Senior it help desk representative Jobs

Technical Support Representative - Service Desk
Kyndryl —Bengaluru, Karnataka
- Full-time
- Microsoft Excel
- Azure
- Software troubleshooting
Senior Associate Technical SUpport
Kyndryl —Bengaluru, Karnataka
- Full-time
- Hybrid work
- Microsoft Excel
- Azure
- Software troubleshooting
Helpdesk Senior Representative-troubleshooting
NTT Ltd —Noida, Uttar Pradesh
- Rotational shift
- Google Suite
- Software troubleshooting
- Customer service
13d
Helpdesk Senior Representative - ITIL
NTT Ltd —Bengaluru, Karnataka
- Weekend availability
- Google Suite
- Software troubleshooting
- Customer service
12d
Senior IT Help Desk Representative
NCR —Chennai, Tamil Nadu
- Full-time
- Microsoft Access
- Azure
- Oracle
Senior Analyst - Digital Solutions (Fixed Term Contract)
Pentland Brands —Bengaluru, Karnataka
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
13d
Sr Product Support Representative
UKG (Ultimate Kronos Group) —Pune, Maharashtra
- Software troubleshooting
- Customer service
- Bachelor's degree
Order Management Team Lead
NielsenIQ —Pune, Maharashtra
- Full-time
- Sales
- English
- Finance
Quick apply
5h
Operations Manager Analytics Data
Shell —Bengaluru, Karnataka
- Full-time
- Azure
- Management
- Master's degree
Assistant Facility Manager
JLL —Gurugram, Haryana
- Management
- Communication skills
- Health insurance
5d
Operations Manager Analytics Data
Shell Energy —Bengaluru, Karnataka
- Full-time
- Azure
- Management
- Master's degree
Client Coverage, Associate, Institutional Equity Division
Morgan Stanley —Mumbai, Maharashtra
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Inbound Sales Representative Associate Manager- Voice
Accenture —Mumbai, Maharashtra
- Full-time
- Analysis skills
- Communication skills
Medical Sales Representative Job in Medical Device Industry
Subhag —Delhi, Delhi
- Email
- Sales
- No experience needed
- Communication skills
Senior Sales Executive
Jaiman Metalloys LLP —Mumbai, Maharashtra
- ₹15,000 - ₹40,000 a month
- Full-time
- Sales
- Customer service
- 12th Pass
Quick apply
7d
Client Coverage - Associate - Prime Brokerage
Morgan Stanley —Mumbai, Maharashtra
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
4h
Senior Programmer Enterprise Applications - Netsuite
PAYLOCITY CORPORATION —India
- Full-time
- Remote
- Computer Science
- Master's degree
- SQL
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Technical Support Representative - Service Desk

Kyndryl -
Bengaluru, Karnataka

Apply Now

Job details

Full-time

Qualifications

Microsoft Excel
Azure
Software troubleshooting
Customer service
Google Cloud Platform
Windows
Technical support
Customer support
Linux
Help desk

Full job description

Who We Are

At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.

The Role

Have you been wanting to get into IT but don’t have tech experience, this could be your gateway. Do you love how it feels to help someone solve a problem? Want a chance to see lots of career options up close before you choose your path forward? Then there’s a good chance you’ll love being a Customer Service Representative at Kyndryl.

Being great in this job is less about your resume and more about your personality. We are looking for friendly, helpful, and empathetic people who have an interest in technology but not necessarily tech experience. As a Customer Service Representative, you’ll be the face and voice of Kyndryl, helping customers solve their problems every day.

A Customer Service Representative combines the know-how of tech support with problem solving and customer service, so bring your people skills and we’ll teach you the rest. It’s a fun and fast-paced role where you’ll start learning and contributing right away. The first month, you learn the ropes and get set up with one client on production. Soon, you’ll be multi-tasking and providing interactive solutions (chat, email, MS Teams) while treating our customers to concierge-level care.

You will also work with back-office teams to handle escalations. This is your chance to work alongside senior co-workers who will share their knowledge. As you interact with many different people on a variety of problems, you’ll grow your experience, skill, and grasp of what other job roles do. In addition, there are plentiful opportunities to find and work with mentors.

You can become an expert with Microsoft 365, especially Excel, and get trained on a variety of different platforms. And you can earn certifications including Google Cloud, Azure, Microsoft, etc. In fact, the learning opportunities are what most people like best about this role. It’s fun, challenging, and fast-paced – you definitely won’t be bored!

Your future at Kyndryl
This is a true “start here, go anywhere” opportunity. As you get a close-up look at a wide variety of Kyndryl job roles, you can choose your career path. Many have moved up to the 2nd or 3rd level escalation team. Others go on to further education/certifications and more senior or technical roles.

Who You Are

You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

Required Skills and Experience

Knowledge of Windows, Mac, or Linux operating systems
Support help desk knowledge
Troubleshooting and problem-solving skills
Customer support knowledge
Active listener with flexibility to modify approach and adapt to customer needs

Preferred Skills and Experience

Experience working with Windows, Mac, or Linux operating systems
Troubleshooting and problem-solving expertise
Support help desk experience
Customer support experience
Experience modifying approaches and adapting to customer needs

Being You

The “Kyn” in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don’t meet every requirement, we encourage you to apply. We believe in growth, and we’re excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging — being a valued, respected, trusted member of the team — is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That’s The Kyndryl Way.

What You Can Expect

Your career with us isn’t just a job—it’s an adventure with purpose. We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health—because we know that when you feel your best, you do your best.

From your very first day, you’ll dive into impactful work that powers the systems our customers rely on every day. You won’t just contribute—you’ll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.

We’re here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you’ll have everything you need to thrive and evolve. You’ll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities—from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you’ll be part of a culture that values empathy, restless learning, and a devotion to shared success.

We want you to thrive here—and we’re committed to helping you do just that. Ready to make an impact? Join us and help shape what’s next.

Get Referred!

If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

Apply Now

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