitment & Training

To ensure recruitment of team on a time based manner.
To manage attrition within the specified limits.
Ensure through continuous on the job training, skill enhancement of team members

Apply Now

Refine Your Search

customer services module lead service support jobs in uttar pradesh

Customer Relationship Manager - DM Channel Kanpur

Customer Services Module Lead-Service Support

CRM Gorakhpur

Service Delivery Manager - F&A - AP 4C

Italian / English Gaming Support Agent

SERVICENOW TECHNICAL CONSULTANT

Application Development Module Lead

Axway B2B Module Lead

Principal Consultant - Business Analyst - Service Now

SAP ISU PWB-Senior

Technical Lead - Salesforce

Oracle EPM-Oracle PBCS-Senior

SAP PM-Senior

WFM-WFS (Workforce Software) - Manager

Microsoft - CRM Functional - Senior

SAP C4C-Senior

SAP AP-AR-GL-SENIOR

Associate Territory Manager _BDH

Agile_Microsoft -CRM Functional -Manager

Nosql DB Administrator

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Job Purpose

Job Context & Major Challenges

Key Result Areas

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