OVERVIEW OF ROLE: P&L Head of the Centre
DEPARTMENT :Operations
EMPLOYMENT TYPE: Full Time
LOCATION: Warangal
JOB RESPONSIBILITES Based on Corporate strategic plan prepares the annual operating budget and performance target for the centre in collaboration with regional head / corporate strategic team.
Achievement of Financial Targets of the centre Monitor the performance of the centre in terms of revenue and profitability against targets and take corrective steps as required, team performance management against defined KRA’s.
Undertake cost optimisation initiatives such as reducing the usage of consumables, monitoring fixed and variables cost etc;
Oversee the processes, procedures, equipment’s, and other facilities employed in IVF Centre asper defined SOP’s and Protocols and are followed at centre by each teammate. Oversee Medical record management.
Act as an escalation point for all operational issues and take suitable action by interfacing with the concerned stakeholders.
Guardian for adherence for medico legal aspects and other compliances at the centre. Liasoning with centre level sales head in establishing the brand in the localities/area/city through various sales / marketing campaign.
Monitor the budget utilization, study and analyse causes for significant deviation from budget and take corrective actions for the same.
Coordinating with corporate MIS Team to close the monthly P & L. Ensure timely goal setting, performance review, appraisal, and feedback for self and direct reportees in a timely manner.
Maintaining organization ‘s competitive advantage in the industry through developing and monitoring administrative costs across departments.
Continuously putting efforts towards conversion, retention, contribution, and compliance.
Reviewing internal operations & processes, regularly, along with the company
Key Result Areas Customer Customer Satisfaction (NPS) score of 90% Customer retention (2nd Cycle) - @ 60% Financial Revenue Conversion% Revenue per OPU (RPO) Contribution Margin EBITDA Process Adherence to Medico Legal requirements, audit score of 95% SOP implementations & adherences, Audit score of 95% People 100% achievement of training manhours of the center Identify and prepare second in command of the center.
Pay: ₹40,000.00 - ₹60,000.00 per month
Benefits:
- Health insurance
- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund
Work Location: In person
