Yamunanagar Haryana Customer relationship manager Jobs – 3 Open Jobs Today

Customer Relationship Manager
Haploos Plyboards Pvt Ltd —Yamunanagar, Haryana
- ₹25,000 - ₹50,000 a month
- Full-time
- CRM software
- Salesforce
- Data analysis skills
Quick apply
Branch Credit Manager
gHRig People Solutions —Yamunanagar, Haryana
- ₹6,00,000 a year
- Full-time
- Leadership
Quick apply
Customer Success Manager ( HR and Recruitment)
Nexogic —Jandhera, Haryana
- Full-time
- Remote
- Bachelor's degree
- Communication skills

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Customer Relationship Manager
Haploos Plyboards Pvt Ltd —Yamunanagar, Haryana
To design, implement and manage customer relationship management (CRM) strategies that improve customer satisfaction, retention and support sales growth.
₹25,000 - ₹50,000 a month
Quick apply
Relationship Manager Banca Insurance
Smartom Solution Pvt Ltd —Saharanpur, Uttar Pradesh
Regular branch visits, lead generation aur customer meetings conduct karna. Bank branch staff ke saath coordination karke business opportunities identify karna.
₹25,000 - ₹40,000 a month
Quick apply

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Customer Relationship Manager

Haploos Plyboards Pvt Ltd
Yamunanagar, Haryana

Quick apply

Job details

Permanent | Full-time
₹25,000 - ₹50,000 a month

Qualifications

CRM software
Salesforce
Upselling
Data analysis skills
Master's degree
Customer segmentation
Project management
Bachelor's degree
B2B
Manufacturing
MBA
Communication skills

Full job description

Job Purpose:
To design, implement and manage customer relationship management (CRM) strategies that improve customer satisfaction, retention and support sales growth.

Key Responsibilities:

Develop CRM roadmap aligned with company goals.
Define customer segmentation and lifecycle stages.
Set and track CRM KPIs like retention rate, repeat purchase, customer satisfaction.
Implement and manage CRM software, ensure integration with sales, production, inventory and finance.
Maintain accurate customer data and purchase history.
Provide sales team with customer insights and tools for better conversions.
Work with marketing team for targeted campaigns and promotions.
Design customer onboarding and follow-up processes.
Manage customer feedback, complaints, returns and warranties.
Introduce loyalty or referral programs to increase repeat sales.
Generate reports and dashboards on CRM performance.
Forecast customer behavior and suggest action plans.
Coordinate with sales, production, logistics and finance teams.
Train internal teams on CRM practices.
Regularly update CEO and management on CRM outcomes.

Qualifications / Skills:

Graduate in Business, Marketing or related field (MBA preferred).
2–5 years CRM experience in manufacturing or B2B environment.
Knowledge of CRM software (Zoho, Salesforce, MS Dynamics etc.).
Strong data analysis and reporting skills.
Good communication and coordination ability.
Customer-focused approach with problem-solving skills.
Project management ability to execute CRM initiatives.

Performance Indicators:

Higher customer retention and repeat sales.
Faster resolution of customer complaints.
Growth in sales via upselling and referrals.
Increased customer satisfaction (feedback scores).
Accuracy of CRM database.
ROI of marketing campaigns.

Pay: ₹25,000.00 - ₹50,000.00 per month

Work Location: In person

Quick apply

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customer relationship manager jobs in yamunanagar haryana

Customer Relationship Manager

Branch Credit Manager

Customer Success Manager ( HR and Recruitment)

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