uttarakhand desktop support Jobs – 1 Open Jobs Today

Desktop Support Engineer
ICARE —Rudrapur, Dehradun, Uttarakhand
- ₹17,000 - ₹24,000 a month
- Full-time
- Computer Science
- Software troubleshooting
- Windows
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Desktop Support Engineer
ICARE —Rudrapur, Dehradun, Uttarakhand
A desktop support engineer is an IT professional who provides technical support for computers and software systems: Maintain *IT assets and inventory records*.
₹17,000 - ₹24,000 a month
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Desktop Support Engineer

ICARE -
Rudrapur, Dehradun, Uttarakhand

Quick apply

Job details

Full-time
₹17,000 - ₹24,000 a month

Benefits

Leave encashment

Qualifications

Network installation
Computer Science
Software troubleshooting
LAN
Windows
Microsoft Office
Bachelor's degree
Computer hardware
Remote access software
Human resources
Computer networking
Diploma
Active Directory

Full job description

Job description

A desktop support engineer is an IT professional who provides technical support for computers and software systems:

Troubleshooting: Troubleshoot and repair hardware and network issues
Installation: Install, configure, and maintain desktop computers, software, and peripheral equipment
Support: Provide end-user support, including responding to client inquiries and providing technical support
Upgrades: Perform system upgrades and advise on software and hardware upgrades
Documentation: Document incidents, problems, and resolutions
Communication: Communicate progress frequently if troubleshooting complex problems
Follow-up: Follow-up afterwards to ensure the original problem was fully addressed
Log: Maintain a log of job tickets and maintenance tasks

Key Responsibilities

Provide L1 technical support for desktops, laptops, Printers and peripherals
Install and configure operating systems (Windows/macOS)
Troubleshoot basic hardware and software issues
Assist in network connectivity (LAN/Wi-Fi) issues
Configure printers, scanners, and other devices
Support Microsoft Office / Microsoft 365 applications
Handle IT helpdesk tickets and resolve issues within SLA
Provide remote support using tools like AnyDesk / TeamViewer
Maintain IT assets and inventory records
Assist senior engineers in system maintenance and updates

Required Skills

Basic knowledge of computer hardware & networking
Familiarity with Windows OS and MS Office
Understanding of troubleshooting techniques
Willingness to learn new technologies
Basic knowledge of Active Directory (preferred)

Qualification

Diploma / Bachelor’s Degree in IT, Computer Science, or related field
Candidates with 1–5 year experience can apply

HR Contact Number: 78457 64900 / 7708110473

Job Type: Full-time

Pay: ₹18,000- ₹20,000 per month

Shift:

Day shift

Work Location: Chennai

Job Type: Full-time

Benefits:

Leave encashment

Work Location: In person

Job Type: Full-time

Pay: ₹17,000.00 - ₹24,000.00 per month

Benefits:

Leave encashment

Work Location: In person

Quick apply

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Desktop Support Engineer

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