Uttar Pradesh Service desk analyst Jobs – 26 Open Jobs Today

Application Support Analyst
apexanalytix —Noida, Uttar Pradesh
- Full-time
- Microsoft Excel
- Oracle
- Microsoft Outlook
Quick apply
Technology - Senior Analyst-Application Development-Technical Support Engineering
EXL Service —Noida, Uttar Pradesh
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Presentation skills
Service Desk Analyst - L2
Wipro Limited —Greater Noida, Uttar Pradesh
- Software troubleshooting
Track Manager - Incident Management, ServiceNow
HCLTech —Noida, Uttar Pradesh
- Management
- Computer Science
- Bachelor's degree
6h
Quality & Performance Analyst
NTT Ltd —Noida, Uttar Pradesh
- Microsoft Excel
- Customer service
- English
Technical Support Engineer
Wrisk —Noida, Uttar Pradesh
- Full-time
- Hybrid work
- Software troubleshooting
- Databases
- SQL
Quick apply
Administrator - Process Management, ServiceNow
HCLTech —Gautam Budh Nagar, Uttar Pradesh
- Analysis skills
- Communication skills
6h
Quality & Performance Analyst-Service Desk
NTT Ltd —Noida, Uttar Pradesh
- Microsoft Excel
- Customer service
- English
Global Enterprise Support
apexanalytix —Noida, Uttar Pradesh
- Full-time
- Computer Science
- Software troubleshooting
- Bachelor's degree
Quick apply
Helpdesk Analyst - Full Time
NTT Ltd —Noida, Uttar Pradesh
- Full-time
- Google Suite
- Software troubleshooting
- Customer service
SeniorAdministrator - Critical Incident Management
HCLTech —Noida, Uttar Pradesh
- Communication skills
4d
Quality & Performance Analyst-ITIL
NTT Ltd —Noida, Uttar Pradesh
- Microsoft Excel
- Customer service
- English
Oracle Support Engineer-Service Support
Sopra Steria —Noida, Uttar Pradesh
- Full-time
- Oracle
- Master's degree
- Analysis skills
Sr Executive - IT Technical Support
EXL Service —Noida, Uttar Pradesh
- Full-time
- Microsoft Outlook
- Computer Science
- Software troubleshooting
Administrator - Problem Management, ServiceNow
HCLTech —Gautam Budh Nagar, Uttar Pradesh
- Analysis skills
4d
SeniorAdministrator - Knowledge Mgmt
HCLTech —Lucknow, Uttar Pradesh
- Continuous improvement
Service Desk Analyst
Azeus Group of Companies —Noida, Uttar Pradesh
- Weekend availability
- English
- Bachelor's degree
SeniorAdministrator - Problem Management, ServiceNow
HCLTech —Noida, Uttar Pradesh
- Analysis skills
- Continuous improvement
4d
SeniorAdministrator - Incident Management, ServiceNow
HCLTech —Noida, Uttar Pradesh
4d
SeniorAdministrator - Process Consulting, ServiceNow
HCLTech —Noida, Uttar Pradesh
- Communication skills
4d

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Application Support Analyst

apexanalytix -
Noida, Uttar Pradesh

Quick apply

Job details

Full-time

Qualifications

FTP
Microsoft Excel
Oracle
Microsoft Outlook
Accounts payable
Computer Science
Software troubleshooting
SAP
Microsoft SQL Server
Microsoft Office
SQL
Bachelor's degree
PeopleSoft
Information Technology

Full job description

About Us:

At apexanalytix, we’re lifelong innovators! Since the date of our founding nearly four decades ago we’ve been consistently growing, profitable, and delivering the best procure-to-pay solutions to the world. We’re the perfect balance of established company and start-up. You will find a unique home here.

And you’ll recognize the names of our clients. Most of them are on The Global 2000. They trust us to give them the latest in controls, audit and analytics software every day. Industry analysts consistently rank us as a top supplier management solution, and you’ll be helping build that reputation.

Read more about apexanalytix - https://www.apexanalytix.com/about/

Job Details

Quick Take -

The key function of the Application Support Analyst 1 is to provide technical leadership and support for APEX’s apexportal Solutions software applications. The right candidate will have the ability to interact with clients on a needed basis and help identify, troubleshoot and address support tickets. This person will possess a strong, broad IT background including knowledge of software implementation processes and both software-as-a-service and on-premises solutions.

The Work -

Manage and resolve technical support tickets.
Partner with Product Manager and R&D teams to prioritize support tickets.
Facilitate effective and proactive communications with both internal and external customers.
Test product-level functionality and new releases. Identify and communicate areas for improvement.
Serve as the technical expert for our client software implementations.
Manage software upgrades on scheduled date.
Serve as a primary contact for our client’s IT department.
Troubleshoot network, database, and software problems for our client implementations.
Configure system settings and options, and execute unit/integration/acceptance testing.
Create rules and data transfer mappings using SQL query.
Present technical overview of apexportal Solutions software applications and technical requirements to clients when planning upgrades.
Manage setup of technical environment for hosted clients.
Lead testing of those interfaces. Includes reconciling data between clients ERP system(s) and apexportal Solutions software applications
Work with Help Desk personnel to resolve client installation issues.
The employee will regularly review corporate policies and will enforce the policies documented in the Apex Corporate Security Standards.

The Must-Haves -

Bachelor’s degree in information technology, Computer Science, Business, Finance, Accounting or related field
Prefer candidate with experience in or exposure to Accounts Payable applications in ERP systems such as PeopleSoft, SAP, Oracle, or J.D. Edwards
Customer-facing experience with large customers preferred

• 1-2 years of experience in SQL • Good working knowledge of Microsoft Office (in particular Excel and Outlook)

Exposure to SQL Server o Data definition, data manipulation, data control, and transactional control o Administration, including creating and restoring SQL backups o Development, including creating and troubleshooting DTS packages, stored procedures, complex data queries.
Knowledge of FTP, secure FTP, and PGP.
Knowledge of using Command Prompt and its commands.

Over the years, we’ve discovered that the most effective and successful associates at apexanalytix are people who have a specific combination of values, skills, and behaviors that we call “The apex Way”. Read more about The apex Way - https://www.apexanalytix.com/careers/

Benefits

At apexanalytix we know that our associates are the reason behind our successes. We truly value you as an associate and part of our professional family. Our goal is to offer the very best benefits possible to you and your loved ones. When it comes to benefits, whether for yourself or your family the most important aspect is choice. And we get that. apexanalytix offers competitive benefits for the countries that we serve, in addition to our BeWell@apex initiative that encourages employees’ growth in six key wellness areas: Emotional, Physical, Community, Financial, Social, and Intelligence.

With resources such as a strong Mentor Program, Internal Training Portal, plus Education, Tuition, and Certification Assistance, we provide tools for our associates to grow and develop.

Quick apply

Refine Your Search

service desk analyst jobs in uttar pradesh

Application Support Analyst

Technology - Senior Analyst-Application Development-Technical Support Engineering

Service Desk Analyst - L2

Track Manager - Incident Management, ServiceNow

Quality & Performance Analyst

Technical Support Engineer

Administrator - Process Management, ServiceNow

Quality & Performance Analyst-Service Desk

Global Enterprise Support

Helpdesk Analyst - Full Time

SeniorAdministrator - Critical Incident Management

Quality & Performance Analyst-ITIL

Oracle Support Engineer-Service Support

Sr Executive - IT Technical Support

Administrator - Problem Management, ServiceNow

SeniorAdministrator - Knowledge Mgmt

Service Desk Analyst

SeniorAdministrator - Problem Management, ServiceNow

SeniorAdministrator - Incident Management, ServiceNow

SeniorAdministrator - Process Consulting, ServiceNow

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