IBM Jobs

Training Experience Specialist
Red Hat, Inc. —Delhi, Delhi
- Full-time
- Bachelor's degree
- Linux
- Communication skills
10d
Manager - Software Engineering - Virtualization
Red Hat, Inc. —Bengaluru, Karnataka
- English
- Agile
- Linux
4d
Marketing Automation & Operations Lead
Red Hat, Inc. —Bengaluru, Karnataka
- Full-time
- Marketing
- Salesforce
- Research
Manager Software Engineering
Diligent Corporation —Bengaluru, Karnataka
- Hybrid work
- Azure
- Databases
- SQL
- Health insurance
- Paid time off
Quick apply
Senior Principal Software Engineer - OpenShift sandbox containers
Red Hat, Inc. —Bengaluru, Karnataka
- Full-time
- Azure
- English
- AWS
2d
Senior Software Engineer [AI Solutioning]
Diligent Corporation —Bengaluru, Karnataka
- Hybrid work
- Java
- Master's degree
- AWS
- Health insurance
- Paid time off
Quick apply
Product Manager – Ethics & Compliance (Fixed Term, 1 Year)
Diligent Corporation —Bengaluru, Karnataka
- Hybrid work
- Product management
- APIs
- In-person
- Health insurance
- Paid time off
Quick apply
10d

More jobs to discover

Find similar jobs that you might be interested in.

Software Engineering Manager
Ecolab Inc. —Bengaluru, Karnataka
Ensure that all work completed by the team undergoes thorough peer review, testing, and adheres to Ecolab best practices.
Manager - Software Engineering - Virtualization
Red Hat, Inc. —Bengaluru, Karnataka
The team is responsible for layered solutions with virtualization technologies including openshift virtualization and openstack.
4d

I want to receive the latest job alerts for IBM

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

IBM jobs near

Senior Software Engineer jobs in Bengaluru, Karnataka

Principal Software Engineer jobs in Bengaluru, Karnataka

Product Manager jobs in Bengaluru, Karnataka

Training Specialist jobs in Delhi, Delhi

Operations Lead jobs in Bengaluru, Karnataka

Senior Software Engineer jobs in Infopark Kochi, Kochi, Kerala

Senior Software Engineer jobs in Andheri West, Mumbai, Maharashtra

Walkin Interview , Software Testing Fresher jobs in Bengaluru, Karnataka

Senior Software Engineer jobs in Coimbatore, Tamil Nadu

Senior Software Engineer jobs in Mohali, Punjab

Fire Fighting Design Engineer jobs in Mumbai, Maharashtra

Principal Software Engineer jobs in Noida, Uttar Pradesh

Principal Software Engineer jobs in Gurugram, Haryana

Principal Software Engineer jobs in Pune, Maharashtra

Site Engineer jobs in Kochi, Kerala

Mechanical Engineer Oil Gas jobs in Chennai, Tamil Nadu

School Principal jobs in Dwarka, Delhi, Delhi

School Principal jobs in Yelahanka, Bengaluru, Karnataka

Farm Manager jobs in Maharashtra

Manager Of Software Engineering jobs in Telangana

Training Experience Specialist

Red Hat, Inc. -
Delhi, Delhi

Apply Now

Job details

Full-time
10 days ago

Qualifications

Kubernetes
Upselling
Bachelor's degree
Linux
LMS
Account management
Communication skills

Full job description

About The Job:

The Program Manager - Business exercises judgment while following general instructions to support the program management lifecycle. This role works with minimal instruction to prioritize and deliver work that supports business requirements, focusing on routine and semi-routine program tasks of limited complexity.

Note: This role may come into contact with confidential or sensitive customer information requiring special treatment in accordance with Red Hat policies and applicable privacy laws.

What Will You Do:

Proactively engage with a high number of assigned customers to understand their learning goals and challenge and create plans to ensure they fully utilize and maximize the benefits of their learning subscription and Training Units (TUs).
Develop and execute a proactive renewal strategy for assigned customer accounts.
Identify and cultivate customer advocates who can speak to the success of their learning subscription.
Analyze customer engagement and usage data to identify trends, opportunities, and areas for improvement. Generate regular reports on renewal metrics, providing insights to internal stakeholders.
Manage inbound leads and outbound leads. This includes overseeing lead nurturing, qualification, distribution, and follow-up to ensure a smooth transition through the sales funnel.
Design, implement, and manage targeted upsell campaigns to existing customers. This involves identifying opportunities for expanding customer use of products or services, creating strategies to increase customer engagement, and driving incremental revenue through value-added offerings.
Drive fill rates by promoting the Open Enrolment (OE) training courses and certification exams to the existing customer base through upselling, cross-selling and targeted campaigns.
Collaborate with product development to address customer feedback and enhance the learning subscription offering.
Work closely with sales teams to identify upsell opportunities and potential expansion of learning services.

What Will You Bring:

Bachelor's degree in a relevant field.
Two plus years experience in customer success, account management, or a related role.
Ability to analyze data and derive actionable insights.
Results-oriented with a focus on achieving consumption and renewal targets.
Customer-centric mindset with a passion for ensuring customer success.
Strategic thinker with the ability to develop and execute renewal plans.
Exceptional communication, interpersonal and relationship-building skills.
Self-motivated with a proactive approach to problem-solving.
Familiarity with learning management systems (LMS), subscription-based business models, and online education platforms is a plus.

About Red Hat

Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.

Inclusion at Red Hat
Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.

Equal Opportunity Policy (EEO)
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.

Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email [email protected]. General inquiries, such as those regarding the status of a job application, will not receive a reply.

Apply Now

Refine Your Search

Training Experience Specialist

Manager - Software Engineering - Virtualization

Marketing Automation & Operations Lead

Manager Software Engineering

Senior Principal Software Engineer - OpenShift sandbox containers

Senior Software Engineer [AI Solutioning]

Product Manager – Ethics & Compliance (Fixed Term, 1 Year)

More jobs to discover

I want to receive the latest job alerts for IBM

Explore jobs in more locations

Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email [email protected]. General inquiries, such as those regarding the status of a job application, will not receive a reply.

Jobseeker tools

Employer Tools

Browse

Stay Connected