Location: Athirappilly, Thrissur, Kerala
Industry: Tourism, Forest Village, Aviary & Entertainment
Employment Type: Full-Time
Experience: Freshers / 0–3 Years
Job Summary
We are looking for energetic, customer-friendly and sales-oriented candidates to join our team as Shop Sales Executives at our Forest Village & Aviary facility at Athirappilly, Thrissur, Kerala.
The selected candidates will be responsible for assisting visitors, promoting and selling merchandise and other products, maintaining attractive product displays, supporting stock management and ensuring an excellent shopping experience for guests.
Freshers are welcome to apply.Key Responsibilities
- Welcome customers and provide friendly and professional assistance.
- Understand customer requirements and recommend suitable products.
- Promote and sell souvenirs, merchandise, gifts and other products available at the shop.
- Achieve assigned sales targets and contribute to shop revenue.
- Explain product features, prices, offers and promotions to customers.
- Encourage customers to consider suitable additional or complementary products.
- Maintain attractive, clean and organized product displays.
- Ensure products are properly labelled, priced and displayed.
- Monitor stock levels and inform the supervisor about replenishment requirements.
- Assist in receiving, arranging and storing merchandise.
- Coordinate with the Billing Executive/Cashier for smooth customer transactions.
- Assist customers with product selection and billing-related queries.
- Maintain cleanliness and proper presentation of the shop and sales area.
- Handle customer feedback and complaints professionally.
- Assist with stock counting and periodic inventory checks.
- Immediately report stock shortages, damages or discrepancies to the supervisor.
- Support promotional activities, seasonal campaigns and special events.
- Maintain proper grooming, personal hygiene and professional appearance.
- Follow company SOPs, sales procedures, safety standards and HR policies.
- Perform other shop and sales-related duties assigned by the management.
Qualification Required
- Plus Two / Graduate in any discipline.
- Diploma/Degree in Retail Management, Sales, Marketing, Hospitality or Tourism will be an advantage.
- Basic computer knowledge preferred.
Experience
- Freshers are welcome to apply.
- Candidates with 0–3 years of experience in Retail Sales, Shop Sales, Customer Service, Hospitality, Tourism, Amusement Parks, Resorts or similar roles may apply.
- Previous retail or sales experience will be an advantage but is not mandatory for freshers.
Key Skills
- Retail Sales
- Customer Service
- Sales & Upselling
- Product Knowledge
- Customer Handling
- Communication Skills
- Stock & Inventory Awareness
- Basic Computer Skills
- Teamwork
- Target Orientation
- Positive Attitude
- Problem Solving
- Professional Grooming & Presentation
Language Skills
Good communication in English and Malayalam is preferred.
Knowledge of Hindi or other Indian languages will be an added advantage.
Candidate Profile
The ideal candidate should be:
- Energetic and enthusiastic
- Friendly and approachable
- Confident in interacting with visitors
- Sales-oriented and target-focused
- Honest and responsible
- Well-groomed and professionally presentable
- Willing to learn about products and sales techniques
- Comfortable working in a busy, high-footfall tourist environment
- Willing to work in shifts, weekends and public holidays
Who Can Apply?
We welcome applications from:
- Freshers
- Fresh Graduates
- Candidates with Retail Sales experience
- Sales Executives
- Shop Sales Staff
- Customer Service Executives
- Hotel / Resort sales staff
- Tourism industry candidates
- Amusement Park / Visitor Attraction sales staff
- Candidates with good communication and customer-handling skills
Compensation & Benefits
- Freshers will be considered based on qualification, communication skills, sales aptitude and overall suitability.
- FREE FOOD provided by the Company.
- FREE ACCOMMODATION provided by the Company.
- FREE TRANSPORTATION provided by the Company, as per the Company's operational arrangements.
- Training and learning opportunities.
- Career growth opportunities.
- Opportunity to work in a professional Forest Village & Aviary / Tourism project.
- Other benefits as applicable under Company HR Policy.
Work Location
Athirappilly, Thrissur District, Kerala
Pay: ₹14,000.00 - ₹18,000.00 per month
Benefits:
- Cell phone reimbursement
- Commuter assistance
- Food provided
- Paid sick time
- Paid time off
- Provident Fund
Work Location: In person
