Varanasi Uttar Pradesh Operations administrator Jobs – 1 Open Jobs Today

Auditor cum Zonal Manager
Heritage Hospital —Varanasi, Uttar Pradesh
- Full-time
- Nursing
- Master's degree
- Bachelor's degree
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Auditor cum Zonal Manager

Heritage Hospital -
Varanasi, Uttar Pradesh

Quick apply

Job details

Full-time

Qualifications

Nursing
Master's degree
Quality assurance
Bachelor's degree
Business Administration
MBA

Full job description

Job Summary

Operational Supervision

Manage and supervise the operations of an assigned cluster of dialysis centres.
Ensure uninterrupted delivery of dialysis services in accordance with contractual obligations and clinical protocols.
Conduct regular field visits to each unit as per the approved audit schedule.
Identify operational gaps and implement corrective and preventive actions.

Operational & Process Audit

Conduct comprehensive audits of all assigned dialysis units covering:

o Clinical documentation

o Patient records

o Inventory management

o Biomedical equipment utilization

o Drug and consumable usage

o Infection control practices

o Biomedical waste management

o Cashless billing and documentation

o Statutory compliance

o Government reporting requirements

Prepare detailed audit reports with observations, risk categorization, and action plans.
Track closure of audit observations within defined timelines.

Compliance Monitoring

Ensure compliance with:
Company SOPs
NABH guidelines (where applicable)
Government PPP contract requirements
Quality and safety protocols
Clinical governance standards
Monitor adherence to attendance, shift rosters, and manpower deployment.

Team Management

Supervise Centre Managers, Dialysis Technicians, Nursing Staff, and Support Staff.
Monitor staff discipline, performance, productivity, and training needs.
Conduct periodic performance reviews.
Mentor unit teams to improve operational efficiency and patient satisfaction.

Government & Hospital Coordination

Coordinate with Medical Superintendents, CMS, Nodal Officers, and Hospital Administrators.
Resolve operational issues in collaboration with hospital management.
Ensure timely submission of reports required by government authorities.

Quality Assurance

Monitor patient experience and service quality.
Ensure implementation of quality improvement initiatives.
Conduct surprise inspections to verify adherence to established standards.

Inventory & Asset Monitoring

Verify stock levels and inventory reconciliation.
Monitor utilization of dialysis consumables.
Prevent stock shortages and inventory pilferage.
Verify biomedical equipment maintenance records.

MIS & Reporting

Submit weekly and monthly audit reports.
Track key performance indicators (KPIs) including:
Dialysis utilization
Machine uptime
Infection rates
Patient satisfaction
Revenue realization
Manpower utilization
Audit compliance score
Present findings to senior management with actionable recommendations.

Risk Management

Investigate operational irregularities, deviations, and complaints.
Conduct root cause analysis for major incidents.
Recommend corrective and preventive measures.

Desired Candidate Profile

Education

Master of Business Administration
Bachelor's degree in Healthcare Management, Nursing, Life Sciences, Pharmacy, or any other discipline
Certification in Quality, Hospital Administration, or Internal Auditing will be an added advantage.
Experience
5-8 years of relevant experience in healthcare operations.
Minimum 3–5 years in a supervisory or regional/zonal management role.
Experience managing multiple facilities is highly preferred.
Experience working in PPP healthcare projects or government healthcare programmes will be an advantage.

Work Location: In person

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Auditor cum Zonal Manager

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