Wb Hotel management faculty Jobs – 2 Open Jobs Today

Guest Service Associate (trainer)
Bright Future Dot Com Skills Private Limited —Purulia District, West Bengal
- ₹15,000 - ₹20,000 a month
- Full-time
- Hospitality
- Customer service
- English
Quick apply
Faculty (Accommodation Operations / Bakery & Confectionery) (School of Hospitality & Culinary Arts)
The Neotia University —South 24 Parganas District, West Bengal
- Hospitality
- Master's degree
- Bachelor's degree

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Faculty (Accommodation Operations / Bakery & Confectionery) (School of Hospitality & Culinary Arts)
The Neotia University —South 24 Parganas District, West Bengal
(Two referees not related to you of which at least one should be holding a responsible position in the line of your occupation, preferably your present or past…

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Guest Service Associate (trainer)

Bright Future Dot Com Skills Private Limited
Purulia District, West Bengal

Quick apply

Job details

Full-time
₹15,000 - ₹20,000 a month

Qualifications

Hospitality
Customer service
Classroom management
Bengali
English
Complaint handling
Bachelor's degree
Computer skills
Guest services
Hindi
Diploma
Communication skills
Hotel experience

Full job description

Trainer – Guest Service Associate

Location: Purulia, West Bengal
Salary: ₹15,000 – ₹20,000 per month
Job Type: Full-time

Job Summary

We are looking for an enthusiastic and experienced Trainer – Guest Service Associate to train and prepare students/learners for careers in the hospitality and customer service industry.

The candidate will be responsible for delivering practical and engaging training on guest handling, customer service, communication, grooming, workplace etiquette, and hospitality standards.

Key Responsibilities

Conduct training sessions for students/learners on Guest Service Associate roles and responsibilities.
Train candidates in guest handling, customer service, and hospitality etiquette.
Deliver practical sessions on communication skills and professional behavior.
Train learners on front office operations and basic hospitality procedures.
Conduct sessions on grooming, personal hygiene, and professional appearance.
Develop learners' skills in handling customer queries, complaints, and feedback.
Conduct role plays, practical activities, mock scenarios, and assessments.
Train students in workplace etiquette, teamwork, and interpersonal skills.
Prepare learners for interviews and employment opportunities in the hospitality sector.
Monitor learner performance and provide regular feedback and guidance.
Maintain attendance, training records, assessments, and progress reports.
Coordinate with the Center Manager and management team regarding training schedules and learner performance.

Requirements

Graduate or Diploma in Hospitality, Hotel Management, Tourism, or a related field preferred.
Experience in hospitality, hotel operations, customer service, or training is preferred.
Previous experience as a Guest Service Associate Trainer, Hospitality Trainer, Hotel Management Faculty, Customer Service Trainer, or similar role will be an advantage.
Excellent communication and presentation skills.
Must be proficient in English, Bengali, and Hindi.
Good knowledge of guest service standards and hospitality practices.
Strong classroom management and learner engagement skills.
Confident personality with the ability to conduct practical and interactive training sessions.
Basic computer knowledge.

Key Skills

Guest Service & Guest Handling
Customer Service
Hospitality Operations
Front Office Basics
Communication Skills
Grooming & Professional Etiquette
Complaint Handling
Teamwork & Interpersonal Skills
Training & Facilitation
Interview Preparation

What We Offer

Full-time employment
Opportunity to train and develop future hospitality professionals
Supportive and professional work environment
Career growth opportunities

If you have a passion for hospitality, customer service, and training, we would love to hear from you. Apply now!

Pay: ₹15,000.00 - ₹20,000.00 per month

Work Location: In person

Quick apply

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hotel management faculty jobs in wb

Guest Service Associate (trainer)

Faculty (Accommodation Operations / Bakery & Confectionery) (School of Hospitality & Culinary Arts)

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