Karnataka Salesforce project manager Jobs – 335 Open Jobs Today

Gainsight Business System Analyst
Jade Global —Bengaluru, Karnataka
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- B.Sc
Revenue Operations Manager
SymphonyAI —Bengaluru, Karnataka
- ₹25,00,000 a year
- Full-time
- Microsoft Excel
- Salesforce
- ERP systems
Salesforce - Technical Manager
Trane Technologies —Bengaluru, Karnataka
- Full-time
- Salesforce
- DevOps
- Engineering
- Work from home
#ACN GN - SONG - MT - Salesforce Marketing Cloud - Manager
Accenture —Bengaluru, Karnataka
- Full-time
- Salesforce
- Master's degree
- Analysis skills
Support Portfolio Manager
NetApp —Bengaluru, Karnataka
- Microsoft Powerpoint
- Microsoft Excel
- Azure
International Business Development Manager – USA Market
Nextwebi —Bengaluru, Karnataka
- Full-time
- CRM software
- Salesforce
- English
Project Manager - Consulting (TMS/WMS)
Blue Yonder —Bengaluru, Karnataka
- Full-time
- Salesforce
- APIs
- Agile
Salesforce Commerce (Support) - Manager
Valtech Group —Bengaluru, Karnataka
- Salesforce
- Project management
- Team management
Business Systems Analyst,Salesforce
Consilio LLC —Bengaluru, Karnataka
- Full-time
- Salesforce
- SQL
- Project management
Senior Marketing Operations Manager
Ambient.ai —Karnataka
- Full-time
- Salesforce
- SQL
- AI
Salesforce Commerce - Release Manager
Valtech Group —Bengaluru, Karnataka
- Salesforce
- DevOps
- Project management
Manager, Business Intelligence
Fortrea —Bengaluru, Karnataka
- Full-time
- Microsoft Excel
- Computer Science
- Salesforce
Business Development Manager - Sales
Prism Inc. —Richmond Town, Bengaluru, Karnataka
- ₹4,00,000 - ₹10,00,000 a year
- Full-time
- CRM software
- Sales
- Salesforce
Quick apply
Project Manager
Tarento Group —Bengaluru, Karnataka
- Full-time
- Azure
- Oracle
- Management
Product Manager - Growth Strategy
Titan Company —Bengaluru, Karnataka
- Salesforce
- Project management
- JavaScript
Delivery Manager - Salesforce
EPAM Systems, Inc. —Bengaluru, Karnataka
- Management
- Salesforce
- Project management
- Health insurance
- Paid time off
Project Manager, Services Delivery
DBSync Inc —Bengaluru, Karnataka
- Full-time
- Remote
- Salesforce
- Organisational skills
- AI
- Health insurance
- Paid time off
Quick apply
Support Portfolio Manager (Monetization & Pricing)
NetApp —Bengaluru, Karnataka
- Microsoft Powerpoint
- Microsoft Excel
- Azure
- Paid time off
Senior Manager - Implementation
Maxval —Bengaluru, Karnataka
- Management
- PMP
- Salesforce
13d
Lead, Customer Experience Program Manager
SolarWinds —Bengaluru, Karnataka
- Microsoft Powerpoint
- Salesforce
- Research
Quick apply
12d

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Gainsight Business System Analyst

Jade Global -
Bengaluru, Karnataka

Apply Now

Job details

Full-time

Qualifications

Microsoft Powerpoint
Microsoft Excel
B.Sc
Salesforce
Tableau
Project management
Bachelor's degree
Continuous improvement
ServiceNow
Communication skills

Full job description

Primary Function of Position:

The Gainsight Business System Analyst will be responsible for supporting the Gainsight system utilized by Customer Success, Digital, and Genesis teams. This role would ensure that the business user requirements and solutions are actively serving the functional and cross functional business needs. This role will be responsible for handling incidents and enhancements received from users globally and providing resolutions, escalating issues, as well as trend analysis.

The Gainsight Business System Analyst will work within a cross-functional team to document business use cases and user requirements. This includes working with both technical and content development teams and software product owners

Roles and Responsibilities:

Assist the Gainsight business system and product owner(s):
- Defining the product intention and scope
- Prioritization of business system requirements, needs, enhancements and issues
- Defining and tracking of user requirements and / or software requirements
- Coordinate development projects and needs
- Oversee user feedback and communications to drive maintenance and improvement actions
Participate in meetings with business teams to establish business user requirements and use cases for business systems
Develop acceptance criteria, assemble needed resources, support User Acceptance Testing, and

document final approvals and ensure product deliverables are on schedule and met

Assist with the creation and execution of education and change management required to drive adoption of new content management technologies
Work closely with Business Analysts, Business Owners, and Subject Matter Experts (SMEs) to review and refine business process workflows including identifying areas of possible simplification.
Deep knowledge of Gainsight application and best practices around the Customer Success processes
Work closely with Project Managers to ensure project deliverables are understood, timely, and delivered to scope
Influential to sprint planning, review and impact to the business and IT teams
Communication with stakeholders including business users, business and IT leadership, cross functional Impacted business teams, and others as needed
Create and maintain business process blueprints for how processes flow into and out of our technology solutions
Operating business model analysis of the current business systems supporting product quality and identification of gaps in process and data streams
Identify and expand value streams including and aligning with system application and process mapping
Support synergies with global business entities to ensure alignment for needs and growth requirements are met
Work closely with other Product owners and analysts within the Global Services Business Systems team to align on business information models
Provide input and training related to the product quality business systems throughout the organization as identified and needed
Accomplish project objectives by planning and evaluating related activities and communicating status and project to management on a regular basis

Skill/Job Requirements

Minimum requirements in order to adequately perform the responsibilities of this position are as follows:

Education:
- B.S. or higher in Technology , Project Management or related field preferred
- Non-technical degree with equivalent complex experience acceptable

Experience/Skills:
- Minimum 5+ years experience using Gainsight or similar business systems (Salesforce, etc.)
- Good interpersonal skills and proven ability to work on cross-functional teams and communicate with colleagues in both business and technical roles required
- Proven desire to learn new business skills and expand knowledge of other business applications
- Excellent written and verbal communication skills with a proven ability to present information in a clear and concise manner to various technical, business stakeholder, and leadership audiences
- Strong knowledge of Word, Excel, PowerPoint and Tableau desired
- Experience with ServiceNow application is desired
- Strong knowledge or experience of Customer Success roles are strongly desired
- Must be self-directed with the ability to work with minimal supervision
- Solid attention to detail, organization skills and ability to multi-task across multiple projects/activities
- Experience in continuous improvement processes
- Ability to understand detailed technical information such IT requirements and translate analytical and technical information into effective presentations for business consumption
- Ability to synthesize data and observations to see trends, identify gaps against regulations and make logical recommendations for action
- Effectively prepare training documents and ability to conduct training via Zoom or in-person
- Experience in a regulated industry such as medical devices strongly preferred
- Experience gathering and documenting business and customer requirements
- Exposure to global regulations and/ or Quality System requirements a plus
- Independent thinker, willing to present alternative conclusions or inferences

Apply Now

Refine Your Search

salesforce project manager jobs in karnataka

Gainsight Business System Analyst

Revenue Operations Manager

Salesforce - Technical Manager

#ACN GN - SONG - MT - Salesforce Marketing Cloud - Manager

Support Portfolio Manager

International Business Development Manager – USA Market

Project Manager - Consulting (TMS/WMS)

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Business Systems Analyst,Salesforce

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Manager, Business Intelligence

Business Development Manager - Sales

Project Manager

Product Manager - Growth Strategy

Delivery Manager - Salesforce

Project Manager, Services Delivery

Support Portfolio Manager (Monetization & Pricing)

Senior Manager - Implementation

Lead, Customer Experience Program Manager

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