Sr. Designer - Creative Design
Ready to turn bold ideas into real-world impact?
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.
Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.
Job Description
We are inviting applications for the role of Assistant Manager LMS Administrator Responsibilities: - System Administration - Manage requests including program and offering creation roster and completion uploads assignment activation and system clean-up activities. - Conduct quality assurance and correct system set-up issues where necessary. - Interact with learning platforms such as Workday Cornerstone UBLA Uplimit and other LMS systems. - Set up and manage virtual classrooms; - troubleshoot and resolve system inquiries via case management MS Teams and shared mailboxes. - Collect and validate data required to process learner and stakeholder requests. - Deliver on case resolution escalate complex issues and provide learners with timely updates and solutions. - Support testing of newly designed online training assets to ensure functionality and user experience. - Learning Deployment & Logistics - Organize and deliver end-to-end learning deployment services including scheduling logistics (virtual and face-to-face) PO set-up and cross-charging. - Execute operational processes for learning initiatives: upload program information manage rosters coordinate facilitators and handle learner inquiries. - Liaise with internal and external facilitators moderators and guest speakers to secure availability and manage contingencies. - Ensure logistical readiness for programs including venue booking technology set-up accommodations shipping of materials and other event requirements. - Provide comprehensive learner support: invitations communications pre-course preparation and resolution of inquiries. - Resolve logistical and budget-related issues (e.g. - cancellations fees rescheduling) in a professional manner. - Collaboration & Impact - Serve as a frontline contact for associates with learning-related queries while executing backend processes to ensure seamless service. - Partner with LOSA Managers P&O Solutions teams vendors and facilitators to escalate and resolve complex needs. - Ensure all activities align with service-level agreements (SL As) customer satisfaction (CSAT) standards and compliance requirements.
Qualifications
Bachelors - Communication, Bachelors - Design, Bachelors - Graphic Design, Bachelors - Human Computer Interaction (HCI), Bachelors - Visual Communication
Certifications
Adobe Certified Expert (ACE) - AdobeAdobe
Required Skills
Adobe Experience Manager (AEM), Adobe Illustrator, Adobe Photoshop, Customer Experience (CX), Design Thinking, Inclusive Design, UI Design Development, User Experience (UX), User Interfaces (UI), Web Development
Language
English
Language Proficiency -
Proficient - C2
Additional Job Location -
Job Type
Regular
Master Skill List -
Creative Design
Remote Type -
Office
Work Shift -
Day Job (India)
Why join Genpact?
- Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
- Make an impact – Help global enterprises solve business challenges that matter
- Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
- Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
- Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
