Infra tech support practitioner Jobs

Project Role : Infra Tech Support Practitioner
Project Role Description : Provide L1–L2 technical support for infrastructure, systems, and applications in production and development environments, both remotely and onsite, following defined operating models and processes. Act as the primary interface with users/clients to accurately diagnose issues and deliver effective resolutions across infrastructure, operating systems, networks, and application platforms, ensuring service stability and quality support.
Must have skills : Network Infrastructures
Good to have skills : Network Security Management, Data Center Networking Technologies Operations
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
We are seeking a proactive and experienced Senior Network Administrator to lead the design, implementation, and management of our enterprise network infrastructure. This role goes beyond maintenance—you ll drive network reliability, security, scalability, and performance while mentoring junior team members and supporting business-critical operations.

Roles & Responsibilities:

Senior Network Administrator to lead the design, implementation, and management of our enterprise network infrastructure.
Drive network reliability, security, scalability
Manage and maintain enterprise network infrastructure including routers, switches, firewalls, and wireless networks.
Monitor network performance, availability, and capacity to ensure optimal uptime.
Troubleshoot network, connectivity, and performance issues across LAN, WAN, VPN, and internet links.
Configure and manage VLANs, routing protocols, NAT, ACLs, and network security policies.
Support firewall management and security compliance activities.
Coordinate with ISP, vendors, and internal teams for issue resolution and network changes.
Perform network patching, firmware upgrades, and configuration backups.
Implement and maintain network monitoring tools and alerting systems.
Support datacenter and DR network infrastructure activities.
Participate in incident management, root cause analysis, and problem management discussions.
Maintain network documentation, topology diagrams, SOPs, and operational procedures.
Ensure adherence to ITIL processes, change management, and security standards.
Provide support during maintenance activities, outages, and critical incidents.
Mentor junior engineers and assist in shift or operational management activities.
Work closely with Linux, VMware, Backup, Security, and Application teams for infrastructure coordination.

Professional & Technical Skills:

Bachelor s degree in Computer Science, IT, or related field
5+ years of hands-on experience in network administration/engineering
Strong expertise in:
TCP/IP, OSI model, routing (OSPF, BGP), switching (VLANs, STP)
Network security (firewalls, VPNs, ACLs, NAT)
Experience with enterprise-grade networking equipment (Cisco, Fortinet, Juniper, etc.)
Hands-on experience with:
Network monitoring tools (SolarWinds, Nagios, PRTG, Wireshark)
Firewall and security appliances
Working knowledge of cloud networking (VPCs, subnets, gateways, hybrid connectivity)
Experience in high-availability and failover configurations
Strong troubleshooting and root cause analysis skills

Optional:

CCNA / CCNP (Cisco Certified Network Professional preferred)
CompTIA Network+
Fortinet NSE / Palo Alto certifications (nice to have)
AWS/Azure Networking Specialty (optional)

Additional Information:

The candidate should have minimum 3 years of experience in Network Infrastructures.
This position is based at our Chennai office.
A 15 years full time education is required.

15 years full time education

Apply Now

Refine Your Search

Infra Tech Support Practitioner

ISSRRN000712 - Infra Tech Support Practitioner

ISSRRN000710 - Infra Tech Support Practitioner Copy 08

ISSRRN000725 - Infra Tech Support Practitioner Copy 08

ISSRRN000657 - Infra Tech Support Practitioner Copy 08

ISSRRN000709 - Infra Tech Support Practitioner Copy 07

ISSRRN000658 - Infra Tech Support Practitioner Copy 07

ISSRRN000726 - Infra Tech Support Practitioner Copy 07

ISSRRN000703 - Infra Tech Support Practitioner Copy 01

ISSRRN000713 - Infra Tech Support Practitioner Copy 10

ISSRRN000708 - Infra Tech Support Practitioner Copy 06

ISSRRN000704 - Infra Tech Support Practitioner Copy 02

ISSRRN000707 - Infra Tech Support Practitioner Copy 05

ISSRRN000661 - Infra Tech Support Practitioner Copy 05

ISSRRN000732 - Infra Tech Support Practitioner Copy 01

ISSRRN000729 - Infra Tech Support Practitioner Copy 04

ISSRRN000689 - Infra Tech Support Practitioner Copy 02

ISSRRN000724 - Infra Tech Support Practitioner Copy 09

ISSRRN000728- Infra Tech Support Practitioner Copy 05

ISSRRN000690 - Infra Tech Support Practitioner Copy 01

I want to receive the latest job alerts for infra tech support practitioner

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected