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Senior Process Specialist - Trainer - Mortgage

Nexdigm -
Pashan, Pune, Maharashtra

Apply Now

Job details

Permanent

Qualifications

Microsoft Excel
Underwriting
Master's degree
Presentation skills
Bachelor's degree
LMS
Training & development
Communication skills

Full job description

Location City

Pune

Department

Finance and Accounts

Experience

5 - 8 Years

Salary

Designation

Senior Process Specialist

Total Position

Employee Type

Permanent

Job Description

JOB DESCRIPTION

Click here to know - 'Who we are?'

Job Title: Trainer – Mortgage Lending (Commercial Real Estate)

Location: Pune

Experience: 5 – 10 yrs

Educational Qualification: Any commerce graduate/ Post Graduate

Work Mode: Work from office

About the Role:

We are seeking an experienced Real Estate Underwriting Trainer with comprehensive end‑to‑end underwriting expertise and strong training delivery capabilities. The ideal candidate will possess deep knowledge of the 4 C’s of Underwriting, mortgage processes, Commercial Real Estate (CRE) fundamentals, financial modelling, and mortgage documentation across both residential and commercial domains. The trainer must excel in instructional design, communication, stakeholder management, and technical training to support seamless capability building and process transitions.

Key Responsibilities

1. Training Delivery & Facilitation

Conduct training programs on Mortgage Underwriting for both Residential and Commercial loans, covering all 4 C’s of Underwriting—Credit, Capacity, Collateral, and Capital.

Deliver effective training on all mortgage‑related documents, underwriting workflows, and guideline interpretation.

Conduct training on Financial Modelling, including assumptions, cash flows, valuation approaches, and model review.

Facilitate new hire training, cross-skilling, upskilling, and refresher programs.

Lead transition calls and knowledge transfer discussions with strong communication and presentation skills.

Deliver specialized training on Commercial Real Estate (CRE) including:

o All 4 Food Groups of CRE (Multifamily, Office, Industrial, Retail).

o CRE underwriting principles and risk assessment.

o CRE Appraisal Review methodologies and best practices.

2. Underwriting Expertise

Provide end-to-end subject matter expertise on mortgage underwriting processes.

Enable learners to interpret and analyze financial statements, perform income spreading, and assess borrower risk.

Explain guidelines, risk indicators, deal structures, and document interpretation.

3. Content Development & Instructional Design

Create high-quality training materials, including presentations, SOPs, reference guides, assessments, and case studies.

Apply modern instructional design models (e.g., ADDIE, Bloom’s Taxonomy, Kirkpatrick Model) to enhance training effectiveness.

Maintain, update, and improve existing training content in alignment with operational changes.

4. Tools & Technology

Utilize Learning Management System (LMS) tools for training delivery, tracking, feedback, and reporting.
Develop and deliver Advanced Excel training, including functions, formulas, dashboards, and data analysis techniques.
Leverage digital learning tools for interactive sessions.

Desired Candidate Profile:

Must-Have

Proven experience as an end-to-end Mortgage Underwriter (Residential & Commercial).

Strong understanding of the 4 C’s of Underwriting.

Sound understanding of CRE Food Groups and CRE Appraisal Review processes.

Certified in Financial Modeling, with the ability to train teams on modeling concepts and application.

Excellent command over mortgage documents and underwriting documentation reviews.

Advanced Excel proficiency.

Experience developing training content and using LMS tools.

Effective communication and facilitation skills.

Preferred

Certification in Instructional Design, Training & Development, or Mortgage Underwriting.

Experience handling transitions, client interactions, and large training batches.

- Understanding of U.S. mortgage regulatory requirements (if applicable).

Behavioural Competencies

Excellent facilitation and presentation skills.

High attention to detail and analytical thinking.

Ability to simplify complex underwriting concepts for diverse learner groups.

Collaboration and stakeholder management.

Continuous learning mindset.

Hiring Process:

Your interaction with us will include, but not be limited to,

Technical / HR Interviews

Assessment

Apply Now

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